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Electronic Control

3-13

Extra Spin

Use this option to add several minutes to the final
spin at the selected speed. This will improve water
extraction, decrease drying time and save energy.
Extra spin is available with all cycles except fast
wash, delicates, hand wash and spin only.

Prewash

Select this option to add a short wash period prior
to the normal, colors, casual, active wear, whites,
and heavy duty cycles. Heavily soiled and stained
loads will prewash in cold water for 5 minutes. The
water will drain and the load will automatically
advance to the selected wash cycle.

Warm Rinse

Select the warm rinse option with the normal,
heavy duty, active wear, fast wash, delicates and
hand wash cycles.

Delay Start

Use delay start to select a wash time convenient to
your schedule or during off-peak energy hours. The
start of any cycle can be delayed for 30 
minutes to 22 hours. Select delay start option and
press the button under the plus (+) or minus (-) 
symbols to scroll to the delayed time setting 
desired. Press the select button again and the
delay time will be displayed and begin counting
down.

Summary of Contents for EWFLW65H - 27'' Front-Load Washer

Page 1: ...WASHER SERVICE MANUAL 5995523536 2008 ALL RIGHTS RESERVED Wave Touch and IQ Touch Front Load Washer Models EIFLW55H EWFLW65H Technical Service Manual ...

Page 2: ......

Page 3: ...1 1 S Se ec ct ti io on n 1 1 B Ba as si ic c I In nf fo or rm ma at ti io on n B Ba as si ic c I In nf fo or rm ma at ti io on n ...

Page 4: ...Panel 2 13 Reattaching Door Lock to Front Panel 2 14 Reattaching Hinge to Front Panel 2 14 Removing Striker Plate 2 15 Removing Latch Indicator 2 15 Removing Hole Plug 2 16 Reinserting Latch Indicator 2 16 Reattaching Striker Plate 2 17 Reinserting Hole Plug 2 17 Reattaching Door Assembly 2 17 Reversing Trim Ring 2 18 Reinstalling Trim Ring 2 18 Reinstalling Trim Plug 2 18 Accessories 2 19 Matchin...

Page 5: ...nt Drawer Removal and Breakdown 4 9 Console Panel 4 9 Control Assembly Removal and Breakdown 4 10 Front Panel 4 11 Controller Assembly 4 11 Weight Ring 4 12 Water Inlet Overflow Vent Tube Grommet 4 12 Overflow Vent Tube 4 13 Water Inlet Valve Assembly 4 13 Water Inlet Screen 4 14 Top Rear Brace 4 14 External Drain Hose 4 14 Detergent Cavity Assembly 4 15 Detergent Dispenser Outlet Hose 4 15 Power ...

Page 6: ...hem the proper safe use of all appliances Destroy the carton plastic bag and other packing materials after the washer is unpacked Children might use them for play Cartons covered with rugs bedspreads or plastic sheets can become airtight chambers Keep laundry products out of children s reach To prevent personal injury observe all warnings on product labels Before the washer is removed from service...

Page 7: ...da am ma ag ge e b by y o ob bs se er rv vi in ng g i im mp po or rt ta an nt t S Sa af fe e S Se er rv vi ic ci in ng g P Pr ra ac ct ti ic ce es s F Fo ol ll lo ow wi in ng g a ar re e s so om me e l li im mi it te ed d e ex xa am mp pl le es s o of f s sa af fe e p pr ra ac ct ti ic ce es s 1 DO NOT attempt a product repair if you have any doubts as to your ability to complete the repair in a s...

Page 8: ...custom settings to reach 42 Total Cycles Enhanced ATC Control with on off selection 22 hour delay start Drum Light with Manual Switch More efficient with Higher MEF Fastest Cycle Time C Cy yc cl le es s NSF Certified Deep Clean Sanitize Heavy Duty Whites Colors Normal Active Wear Use for sports workout gear Casual Use for permanent press items Quick Wash Fastest cycle in the industry Delicates Gen...

Page 9: ...Needed Non chlorine Bleach as Needed DO NOT Bleach Hand Wash DO NOT Wring Normal Wash Permanent Press Gentle Cycle DO NOT Machine Wash Cold 85ºF Warm 105ºF Hot 120ºF Hot 140ºF Low Heat Med Heat High Heat DO NOT Steam DO NOT Iron Dry Clean Dry Clean w Any Solvent Dry Clean w Petroleum Solvent Dry Clean w Solvents Other Than Trichloroethylene DO NOT Dry Clean DO NOT Machine Dry Line Dry Drip Dry Dry...

Page 10: ...unctionality of the unit It also verifies that the water hoses have been hooked up properly hot to hot and cold to cold To verify that the hoses have been hooked up properly the unit turns on the hot water valve until the water reaches 130 mm 5 11 inches in height The temperature in the drum has to increase from ambient to a specified value for the algorithm to recognize the water lines have been ...

Page 11: ...ety feature that allows a child to push from the inside of the unit with less than 15 pounds of force and the door will open but only when the door is unlocked When in the unlatched position there is one electrical and two mechanical features that prevent the door lock from being able to lock E El le ec ct tr ro on ni ic c W Wa at te er r L Le ev ve el l S Sw wi it tc ch h The electronic water lev...

Page 12: ...ft rear corner of the washer The speed control board controls the following operations 1 The speed of the drive motor is controlled by converting input line to neutral single phase 60 Hertz voltage to a varying frequency three phase output voltage from zero to 300 VAC By varying the amount frequency and polarity of the voltage and comparing the input from the tachogenerator on the drive motor the ...

Page 13: ...e cavity and the bellows The pre wash dispenser channel receives water from the left hand input as viewed from the front of the washer The pre wash channel forms a loop that allows the water to pass over the pre wash detergent section of the drawer As the water passes over the pre wash detergent section holes in the cavity allows some of the water to enter and flush the pre wash detergent cavity S...

Page 14: ...nter the fabric softener channel both the middle and right inlets must be activated As water from the left inlet passes over the channel it collides with the water from the right inlet This collision changes the water path directing it to the front of the cavity and into the fabric softener channel The fabric softener channel forms a loop that allows the water to pass over the fabric softener cavi...

Page 15: ...s with the drain pump off The drain pump will then turn on for one minute and attempt to drain the tub of water and or suds If pressure can not be brought to zero and this happens twice in a given intermediate rinse cycle then the spin cycle is skipped and if it is the second inter mediate spin first for the Fast Cycle then up to 3 rinse cycles will be added to eliminate suds in the tub U Un nb ba...

Page 16: ...B Ba as si ic c I In nf fo or rm ma at ti io on n 1 14 Notes ...

Page 17: ...Installation Information 2 1 Section 2 Installation Information ...

Page 18: ...IBLE FLAMMABLE OR EXPLOSIVE LIQUIDS OR VAPORS SUCH AS GASOLINE INSIDE OR IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE THIS APPLIANCE IS EQUIPPED WITH A THREE PRONG GROUNDING PLUG FOR PROTEC TION AGAINST POSSIBLE ELECTRIC SHOCK HAZARDS PLUG IT ONLY INTO A DEDICATED GROUNDED ELECTRICAL OUTLET WHEN ONLY A STANDARD TWO PRONG ELECTRICAL OUTLET IS AVAILABLE THE CUSTOMER MUST HAVE IT REPLACED WITH A DE...

Page 19: ...CAUSE SUFFOCATION KEEP LAUNDRY PRODUCTS OUT OF CHILDREN S REACH TO PREVENT PERSONAL INJURY OBSERVE ALL WARNINGS ON PRODUCT LABELS CUT HAZARD TO PREVENT SERIOUS INJURY FROM SHARP EDGES WEAR WORK GLOVES WHEN HANDLING UNPACKING OR DISASSEMBLING UNIT CAUTION EXCESSIVE WEIGHT HAZARD To avoid back or other injury have more than one person move or lift the washer NOTE The electrical service to the washer...

Page 20: ... and ordinances or in the absence of local codes with the National Electrical Codes ANSI NFPA 70 latest edition If in doubt call a licensed electrician DO NOT cut off or alter the grounding prong on the power supply cord In situations where a two slot receptacle is present it is the owner s responsibility to have a licensed electrician replace it with a properly grounded three prong grounding type...

Page 21: ...eight 96 in 244 cm NOTE Drain hose attached to the washer can reach a 79 in 201 cm high standpipe For higher standpipe use hose P N 137098000 Removing Foam Packaging 1 Temporarily remove door tape 2 Open washer door and remove everything from the drum 3 Close door and reapply door tape 4 Using a rug blanket or piece of cardboard to protect the floor carefully lay washer on it s back 5 Remove styro...

Page 22: ...oor is installed A louvered door with equivalent air openings for the full length of door is acceptable IMPORTANT DO NOT INSTALL THE WASHER 1 In an area exposed to dripping water or outside weather conditions The ambient temperature should never be below 60 F 15 6 C to maximize detergent effectiveness 2 In an area garage or garage type build ing where gasoline or other flammables including automob...

Page 23: ...Installation Information 2 7 Installed Washer Dimensions ...

Page 24: ...terial on spacers may need time to relax before they can be easily pulled through shipping hole IMPORTANT Save all shipping bolts and spacers for future use If the washer is to be transported at a later date the shipping hardware must be reinstalled to help prevent shipping damage ...

Page 25: ... hot and cold faucets to flush the water lines and remove particles that might clog the water valve screens and to determine which faucet is hot and which is cold supply 2 Look in the end of each water supply inlet hose and verify that the rubber washers are in place 3 Connect the HOT inlet hose to the HOT water supply and the COLD inlet hose to the COLD water supply Tighten by hand until snug 4 T...

Page 26: ...d in the enclosure package to the standpipe inlet hose laundry tub etc so the hose does not pull out from the force of the water 3 Plug the power cord into a grounded outlet 4 Turn on the power at a circuit breaker fuse box 5 Carefully slide the washer to its final position Recheck for level and rock corners for stability Remove and discard door tape NOTE A wiring diagram and technical data sheet ...

Page 27: ... both the eco friendly and my favorite buttons for 5 seconds or until the LCD display changes 4 The LCD window will display INSTAL CYCLE and show estimated time of cycle completion Press the start button The Installation Cycle will automatically test for if the water has been turned on At cycle completion the LCD window may display INSTAL PASS meaning the washer is properly installed and ready for...

Page 28: ...ree angle 2 Remove and save the trim plug and long course thread panhead screw See Figure 2 8 3 Close the door 4 Rotate the door trim approximately counter clockwise and pull it away from the front of the door See Figure 2 9 Removing Door from Hinge 1 Reopen door to 90 degree angle 2 Remove 4 long course thread counter sunk hinge screws from door See Figure 2 10 3 While supporting the weight of th...

Page 29: ...elease harness from the retainer allowing the harness to lay outside the front panel See Figure 2 14 Removing Door Lock from Front Panel 1 Remove 2 short course thread panhead screws from the door lock See Figure 2 15 2 Slide the lock toward the outer edge of the front panel Pivot the lock slightly outward while slowly pulling it through opening to expose the attached harness See Figure 2 16 3 Rel...

Page 30: ...igure 2 20 Reattaching Hinge to Front Panel 1 Rotate the hinge and move it to the opposite opening 2 Connect the harness to the hinge retainer by inserting it in the retention terminal and gently pushing until you hear the fastening tab click See Figure 2 21 3 Gently pull on the harness to be sure it is secure 4 Use the side locating pins to align the hinge and install 1 short fine thread counter ...

Page 31: ...moving Latch Indicator 1 Grasp the indicator on the latch side between finger and thumb and rock it upward pivoting away from the center of the glass See Figure 2 25 2 Gently push the indicator toward the center of the lens to release the tab 3 Rock the tab upward See Figure 2 26 4 Pull the indicator out and set it aside See Figure 2 27 Figure 2 24 Figure 2 25 Figure 2 26 Figure 2 27 ...

Page 32: ... the lock toward the center of the front panel until the screw holes line up See Figure 2 29 4 Secure the lock with 2 short course thread panhead screws Reinserting Latch Indicator 1 Rotate the latch indicator and move it to the opposite hole in the door 2 Grasp the indicator between finger and thumb and slide it through the opening See Figure 2 30 3 Gently push the indicator toward the center of ...

Page 33: ...g Striker Plate 1 Rotate the striker plate and move it to the opposite side of door above the indicator 2 Reattach with 2 long course thread counter sunk screws See Figure 2 32 Reinserting Hole Plug 1 Rotate the hole plug and move it to the opposite hole in the door 2 Grasp the hole plug between finger and thumb and insert the tab into the retaining slot See Figure 2 33 3 Pivot the hole plug downw...

Page 34: ...lling Trim Ring 1 Close the door 2 Orient the trim so 12 position is approximately to the left of top center The opening in the trim ring should be on the hinge side 3 Insert the trim ring in the slots and rotate it clockwise approximately See Figure 2 37 UP Reinstalling Trim Plug 1 Open the door to a 90 degree angle 2 Install the trim plug with 1 long course thread panhead screw See Figure 2 38 3...

Page 35: ...destal will add about 15 38 1cm to the height of your unit for a total height of 53 134 62 cm Dryer Stacking Kit A kit for stacking the matching dryer on top of this washer is available with the purchase of the matching dryer Drain Hose Extension Kit In order to reach standpipe heights or distances beyond the reach of the drain hose supplied order the DRAIN HOSE EXTENSION KIT Universal Appliance W...

Page 36: ...ion instructions packed with each appliance prior to stacking 4 Be sure washer and dryer are both unplugged Preparing Dryer for Stacking 1 If already installed disconnect dryer from electrical and gas connections and exhaust venting On models with Steam Option disconnect water supply to dryer 2 Protect floor with cardboard or other covering and carefully tip dryer onto its back See Figure 2 41 3 R...

Page 37: ...er 2 Hold the front of the dryer up slightly carefully slide the dryer back 3 Slide hook tabs on rear brackets into slots in back sheet of dryer Dryer will be approxi mately left of center Continue sliding dryer back until tabs are fully engaged See Figure 2 46 4 Slide dryer approximately to the right centering it on washer and hooking rear bracket tabs into slots on back 5 Lift front of dryer and...

Page 38: ...ft to disengage dryer from rear brackets 5 Support the front of the dryer clearing the front bracket while sliding the dryer forward Have two or more people lift the dryer off the washer and gently place it on the floor NOTE If laundry appliances must be moved front and rear mounting brackets may remain attached to the washer top until the dryer is restacked To permanently unstack the units and re...

Page 39: ...Electronic Control 3 1 Section 3 Electronic Control ...

Page 40: ...seconds and display the pre set wash water temperature final spin speed and soil level for each cycle To change the settings press the temp spin speed and soil level buttons to scroll to the desired settings Press the scroll up or scroll down buttons under options to scroll through the options menu Press the select button to add or delete options The estimated cycle time will be displayed at the t...

Page 41: ...Electronic Control 3 3 Wave Touch Washer Cycle Chart ...

Page 42: ...rature spin speed soil and options buttons to scroll to the desired settings To select or delete an option press the button for that option The indicator will light when the option has been selected It will no longer be lighted when the option has been deleted Adjustments to a cycle will be remembered and recalled each time that cycle is selected in the future To return to factory default settings...

Page 43: ...Electronic Control 3 5 IQ Touch Washer Cycle Chart ...

Page 44: ...ls and options except warm rinse are available with this cycle Whites The whites cycle provides 9 21 minutes of reversing tumble wash action for whiter cottons The use of liquid chlorine bleach is recommended Hot temp and eco hot temp water all spin speeds and soil levels and all options except warm rinse are available with this cycle Heavy Duty The heavy duty cycle provides 9 21 minutes of revers...

Page 45: ...n automatic cool down and drain will occur before the door can be opened Casual The casual cycle provides 5 20 minutes of revers ing tumble action for cottons and blends with a per manent press or no iron finish All temperatures except sanitize temp all spin speeds and soil levels and all options except warm rinse are available with this cycle Active Wear The active wear cycle provides 5 17 minute...

Page 46: ...ting Select the speed appropriate for the load for 8 minutes of spin To add a cold water rinse prior to the spin select the extra rinse option My Favorite IQ Touch To program a cycle with your preferred water temperature spin speed soil level and options press and hold the my favorite button for 3 seconds To use that customized cycle to wash future loads simply press the my favorite button and the...

Page 47: ... under change users 3 Select another user s name 4 Press the button under EXIT 5 The icon for the last cycle run will light up 6 Turn the cycle selector knob to my favorites 7 Select one of the 3 customized cycles by pressing the corresponding button 8 Press the start button To select a user if a user s name is not displayed when the washer is turned on 1 Press the options buttons to scroll to set...

Page 48: ...perature in some geographic areas can affect water temperature Cold Temp Use this setting for lightly soiled brightly colored items knits delicates hand washables and washable silk Eco Warm Temp Reduces the warm water temperature a few degrees to save energy when washing normally soiled colorfast cottons sheets casual items and washable woolens Warm Temp Use this setting for normally soiled colorf...

Page 49: ...l of each load Normal soil heavy soil extra heavy soil heaviest soil light soil and extra light soil levels are available IQ Touch Washing Rinsing Temperature Sanitize Cold This setting sanitizes heavily soiled colorfast fabrics such as towels bedding and children s clothing by killing 99 9 of bacteria using wash water heated with a boost heater to 152 F 67 C Cold water is used to cool and rinse t...

Page 50: ...xcept deep clean sani tize and spin only Stain Clean Use the stain clean option to add a 5 minute soak in the middle of the wash portion of the normal col ors casual active wear whites heavy duty and deli cates cycles Extra Rinse Use this option when additional rinsing is desired to remove excess dirt or detergent It is recom mend ed for heavily soiled loads or if household members have sensitive ...

Page 51: ... will prewash in cold water for 5 minutes The water will drain and the load will automatically advance to the selected wash cycle Warm Rinse Select the warm rinse option with the normal heavy duty active wear fast wash delicates and hand wash cycles Delay Start Use delay start to select a wash time convenient to your schedule or during off peak energy hours The start of any cycle can be delayed fo...

Page 52: ... OPTIONS GUIDE and SET PREFS GUIDE for descriptions of the cycles water temperatures spin speeds soil levels cycle options and features for user preferences Stain Guides Scroll through the stain guide to the desired stain category Press the select button for safe successful stain removal instructions Control Lock To lock the controls between cycles scroll to the control lock feature press select a...

Page 53: ...own button until you reach save as favorite 6 Press the select button to enter the favorite cycle choice screen 7 Press the button under my favorite 1 To name the customized cycle for shirts press my favorite 1 Press the button under ABC to name the favorite cycle alphabetically Use the button under 1A to add numbers foreign language characters or symbols to the name Rotate the cycle selector knob...

Page 54: ... character to let the cursor advance Press the button under DELETE to erase incorrect entries There is a blank character between Z and A for inserting spaces in your custom name Pause momentarily on this character as you would to insert any other character then continue When the name has been entered press select to save the name To edit names while in CUSTOM MODE turn the washer off by pressing c...

Page 55: ... or restore all factory defaults both cycle settings and factory preferences Press the button under EXIT to return to normal operation or press the cancel button to turn the washer off without making any changes If you do not make a selection within 30 seconds the washer will return to normal operation without any changes If you reset all settings INSTALL CYCLE will be displayed as though the wash...

Page 56: ...or each cycle To delete the display press select To restore the display press select and CYCLE DESC ON PRESS SELECT TO TURN OFF will appear in the LCD User Interface Status Display The estimated total cycle time will be displayed when the cycle is selected The time may increase if water pressure is low oversudsing occurs or the load becomes unbalanced The approximate time remaining will be display...

Page 57: ...in the cycle Installation cycle will test for electronic issues wiring issues water flow issues At cycle completion the display will show INSTAL PASS or prompt an action during the cycle such as CALL SERVICE NO WATER or CHECK HOSES Correct the action and repeat the cycle for proper installation Washer will exit the Install Cycle and return to normal operation the next time the knob is turned NOTE ...

Page 58: ...ode Press the CANCEL button to enter standby mode and enable diagnostic entry 1 Within 10 seconds after pressing CANCEL press any button to wake up the control 2 Within 5 seconds of wake up turn the selector knob to the far left cycle and press and hold the CANCEL and the far left button under the display simultaneously for 3 seconds to enter the Diagnostic Mode NOTE To save time at wake up the we...

Page 59: ...he softener compartment 5 Turn the program knob 4 clicks from the start position The prewash solenoid will activate and cold water should enter through the prewash compartment 6 Turn the program knob 5 clicks from the start position The door lock solenoid will deactivate and the loading door can be opened When the door is opened the drum light should turn on 7 Turn the program knob 6 clicks from t...

Page 60: ...mmunication problem Refer to test 10 E5E Communication problem Refer to test 10 E5F MC is continuously resetting Refer to test 10 E67 Heater sensing relay failure Refer to test 13 E68 Current leakage to ground on heater or fuse opened Refer to test 13 E69 Heating element relay failure Refer to test 13 E71 Drum water NTC failure Tub heater Refer to test 14 E74 Wash temperature does not increase Ref...

Page 61: ...ace the main control board Yes Problem solved No Replace the main control board No Close the door Yes Go the step 2 Yes Check the door strike If good replace the door switch No Go the step 3 If good replace the door lock If problem is not corrected replace the main control board If the reading is between 105 130 Ohms replace the motor control board If the meter reads other than between 105 130 Ohm...

Page 62: ...n No go to step 2 Yes Fix the HOT water in the house supply 1 Find out if unit was overloaded If not remove belt from the motor and spin the motor pulley Does the motor spin free 2 Spin the tub pulley Does the tub spin free 3 Disconnect plug from the motor and measure resistance of the windings pin 1 to pin 2 pin 1 to pin 3 pin 2 to pin 3 All readings should be between 3 and 6 Ohms 1 Remove belt f...

Page 63: ...4 1 Component Teardown Section 4 Component Teardown ...

Page 64: ...N SHOULD ONLY BE PERFORMED BY A TRAINED AUTHORIZED SERVICE TECHNICIAN OR INSTALLER TO AVOID ELECTRIC SHOCK POWER TO A WASHER UNIT MUST BE DISCONNECTED WHENEVER ACCESSING AND OR REMOVING COMPONENTS POWERED BY ELECTRICITY OR COMPONENTS NEAR OTHER ELECTRICAL COMPONENTS AFTER SERVICE IS COMPLETED BE SURE ALL SAFETY GROUNDING CIRCUITS ARE COMPLETE ALL ELECTRICAL CONNECTIONS ARE SECURE AND ALL ACCESS PA...

Page 65: ...crew See Figure 4 1 3 Close the door 4 Rotate the door trim approximately counter clockwise and pull it away from the front of the door See Figure 4 2 Door Assembly Removal The door assembly is secured with 4 screws to the hinge assembly It is not necessary to remove the trim ring to access the hinge screws of the door assembly To remove the door assembly 1 Open the door to a 90 degree angle 2 Usi...

Page 66: ...hat are mounted to the inner door assembly To remove the inner door glass 1 Remove door assembly from unit 2 Remove the striker plate 3 Using a 2 square bit screwdriver extract the screws from the two retaining covers and pull from door assembly See Figure 4 6 4 Lift the inner door glass from door assembly Latch Indicator Removal The latch indicator is secured by retaining latches to the interior ...

Page 67: ...r hinge 1 Remove door assembly from unit 2 Using a 2 square bit screwdriver with the hinge in open position extract two short course thread panhead screws on hinge plate See Figure 4 10 3 Using a 2 square bit screwdriver extract 3 short fine thread countersunk screws in hinge side See Figure 4 11 3 Slide the hinge toward the center of the front panel and then pivot the hinge inward while slowly pu...

Page 68: ... and a mounting cavity for the interior light and the Advanced Rinse Technology ART hose A spring loop retains the bellows to the front panel of the washer and to the inner wash tub The bellows must be released from the front panel before removing the front panel to access the spring loop on the wash tub To remove the bellows 1 Remove the door 2 Pull back the top section of the bellows at the top ...

Page 69: ... the bellows into the lip of the tub 4 Using your thumb start on the other side of the top tab and force the bellows on in the other direction Again about one third of the way around stop and seat the bellows onto the tub lip Force the remaining bellows on with your thumb and seat it See Figure 4 18 5 To install the spring fold the front of the bellows back into the tub 6 Place the spring in the g...

Page 70: ...t corner and two screws at the rear of the unit To remove the top panel 1 Pull unit from its installation position to access the rear of the unit 2 Using a 2 square bit screwdriver extract the two screws securing the top panel to the unit frame See Figure 4 21 3 From the front of the unit push the top panel towards the rear until free of the metal tabs then lift top panel off of unit Vibration Dam...

Page 71: ...d a mounting surface for the user interface and LCD screen Screws secure the console panel to the unit frame The wire harness connects to the control assembly at the far right hand side behind the console panel To remove the console panel 1 Remove the detergent drawer and top panel 2 Using a 2 square bit screwdriver extract the three screws from the detergent drawer area See Figure 4 24 3 From the...

Page 72: ...ith the Start Pause button Lift slightly and pull tab out of the slot closest to the cycle selector knob 4 Separate the cycle control knob housing from the control assembly by releasing the three retaining latches on the outer edge of the control assembly Carefully lift up housing until control knob is free of shaft then lift housing off of the control assembly NOTE When removing the control board...

Page 73: ... frame along the top right front edge The wire harness connects to the controller board with three Molex connectors through the controller box and four Molex connectors under the controller box lid To remove the controller assembly 1 Remove the top panel and control console 2 Disconnect the Molex connector leading to the wire harness of the door latch at the upper right hand corner next to the con...

Page 74: ...er inlet overflow vent tube grommet supports the hot and cold water inlet fittings and the overflow tube The overflow tube must be removed prior to removing the grommet To remove the water inlet overflow vent tube grom met 1 Disconnect the washer from the hot and cold water hoses See Figure 4 30 2 Remove the overflow vent tube by turning the tube counter clockwise about a 1 16 of a turn to unlock ...

Page 75: ... mounted with three screws to the back of the detergent dispenser The inlets are color coded as well as the valves and connectors for the wire harness To remove the water inlet valve assembly 1 Disconnect the washer from the hot and cold water hoses 2 Remove the top panel water valve and over flow vent tube grommet and the overflow vent tube 3 Disconnect the wiring harness from the valves and the ...

Page 76: ...pump outlet runs to a split grommet in the rear upper left hand corner where it passes through the rear panel en route to the house drain Retaining straps secure the drain hose to the base and sidewall of the unit To remove the external drain hose 1 Remove the front and top panel 2 Using a pliers compress the hose clamp from the outlet hose of the drain pump and disconnect See Figure 4 36 3 From t...

Page 77: ... each side locking the housing to the console mounting panel See Figure 4 39 8 Slide the housing back until the tab of the top center brace release and the housing drops down See Figure 4 39 9 Using a pliers disconnect the advanced rinsing technology hose See Figure 4 40 10 Push down on the tub and swing the front of the housing toward the center of the washer Work the housing out from under the c...

Page 78: ...n position 2 Using a 2 square bit screwdriver extract the six screws securing rear access cover to the rear panel See Figure 4 43 Suspension Spring Removal The suspension springs are located under a cover bracket mounted on the top center brace To remove the suspension springs 1 Remove the top panel 2 Remove the overflow vent tube 3 Using a 2 square bit screwdriver extract the two screws from each...

Page 79: ...uarter turn to release it from the side panel and pull out on the pressure switch 4 Using a pliers compress the hose clamp and remove hose from sensor Drain Pump Removal The drain pump is mounted to the front base of the unit and is secured with a retaining tab and screw To remove the drain pump 1 Remove control console and front panel 2 Disconnect the wire harness from the left side of the drain ...

Page 80: ...clockwise See Figure 4 49 Drive Motor Removal The drive motor is secured with four bolts to the bottom of the wash tub assembly The ground wire connects to a terminal to the front of the drive motor that can be accessed from the rear access panel To remove the drive motor 1 Remove rear access panel 2 Remove the drive belt 3 Disconnect the electrical plug and the ground wire from the drive motor Se...

Page 81: ...rive control assembly towards rear access panel hole to access the wire harness connections Cut wire retainers securing the wire harness to the drive control assembly 7 Release the retaining latches securing the cover to the speed control assembly 8 Disconnect all wire harness connections from the speed control assembly See Figure 4 53 Air Bell Removal the air bell is mounted on the right side of ...

Page 82: ... 1 Remove the rear access panel 2 Disconnect the wires from the heating element drum water NTC Negative Thermal Coefficient and ground wire See Figure 4 55 3 Using a 10mm extended socket loosen the compression nut and pull the heater assembly out of the drum Air Shock Absorber Removal Four shock absorbers one mounted to each corner of the wash tub assembly stabilize the wash tub during operation T...

Page 83: ...he tub 5 If replacing the front half of the outer tub remove the bellows and the weight ring 6 Remove the small hose from the air bell 7 Remove the large pulley drive motor and speed control board assembly 8 Remove the top pins from shock absorbers and push the shock absorbers against the cabinet 9 Place protective material on floor then carefully turn the washer on its face and release the suspen...

Page 84: ... on its side reinstall the screw that holds the large pulley on and tap the inner tub out with a rubber hammer See Figure 4 61 NOTE The bearings water seal and seal between the two tubs come as part of the rear half of the outer tub If the water seal or bearings fail inspect and if necessary dress the shaft of the spin basket with a file With some failures it may be necessary to replace the spin b...

Page 85: ...Troubleshooting 5 1 Section 5 Troubleshooting ...

Page 86: ...ller 1 Use a lint brush or shaver to remove pills 2 Use fabric softener in the washer to lubricate fibers 3 When ironing use spray starch or fabric finish on collars cuffs 4 Turn items inside out to reduce abrasion Problem Correction 1 Undiluted liquid detergent or fabric softener dispensed directly onto fabric 1 Not enough detergent 2 Wash temperature too low 3 Incorrect sorting 1 Not enough dete...

Page 87: ...rmanent press cycle Increase detergent Add bleach or treat with color remover 1 To restore discolored load of whites use rust remover safe for fabric 2 Do not use chlorine bleach to remove rust stains It may intensify discoloration 3 Use nonprecipitating water softener 4 Before washing run hot water for a few minutes to clear lines 5 Drain water heater occasionally 6 For an ongoing problem install...

Page 88: ... turned off 5 Close dispenser drawer 1 Close door completely 2 Close dispenser drawer 3 Add 1 or 2 similar items to help balance the load Problem Correction 1 A certain amount of motor whine is normal during the spin cycle 1 Foreign objects such as coins or safety pins maybe in drum or pump 2 Belt buckles and metal fasteners are hitting wash drum 1 Washer is overloaded 1 Heavy wash loads may produ...

Page 89: ...just water heater as necessary 2 Avoid using hot water elsewhere before or during washer use There may not be enough hot water available for proper cleaning If problem persists the hot water system may be unable to support more than 1 use at a time 1 Clean and straighten the drain hose 2 Maximum standpipe height is 8 2 4 m 1 Check and tighten hose connections Install rubber sealing washers provide...

Page 90: ... and hold the spin speed and soil buttons at the same for 5 sec Problem Correction 1 Hot and cold water hoses are connected to wrong supply faucets 1 Drain hose standpipe is incorrect height 1 Washer has been programmed to temporarily perform a repeating demo cycle Cause Electrical Component Resistance 77F 25C Dispenser Valve Soleniods 800 7 Door Lock Solenoid 46 8 10 Pump Motor 12 7 NTC Thermisto...

Page 91: ...6 1 Wiring Diagrams Section 6 Wiring Diagrams ...

Page 92: ...6 2 Wiring Diagrams Model EWFLW65H EIFLW55H ...

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