ELCOM TDC-5000, User Manual

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Restoring the operating system in case of a malfunction
Note: The presented procedure is valid only for devices supplied with the pre-installed operating system
Windows Embedded POS Ready 2009 or Linux CentOS 5.5. It is not valid for devices supplied
with Windows 7 Professional or without an operating system.
If the system files of the operating system (OS) are damaged and it is not possible to repair them or if the operat-
ing system cannot be started, it is possible to perform a complete restore of the system. The hard disk contains
a hidden disk partition on which the installation application for the operating system standardly supplied by
the producer is installed. For a complete restore of the operating system, connect a keyboard to a USB port,
switch on the device and repeatedly press the F10 key until the logo “elcom - rescue“ appears and then the
main menu with the options for system restore. This program is controlled using the arrow keys, which serve
for navigating in the menus, and the keyboard Enter key, which serves for selection of the highlighted item.
Figure 5.1. System restore menu
Select the language of communication (Slovak or English) and from the main menu select option 2 - Full
system recovery.
Beware! This operation deletes all data on the disk and it is not possible to recover the lost data. It is
usually possible to backup data if it is not possible to launch the operating system. If you have valuable
data on the disk, contact a service organization prior to performing this step.
After confirming the deleting of all data a window is displayed with offering operating systems which can be
restored. After selection of an operating system the system will launch installation. It is then necessary to
proceed according to the instructions of the operating system manufacturer.
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Troubleshooting
ENGLISH