February 2019
User Instructions
MAN-02-04-60-0350-EN Rev. 3
69
Section 12: Troubleshooting
Troubleshooting
Section 12: Troubleshooting
Upon warning or error, the bottom line of the display will show the corresponding, plain
text description. This event will also be entered into the history (see Section 8.2)
12.1
Error List
Each error has a unique error number. Each error also has its separate “OK” message in the
history after the fault has gone.
Table 27.
Errors and Indication (1)
Error
LED indicators
Description
#3: Mot. temp. warn.
#19: Mot. temp. warn.
OK
L4 flashes slowly
The motor temperature is in the critical range although
the actuator remains fully functional.
#4: Mot. temp. trip.
#20: Mot. temp. OK
L4 is off
Overtemp in motor, fault on Basis or BLDC, On Basis:
loss of main power (3x400V) or cable break between
CSC and motor; on BLDC: cable break between BLDC
and motor.
#5: Phase sequ. error
#6: Phase sequ. OK
L4 is off
Cause on Basis: Active phase sequence detection
on single phase actuators, loss of main power while
connected to external 24VDC
auxiliary voltage, or loss of phase L2.
#7: Ready
L4 is off
Written to the history after all errors are gone.
#8: Power On
L4 is off
Is written to the history after power on the
#9: Power supply error
#21: Power supply OK
L4 is off
No power supply to the power electronics (when the
controller is powered from the auxiliary power input).
Defect of power electronics –
please contact the manufacturer.
#11: Failsafe error
#12: Failsafe OK
L4 is off
Communication error between Failsafe board and Logic,
loss of external 24 V Failsafe Voltage, or overtemp. on
Failsafe brake.
#13: Manual override
#14: Manual override
off
L4 is off
Manual override on Failsafe activate (visible in status
S4), cable/switch broken.
#17: Travel error
#18: Travel OK
L1 and L2 lit up
L4 flashes fast
The travel unit is outside the permitted range
(potentiometer fault on Basis), cable broken, or linear
sensor calibration lost on CL – please contact the
manufacturer.
#22: Torque error
#23: Torque OK
L3 flashes fast
L4 is off
Potentiometer fault on Basis, or cable broken.
#24: Bus error
#25: Bus OK
L4 flashes slowly
No communication with the optional bus system.
#26: Bus Watchdog
#27: Bus Watchdog OK
L4 flashes slowly
Watchdog for bus communication has reacted.
#28: Undervoltage
#29: Voltage OK
L4 is off
reserved for future use
#32: Internal Comm.
L> error
#33 Internal Comm.
L> OK
L4 is off
Communication error between Logik and Basis/BLDC,
cable broken between boards, or board defect.