Eaton ProtoAir FPA-W34, Startup Manual

Page: 40 / 66

Eaton ProtoAir Start-Up Guide
Page 40 of 66
Appendix B.3. Viewing Diagnostic information

Type the IP Address of the ProtoAir into the web browser or use the FieldServer Toolbox to
connect to the ProtoAir.

Click on Diagnostics and Debugging Button, then click on view, and then on connections.

If there are any errors showing on the Connection page, refer to Appendix B.4 for the relevant
wiring and settings.
Appendix B.4. Checking Wiring and Settings
No COMS on Greengate, iLumin or Fifth Light side. Check the following:

Check Greengate, iLumin or Fifth Light IP Address

Check Ethernet switch and cable

Check Ethernet LEDs ( Appendix B.5 )

Verify device is connected to the same subnet as the ProtoAir
No COMS on the Ethernet protocol. To fix this, check the following:

Visual observations of LEDs on the ProtoAir ( Appendix B.5 )

Check device address

Verify wiring

Verify device is connected to the same subnet as the ProtoAir

Verify IP Address setting
NOTE: If the problem still exists, a Diagnostic Capture needs to be taken and sent to support.
( Appendix B.6 )
Figure 44: Error Messages Screen