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PowerXL DM1 and DM1 PRO Series VFDs
POWERXL SERIES VFDS
MN040060EN—September 2020 www.eaton.com
Support services
Support services
The goal of Eaton is to ensure your greatest possible
satisfaction with the operation of our products.
We are dedicated to providing fast, friendly, and accurate
assistance. That is why we offer you so many ways to get
the support you need. Whether it is by phone, fax, or email,
you can access Eaton’s support information 24 hours a day,
seven days a week.
Our wide range of services is listed below.
You should contact your local distributor for product pricing,
availability, ordering, expediting, and repairs.
Website
Use the Eaton Website to find product information.
You can also find information on local distributors or
Eaton’s sales offices.
Website address
www.eaton.com/drives
EatonCare Customer Support Center
Call the EatonCare Support Center if you need assistance
with placing an order, stock availability or proof of shipment,
expediting an existing order, emergency shipments, product
price information, returns other than warranty returns, and
information on local distributors or sales offices.
Voice: 877-ETN-CARE (386-2273) (8:00 a.m.–6:00 p.m. EST)
After-Hours Emergency: 800-543-7038 (6:00 p.m.–8:00 a.m. EST)
Drives Technical Resource Center
Voice: 877-ETN-CARE (386-2273) option 2, option 6
(8:00 a.m.–5:00 p.m. Central Time U.S. [UTC –6])
email: [email protected]
For customers in Europe, contact
Phone: +49 (0) 228 6 02-3640
Hotline: +49 (0) 180 5 223822
email: [email protected]
www.eaton.com/moeller/aftersales
