14 Troubleshooting
14.1 Quick guide to troubleshooting
The meter may report or exhibit issues that are caused by installation, wiring, configuration, and process
problems — including external devices, or mechanical issues with the sensor itself.
To identify and resolve problems as effectively as possible, work through the following list of suggestions:
•
If this is a first installation:
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Verify the power wiring and power supply.
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Verify the output wiring. The outputs must be powered externally.
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Verify the grounding.
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Verify cable shielding.
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Perform loop tests for each output.
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Check the sensor installation and orientation. Ensure that it is appropriate for your application.
—
Ensure that the installation meets temperature and/or pressure requirements.
•
Check for active status alerts and follow the recommendations.
•
If the device appears to be functioning correctly, but the process data is not acceptable, review the
symptoms and suggestions in the following sections:
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Density measurement problems
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Temperature measurement problems
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Gas measurement problems
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Concentration measurement problems
•
If the device appears to be functioning correctly, but the control loop is not performing as expected:
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Verify the output wiring.
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Ensure that all external devices are operational, are receiving data, and are configured appropriately.
—
Use sensor simulation to test boundary conditions and system response.
Configuration and Use Manual
Troubleshooting
MMI-20020954
March 2021
Configuration and Use Manual
119