DURKOPP ADLER 550-12-33, Operating Instructions Manual

Page: 167 / 200

Troubleshooting
Operating Instructions 550-12-33/34 - 00.0 - 08/2017 165
1330 Error No answer from
sewing motor • Switch off and on the
machine
• Perform a software update
• Contact Customer Service
2102 Error X-axis stepper motor:
• Stepper motor not
moving freely or
blocked
• Encoder cable not
connected or
defective
• Stepper motor cable
is not connected or
faulty
• Encoder defective
• Stepper motor faulty
• Remove the cause of the
stiff movement or
blockage
• Check the encoder cable
and replace, if necessary
• Replace encoder
If the stepper motor is not
supplied with current:
• Check the stepper motor
cable and replace, if
necessary
• Replace step motor
2103 Error X-axis stepper motor
step losses:
• Stiff mechanical
movement or
blockage
• Remove the cause of the
stiff mechanical movement
or blockage
2121 Error X-axis stepper motor:
• Encoder plug
(Sub-D, 9-pin) not
connected or
defective
• Encoder defective
• Check the connection of
the encoder cable and
replace, if necessary
2122 Information Pulse-wheel search
time out
• Check connection cables
• Check stepper motor for
stiff movement
2130 Error X-axis stepper motor
not responding • Perform a software update
• Replace control
2152 Error X-axis stepper motor
overcurrent • Replace step motor
2153 Error Overvoltage • Check the mains voltage
Code Type Possible causes Remedial action