14
English
POSSIBLE CAUSE(S)
SOLUTION(S)
MY KETTLE IS NOT SWITCHING OFF OR TAKING LONGER THAN USUAL TO HEAT
Limescale may have built up inside the Kettle.
Descale your Kettle regularly (see cleaning &
care).
Kettle may have been removed before reaching
previous target temperature.
Press Start/Stop Button to cancel the heating
cycle.
MARKS HAVE APPEARED IN THE KETTLE
Small brown spots can build up inside the Kettle.
This is not rust, small deposits of limescale that
contain iron can build up inside the Kettle.
Descale regularly (see cleaning & care).
WATER DROPLETS COLLECT ON TOP OF THE POWER BASE
This is condensation and perfectly normal.
Dry with non abrasive cloth.
WATER ISN’T FLOWING FROM THE SPOUT
The Spout has been blocked with a build-up of
limescale.
Descale regularly (see cleaning & care).
HEATED WATER IS THE WRONG TEMPERATURE
Limescale may have built up inside the Kettle.
Descale your Kettle regularly (see cleaning &
care).
The wrong temperature units have been
selected.
Press the Temperature Unit Button to toggle
between temperature units. Screen will display
unit selected.
THE KETTLE IS NOT BEEPING
The Kettle is muted.
Press and hold the Temperature Unit Button for
3 seconds to unmute the Kettle.
HOLD TIMER IS NOT COUNTING DOWN
The Hold Button was pressed after target
temperature has been reached.
Ensure to press the Hold Button during the
heating cycle, before reaching the target
temperature.
DON’T FORGET
TO
REGISTER
YOUR PRODUCT
WWW.DUALIT.COM/REGISTER
OR BY POST
TROUBLESHOOTING
TO REPLACE FUSE,
REMOVE SILVER LABEL
TO ACCESS SCREW.
