Eaton Cutler-Hammer PanelMate ePro PS Series, User Manual

Page: 54 / 67

5 4 P a n e l M a t e e P r o P S U s e r s G u i d e
ePro PS Troubleshooting
The following table provides issues, possible causes and corrective actions for ePro PS
troubleshooting.
Issue Possible Cause Corrective Action
Changes made were lost
after reboot.
Protect Mode Save was
not run after system
changes were made.
Make sure that Protect
Mode Save is run after
system changes are
made.
The mouse does not work. The mouse:
•
Is not plugged in.
•
Is disabled.
•
Conducted and radiated
electrical noise is causing
the mouse to malfunction
when online.
•
Make sure that the
mouse is plugged in.
•
Remove or isolate noise
source.
The ePro PS displays a
“
DISK BOOT FAILURE,
INSERT SYSTEM DISK
AND PRESS ENTER
”
message.
Call technical support.
During bootup (and
subsequent bootups), a
blue screen displays. Call technical support.
A domain error is received
when powering up
PanelMate ePro PS. Domain configured
incorrectly. Check Domain and
Network settings.
Screen is flickering Readjust the Screen
Brightness or Backlight
Auto Dimming
Unit is making a high pitch
noise Readjust the Screen
Brightness or Backlight
Auto Dimming
Recommended Sandisk
CompactFlash configured
as a bootable device, does
not boot. Call technical support.