Chapter 3 • Using the Web UI
H65874 Revision C
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3.6.2
Troubleshooting
This subpage allows the user to:
Terminal Diagnostic Logs:
This section allows the user to collect diagnostics logs. The
terminal continuously stores logging information during normal operation.
In case of an unexpected behavior or malfunction, this information can be useful for
troubleshooting the problem.
There are two steps necessary to obtain the logging information:
–
Collect the logs by clicking the
Collect Logs
button. This process will package all logging
information in an archive. This may take a few minutes.
–
Download the log archive from the terminal to the connected PC by clicking the
Not
Collected
button.
Reboot Terminal
Reset Terminal to Factory Defaults
Enable Full Band Search Mode
Figure 24: Troubleshooting page
