PlasmaQuant 9100 (Elite)
Troubleshooting
51
Fault code/fault message
4010: Plasma shut-down because cooling water temperature too high (out)!
Cause
Remedy
¡
Coolant flow too low
¡
Cooling temperature setting on the
recirculating chiller too high
¡
High temperatures in the room the
device is operated in have heated
the water in the coolant hoses.
¡
Determine the cooling water flow,
service the coolant
¡
Set recirculating chiller to a cooling
temperature of 18 °C
¡
Set recirculating chiller to 18 °C.
Wait until the water temperature at
the device inlet is within the range
of 17 to 24 °C and retry ignition.
4011: Plasma shut-down! Cooling water temperature!
Cause
Remedy
¡
Cooling water temperature > 25 °C
(inlet) or < 22 °C (outlet)
¡
Coolant flow too low. Determine the
cooling water flow, service the
coolant
¡
Set recirculating chiller to a cooling
temperature of 18 °C
4013: Plasma shut-down: gas flow control error (MFC)!
4015: Argon inlet pressure too low!
Cause
Remedy
¡
No Ar gas flow present
¡
Open Ar gas cylinder
¡
Set Ar inlet pressure to
600 kPa (6 bar)
4023: Ignition failed! RF generator!
Cause
Remedy
¡
Generator shutdown due to fault
during plasma generation
¡
Check sample supply
¡
Restart device
4031: Cooling water stopped because temp. is too low.
Cause
Remedy
¡
Cooling temperature settings on the
recirculating chiller too low
¡
Set recirculating chiller to 18 °C.
Wait until the water temperature at
the device inlet is within the range
of 17 to 24 °C and retry ignition.
4032: Plasma shut-down: not stable!
Cause
Remedy
¡
Unstable plasma due to sample ma-
trix or entry of oxygen (leaks)
¡
Adjust plasma conditions (increase
performance)
¡
Reduce nebulizer gas flow
¡
Reduce pump speed
¡
Increase distance of torch to cone;
reduce distance to the induction coil;
search for leaks in the Ar gas line, if
necessary
4301: Firmware update communications error
4302: Invalid checksum of firmware application!
4303: Invalid firmware block!
4304: Invalid firmware block sequence