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EATON xChargeIn FAQs for the user 

EATON xChargeIn, FAQs for the user v2.20 

 

© EATON 2018 

 

Table of contents 

1

 

GENERAL INFORMATION AND OPERATION ................................................................... 4

 

1.1

 

W

HICH TYPES OF VEHICLES CAN BE CHARGED AT THE 

EATON

 X

C

HARGE

I

N

? .................................................................. 4

 

1.2

 

M

AY OTHER DEVICES BESIDES VEHICLES BE OPERATED AT THE 

EATON

 X

C

HARGE

I

N

? .................................................... 4

 

1.3

 

H

OW IS A CHARGING PROCEDURE STARTED

? ........................................................................................................................ 4

 

1.4

 

H

OW IS A CHARGING PROCEDURE ENDED

? ........................................................................................................................... 4

 

1.5

 

C

AN THE PLUG OF THE CHARGING CABLE AT THE 

EATON

 X

C

HARGE

I

N BE LOCKED

?....................................................... 4

 

1.6

 

W

HICH PLUG AND CABLE TYPES MAY BE USED FOR CHARGING 

(

APPLIES TO 

EATON

 X

C

HARGE

I

N WITH 

T

YPE 

2

 

SOCKET

)? .............................................................................................................................................................................................. 4

 

1.7

 

W

HICH CABLE CROSS

-

SECTIONS MAY BE USED FOR CHARGING 

(

APPLIES TO 

EATON

 X

C

HARGE

I

N WITH 

T

YPE 

2

 

SOCKET

)? .............................................................................................................................................................................................. 4

 

1.8

 

W

HY DO THE OUTER STATUS 

LED

 SEGMENTS LIGHT UP ORANGE WHEN 

I

 PLUG THE CABLE INTO THE 

EATON

 

X

C

HARGE

I

N

? ........................................................................................................................................................................................ 4

 

1.9

 

M

AY THE CHARGING CABLE BE PERMANENTLY CONNECTED TO THE 

EATON

 X

C

HARGE

I

(

AFFECTS 

EATON

 

X

C

HARGE

I

N WITH 

T

YPE 

2

 SOCKET

)?.................................................................................................................................................. 5

 

1.10

 

C

AN THE CHARGING PROCEDURE BE CONTROLLED BY EXTERNAL DEVICES

? .................................................................... 5

 

1.11

 

H

OW CAN THE 

EATON

 X

C

HARGE

I

N BE CLEANED

?........................................................................................................... 5

 

1.12

 

C

AN THE HOUSING OF THE 

EATON

 X

C

HARGE

I

N BE PAINTED OR HAVE LABELS AND SIMILAR APPLIED

? .................... 5

 

2

 

POSSIBLE FAULTS ............................................................................................................... 6

 

2.1

 

T

HE CHARGING PROCEDURE DOES NOT START

 ...................................................................................................................... 6

 

2.2

 

T

HE STATUS 

LED

 DOES NOT LIGHT UP

/

FLASH

....................................................................................................................... 6

 

2.3

 

T

HE STATUS 

LED

 LIGHTS UP

/

FLASHES RED

 ............................................................................................................................ 6

 

2.4

 

T

HE PLUG AT THE 

EATON

 X

C

HARGE

I

N DOES NOT LOCK

 .................................................................................................... 6

 

2.5

 

T

HE PLUG AT THE 

EATON

 X

C

HARGE

I

N DOES NOT UNLOCK

 .............................................................................................. 7

 

2.6

 

T

HE VEHICLE IS NOT 

(

FULLY

)

 CHARGED

 .................................................................................................................................. 7

 

2.7

 

A

UTHORIZATION AT THE 

EATON

 X

C

HARGE

I

N EXPIRES UPON PLUGGING IN THE CORD AT THE VEHICLE

 ..................... 7

 

3

 

MECHANICAL DAMAGE AND REPLACEMENT PARTS ..................................................... 7

 

3.1

 

T

HE DEVICE SHOWS DAMAGE AFTER UNPACKING

 ................................................................................................................. 7

 

3.2

 

W

HICH REPLACEMENT PARTS CAN BE ORDERED

? ................................................................................................................. 7

 

4

 

ACCESSORIES....................................................................................................................... 8

 

4.1

 

C

AN A 

EATON

 X

C

HARGE

I

N WITH 

T

YPE 

2

 SOCKET BE CONVERTED TO A FIXED CABLE

? .................................................. 8

 

4.2

 

I

S THERE A CABLE EXTENSION FOR THE WALL BOX

? .............................................................................................................. 8

 

4.3

 

I

NSTALLING THE 

EATON

 X

C

HARGE

I

N ON A BASE

 ............................................................................................................... 8

 

4.3.1

 

W

HAT KIND OF SUBSURFACE IS REQUIRED FOR THE BASE

? .............................................................................................. 8

 

5

 

ORDERING OPTIONS .......................................................................................................... 8

 

5.1

 

H

OW CAN UNAUTHORIZED ACCESS TO THE CHARGING STATION BE PREVENTED

? ........................................................... 8

 

5.2

 

C

AN A KEY SWITCH OR 

RFID

 SENSOR THE RETROFITTED

? ................................................................................................... 8

 

5.3

 

K

EY SWITCH ORDERING OPTION

 ............................................................................................................................................. 8

 

5.3.1

 

D

OES A HALF

-

CYLINDER LOCK HAVE TO BE INSTALLED

? ................................................................................................... 8

 

5.3.2

 

W

HICH HALF

-

CYLINDER LOCK CAN BE ORDERED

?............................................................................................................. 8

 

5.3.3

 

H

OW CAN 

I

 INSTALL MY OWN HALF

-

CYLINDER LOCK

? ..................................................................................................... 9

 

5.3.4

 

W

HO SHOULD 

I

 CONTACT IF 

I

 LOSE ALL THE KEYS

? .......................................................................................................... 9

 

5.4

 

RFID

 ORDER OPTION

 ............................................................................................................................................................... 9

 

Summary of Contents for xChargeIn

Page 1: ...xChargeIn Frequently Asked Questions for users...

Page 2: ...IN BE PAINTED OR HAVE LABELS AND SIMILAR APPLIED 5 2 POSSIBLE FAULTS 6 2 1 THE CHARGING PROCEDURE DOES NOT START 6 2 2 THE STATUS LED DOES NOT LIGHT UP FLASH 6 2 3 THE STATUS LED LIGHTS UP FLASHES RED...

Page 3: ...NAL RFID CARDS TAGS PROGRAMMED 9 5 4 4 WHERE CAN I PURCHASE RFID CARDS TAGS 9 5 4 5 CAN RFID CARDS TAGS BE DELETED FROM THE EATON XCHARGEIN 9 5 4 6 CAN RFID CARDS TAGS BE READ OUT FROM THE EATON XCHAR...

Page 4: ...y unplugging the charging cable at your vehicle The plug in the EATON xChargeIn is then automatically unlocked in the cable can be unplugged 1 5 Can the plug of the charging cable at the EATON xCharge...

Page 5: ...e switches home controllers and similar For example this allows charging to only occur if your photovoltaic system is producing enough power or when your energy supplier offers cheaper rates in the ev...

Page 6: ...es Solution The plug was unplugged during the charging procedure The plug was not locked correctly Unplug the plug and plug it in correctly observe that it locks correctly The plug was not plugged in...

Page 7: ...r photovoltaic system etc Check whether any control devices are preventing charging at specific times 2 7 Authorization at the EATON xChargeIn expires upon plugging in the cord at the vehicle Die Erfa...

Page 8: ...ensure a secure and permanent anchoring we recommend using a cement foundation Mounting the column on asphalt is not allowed For details on setting up the base please refer to the instructions for the...

Page 9: ...tags according to ISO14443 can be used 5 4 3 How are additional RFID cards tags programmed The EATON xChargeIn is supplied with one RFID card from the factory with the RFID order option The first RFID...

Page 10: ...device see installation manual 5 5 PLC modem order option 5 5 1 What is a PLC modem Power Line Communication used for in the EATON xChargeIn Power Line Communication PLC is used for communicating with...

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