Support resources
The VxRail Manager
Support
tab displays support status information, as well as support resources and
links.
Figure 7: VxRail Manager Support screen
•
Last Heartbeat:
Displays the date and time of the last successful heartbeat sent by your VxRail
Appliance using ESRS Connect Home. (ESRS must be installed and enabled.)
•
Chat with Support:
Opens a chat session with a support representative.
•
Open a Service Request:
Navigates to eServices where you can open a service request.
•
View the Last Configuration Sent:
Displays the most recent VxRail Appliance configuration
data sent using ESRS Connect Home. (ESRS must be installed and enabled.)
•
Download:
Displays available applications and add-ons available for your VxRail Appliance.
•
VxRail Community:
Displays the most recent activity from the VxRail Series community forums.
•
Knowledge Base:
Lets you search the support knowledge base and access VxRail Series
support articles.
Administration
VCE VxRail
™
Appliance 3.5 Product Guide
29
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All Rights Reserved.
