21
Fault handling instructions
Fault
Handling Instructions
1
Navigation Failure
1) Power on the drone again (make sure the entire system is powered off and then
powered on again), if the problem is fixed, you may continue operations.
2) If the problem persists, the aircraft should be powered off (including backup
batteries) and proceed to contacting customer services.
2
Altitude Sensor Failure
1) Power off and power on the aircraft again (confirm that the entire system
is powered off and then powered on again), if the problem is fixed, you can
continue normal operations.
2) If the problem persists, check whether the altitude sensor is blocked and
whether the sensor is clean. Clean the sensor with a cloth and power on again.
3) If the problem is still present, please contact customer service and attach
data on the failure.
3
Distance Sensor Failure
1) Clean the lens of the distance sensor with a clean damp cloth.
4
Remote Control Failure
1) Check whether the remote control is turned on and has sufficient battery.
2）Next check if the remote controller is paired properly with the drone. Switch
off and then on again.
3）If the problem persists, please contact customer services.
5
Takeoff Failure
1) Check that there are no foreign objects obscuring the drones sensors. Remove
or clean off foreign objects when pertinent.
2）If the problem persists, please contact customer services.
6
Pump Failure
1) Power off and on the aircraft.
2）Perform maintenance steps if failure persists
7
Nozzle Failure
1) Please turn on the self-cleaning function to clean the spray system and
observe whether the left/right water pump can be turned on and off normally.
2）Check if the left/right centrifugal motor is filled with water, and if the
rotor is blocked. If the pump is turned on normally, the motor is not blocked
and the problem is solved, please continue operations;
8
GPS Failure
1) Restart the aircraft.
2）If the problem persists, please place the aircraft in an open field, away
from the launch tower, high-voltage lines, military bases, and power off and
on again. If the problem is fixed, you can continue regular use of the aircraft.
3）If the problem persists, please contact customer services.
9
Weak GPS Signal
1) Please confirm that the calibration environment of the aircraft is open and
interference free.
2) Confirm that there are no towers, military bases, or high-voltage power lines
nearby.
3) If the problem persists, contact customer support.
10
Vision Sensor Abnormal
1) Confirm that there is an official 48V power supply connected to the drone.
2) Check if the camera and sensor lights are on.
3) If the problem persists, contact customer services.
11
Task Validation Failure
1) Make sure the in-App parameters are set correctly. The aircraft should not
be is too far from designated operating area, and that the maximum distance
between the take-off point and the waypoint cannot exceed 1500 meters.
2) Check whether cellular signals are up and running.
3) Restart the App and send in the task again.
4) Power on and off the aircraft again.
5) If the problem persists, contact customer services.
12
Failed Landing
1) Switch to manual mode on the remote control and land the drone manually.
2) Please upload logs about the failure to customer services.
13
Exceeding Maximum Altitude
Settings
1) Switch to manual mode or use fine-tuning to adjust the operating height.
2) When switching back to auto mode, it is necessary to check that the height
displayed by the App is basically the same as the designated operating height
