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Chapter 6 Trouble Guide
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1-2. Motor error
Follow the guide content to solve the error.
Error code and error message
Guide
Error Code
Cause
Solution
E2002 (*)
Abnormal stack on the motor for
raising and lowering paper feed plates
due to paper jamming, etc.
Remove jammed paper and touch the
key to release
the error.
E2003 (*)
E2005 (*)
E2220
Abnormal stack on the motor due to
paper jamming, etc.
E2221
E2400
Abnormal stack on the stacker roller
motor due to paper jamming, etc.
Remove jammed paper and touch the
key to release
the error.
E2401
E2402
E2409
E2410
Folding plate 1 is not attached
properly.
Motor for moving the folding stopper
is not functioning due to paper
jamming, etc.
Make sure that folding plate 1 is attached properly.
Remove jammed paper and touch the
key to release
the error.
E2411
E2412
E2419
E2420
Folding plate 2 is not attached
properly.
Motor for moving the folding stopper
is not functioning due to paper
jamming, etc.
Make sure that folding plate 2 is attached properly.
Remove jammed paper and touch the
key to release
the error.
E2421
E2422
E2429
(*) DF-999/DF-999A