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Communicator Troubleshooting

3G Alarm Communicator Installation Manual

Communicator Troubleshooting

[984] Communicator Status

The communicator status sections are intended to provide the installer with real-time status of the communicator’s functionality, opera-
tional readiness, failures, and potential malfunctions that may affect flawless operation of the communicator and its primary function of
sending signal to the central station in case the monitored event occurs.
The communicator status is displayed in the form of a 6-digit CODE (6 hexadecimal numbers) as in the following pattern: 00000F. The
range of the code is from: 00000F – 2220CF. Not all numbers in this range are assigned a status code (Some numbers are skipped, i.e.
not assigned the code).
Each digit represents a status or trouble indicator (or assigned function when no trouble is present) as described below:

1. Digit 1 - Signal Indicator 1, displays the presence/strength of signal 1.

2. Digit 2 - Signal Indicator 2, displays the presence/strength of signal 2.

3. Digit 3 - Network Indicator, displays the presence (operational status) of network.

4. Digit 4 & 5 – TROUBLE INDICATOR displays the type of problem/malfunction on communicator or modules associated with and

connected to communicator.

5. Digit 6 – Reserved for future use.
For example, status code 11002F – when interpreted means: “Signal Indicator 1 OK, Signal indicator 2 OK, there is no network trouble,
and there is trouble in the communicator, Panel supervision trouble.” For details see the table below:

Table 13: Communicator Status and Trouble Coding in Hexadecimal Numbers

The communicator status codes will indicate the signal levels with digit 1 and 2, a network status with digit 3, and the trouble status
with digit 4 and 5 as indicated in table above. For example status code 11000F would display following status:
1 – On = Signal indicator 1, is ON
1 – On = Signal indicator 2, is ON
0 – OFF = Network indicator, network is working
00 – TROUBLE INDICATOR = there is no trouble on the communicator.
F – Future code not assigned yet. It is sixth hexadecimal digit. It could be also ‘ - ‘ (dash) instead of letter F (11000-).
In this example both signal indicators are on indicating that communicator has excellent signal level; the network indicator is OFF
showing that we do not have any network problems and trouble indicators are both OFF indicating that we don’t have any trouble on the
communicator.

[985] Radio Initialization Status

The radio initialization status is intended to provide the installer with real time status of radio communication. The radio initialization
status is displayed in 8 bit toggle option. Each digit indicates one task in radio initialization process that is complete step in entire pro-
cess of radio initialization as following:

1. Radio power up

2. Received the SMS from C24

3. Radio reset

4. Radio attached to network

5. Receiver 1 Initialized

6. Receiver 2 Initialized

7. Receiver 3 Initialized

8. Receiver 4 Initialize

Digit 1

Digit 2

Digit 3

Digit 4 & 5