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Useful Information
Reference
A slight change in operation may be mistaken for a malfunction. Please check the items in the
following table first.
If the unit does not improve even after taking the appropriate action, contact your dealer for an
inspection.
When You Think There Is a Malfunction
Condition
Possible cause
Action
The screen is dark for a brief
period when the power is turned
on at low temperatures.
This is a characteristic of TFTs.
This is not a malfunction. Wait for
a brief period.
The display is distorted for a
brief period after the power is
turned on.
This is a characteristic of TFT
backlighting.
This is not a malfunction. The
display will stabilise after a brief
period.
No sound comes out.
The volume is poorly adjusted.
Turn the VOL button to adjust the
volume.
The music is muted in the
following cases.
●
When the voice guidance
function is operating.
●
When talking in handsfree
mode.
This is not a malfunction. The
music can be heard again when
the voice guidance finishes or the
handsfree mode is turned off.
Sound comes out of only one
side (left or right, front or rear).
The volume is poorly adjusted.
Check the balance and fader
adjustments.
Sound quality does not change
even after making adjustments.
The adjusted sound quality band
is not included in the radio
broadcast or disc.
Check by changing the radio
station or disc.
Cannot insert a disc into the
deck.
The power is not turned on.
Turn the vehicle ignition switch to
“ACC” or “ON”.
A disc is already inserted and you
are trying to insert a second disc.
Eject the previously inserted disc
before inserting the new disc.
Cannot play a disc.
There is water condensation
inside the device.
Stop using the device for a short
time and then try again.
The disc is significantly scratched
or warped.
Insert a different disc.
The disc is very dirty. Clean the
disc.
The disc is upside down. Insert the
disc in the correct orientation.
A non-supported disc type is
inserted.
Insert a supported disc into the
deck.
Audio is output, but not video
(even when the vehicle is
stopped).
The parking brake is not applied.
Apply the parking brake.
Neither audio nor video is
output.
The vehicle ignition switch is not
turned on.
Turn the vehicle ignition switch to
“ACC” or “ON”.
There are dots that are always lit
on the screen.
At least 99.99% of the pixels on
TFT panels function correctly, but
0.01% of the pixels may not light
or may stay lit.
This is not a defect, so please use
the device in this condition.
