13
English
POSSIBLE CAUSE(S)
SOLUTION(S)
KETTLE IS PLUGGED IN BUT THE SCREEN AND LIGHTS ARE NOT WORKING
The appliance needs waking up.
Press the Start/Stop Button to illuminate the
Screen.
The Kettle has not been used for 10 minutes.
Press the Start/Stop Button, it will illuminate.
Press the button a second time to wake and
illuminate the Screen.
The Kettle is not on the Power Base.
Return the Kettle to the Power Base to remove
the dashes across the Screen.
Ensure the Kettle is correctly sat on the Power
Base.
The Kettle may not be properly connected to
the power supply or the fuse may have failed.
Check the plug is in the socket and the switch is
turned on. Replace the fuse if necessary.
THE KETTLE DOES NOT HEAT WATER
Boil dry feature may have been activated. If
the Kettle is accidentally switched on with no
water inside, the boil-dry device will switch off
the heating element to prevent damage to the
Kettle.
Wait 10 seconds for the Kettle to reset.
NOTE: if discolouration of the heating plates
has occurred, this can be easily removed by
descaling your Kettle.
WATER IS SPURTING OUT OF THE SPOUT
You may have over filled the Kettle.
Only fill to the max mark (800ml).
Wait 10 seconds to allow the heated water to
settle before pouring.
The Kettle may have descaling solution
remaining inside the body.
Follow the instructions from the cleaning & care
section and rinse thoroughly.
TROUBLESHOOTING
W
ATER
HARDNESS
Hardness
level
CaCO
3
mg/l 0-100
101-200
201+
A
CTION
FREQUENCY
Descale
At least once every
4 months or every
200 cycles.
At least every 2
months or every
100 cycles.
At least once per
month or every
50 cycles.
Soft
Medium
Hard
WATER HARDNESS TABLE
U
N
PL
U
G W
HEN NO
T
IN
U
SE
SW
ITCH OFF &
TO REPLACE FUSE,
REMOVE SILVER LABEL
TO ACCESS SCREW.
