Eaton ProtoAir Start-Up Guide
Page 41 of 66
Appendix B.5. LED Diagnostics for Communications Between ProtoAir and Devices
See the diagram below for LED locations to ProtoAir.
Tag
Description
SS
The SPL LED will light if the unit is not getting a response from one or more of the configured devices.
ERR
The SYS ERR LED will go on solid 15 seconds after power up. It will turn off after 5 seconds. A steady
red light will indicate there is a system error on unit. If this occurs, immediately report the related “system
error” shown in the error screen of the FS-GUI interface to support for evaluation.
PWR
This is the power light and should show steady green at all times when the unit is powered.
TX
The TX LED will flash when a message is received on the serial port on the 3-pin connector.
If the serial port is not used,
this LED is non-operational.
RX
The RX LED will flash when a message is sent on the serial port on the 3-pin connector.
If the serial port is not used, this LED is non-operational.
Figure 45: Diagnostic LEDs
Appendix B.6. Before Contacting Technical Support take a Diagnostic Capture
When a problem occurs that cannot be resolved with regular troubleshooting, take a log via the
FieldServer Toolbox.
Send this log together with a detailed description of the problem to
for evaluation. The Diagnostic Capture will allow us to rapidly
diagnose the problem.
NOTE:
While all necessary documentation is shipped with the FieldServer on the USB flash drive, these
documents are constantly being updated. Newer versions may be available on the Sierra Monitor
website
Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the
FieldServer-Toolbox.zip via the Sierra Monitor Resource Center
Extract the executable file and complete the installation.
Figure 46: Ethernet Port Location
Ethernet Port
Diagnostic LEDs
