2
Click
General.
The
General
tab is displayed.
3
Click
Generate New Log Bundle
. VxRail Manager will gather diagnostics information and create
a TAR file.
4
Click
Open
to view the file or
Save
to store it on your local machine.
Enabling EMC Secure Remote Support (ESRS)
ESRS provides secure, automated access between EMC and your VxRail Appliance. You must install
and activate ESRS to enable some features in VxRail Manager.
Before you begin
You must have an Support account before you activate ESRS. To create an Support account,
(see page 0 ).
Note:
If you plan to set up ESRS, your Online Support account must be linked to VxRail Manager under
the same party ID or it will not work properly.
Procedure
1
In VxRail Manager click
CONFIGURATION
. The
Configuration
window is displayed.
2
Click
General.
The
General
tab is displayed.
3
Verify the value of
Your current ESRS status is
.
—
Disabled:
ESRS is not activated.
—
Deployed:
ESRS has been installed but not activated.
—
Enabled:
ESRS is activated.
4
Do one of the following:
—
If your ESRS status is
Disabled
, proceed to step 5.
—
If your ESRS status is
Deployed
, skip to step 9.
—
If your ESRS status is
Enabled
, skip to step 12.
5
Click
Enable ESRS
. The
Enable ESRS
window is displayed.
6
In the
IP
field, enter a valid IP address on the management network used by your VxRail
Appliance. ESRS must be on the same management network as vCenter and VxRail Manager to
receive alerts and broadcast them back to EMC.
7
Verify that the site ID and contact information are correct. These fields are pre-filled based on
your Support account. However, you can manually update them if you wish.
Administration
VCE VxRail
™
Appliance 3.5 Product Guide
45
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