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Warning: Installer Please Read Carefully

3G Alarm Communicator Installation Manual

4

WARNING: I

NSTALLER

 P

LEASE

 R

EAD

 C

AREFULLY

Note to Installers

The Warnings on this page contain vital information. As the only individual in
contact with system users, it is the installer’s responsibility to bring each item in
this Warning to the attention of all users of this system.

System Failures

This system has been carefully designed to be as effective as possible. There are
circumstances, however, involving fire, burglary, or other types of emergencies
where it may not provide protection. Any alarm system of any type may be com-
promised deliberately or may fail to operate as expected for a variety of reasons.
Some, but not all, of the reasons may be:

Access by Intruders

Intruders may enter through an unprotected access point, circumvent a sensing
device, evade detection by moving through an area of insufficient coverage, dis-
connect a warning device, or interfere with or prevent the proper operation of the
system.

Component Failure

Although every effort has been made to make this system as reliable as possible,
the system may fail to function as intended due to the failure of a component.
Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could include
metal objects placed on or near the radio path or deliberate jamming or other
inadvertent radio signal interference.

Criminal Knowledge

This system contains security features which were known to be effective at the
time of manufacture. It is possible for persons with criminal intent to develop
techniques which reduce the effectiveness of these features. It is important that
your security system be reviewed periodically to ensure that its features remain
effective and that it is updated or replaced if it is found that it does not provide the
protection expected.

Failure of Replaceable Batteries

This system’s wireless transmitters have been designed to provide several years
of battery life under normal conditions. The expected battery life is a function of
the device environment, usage, and type. Ambient conditions such as high
humidity, high or low temperatures, or large temperature fluctuations may reduce
the expected battery life. While each transmitting device has a low battery moni-
tor which identifies when the batteries need to be replaced, this monitor may fail
to operate as expected. Regular testing and maintenance will keep the system in
good operating condition.

Inadequate Installation

A security system must be installed properly in order to provide adequate protec-
tion. Every installation should be evaluated by a security professional to ensure
that all access points and areas are covered. Locks and latches on windows and
doors must be secure and operate as intended. Windows, doors, walls, ceilings
and other building materials must be of sufficient strength and construction to
provide the level of protection expected. A reevaluation must be done during and
after any construction activity. An evaluation by the fire and/or police department
is highly recommended if this service is available.

Inadequate Testing

Most problems that would prevent an alarm system from operating as intended
can be found by regular testing and maintenance. The complete system should be
tested weekly and immediately after a break-in, an attempted break-in, a fire, a
storm, an earthquake, an accident, or any kind of construction activity inside or
outside the premises. The testing should include all sensing devices, keypads,
consoles, alarm indicating devices, and any other operational devices that are part
of the system.

Insufficient Time

There may be circumstances when the system will operate as intended, yet the
occupants will not be protected from an emergency due to their inability to
respond to the warnings in a timely manner. If the system is remotely monitored,
the response may not occur in time to protect the occupants or their belongings.

Motion Detectors

Motion detectors can only detect motion within the designated areas as shown in
their respective installation instructions. They cannot discriminate between
intruders and intended occupants. Motion detectors do not provide volumetric
area protection. They have multiple beams of detection and motion can only be
detected in unobstructed areas covered by these beams. They cannot detect
motion which occurs behind walls, ceilings, floor, closed doors, glass partitions,
glass doors or windows. Any type of tampering whether intentional or uninten-
tional such as masking, painting, or spraying of any material on the lenses, mir-
rors, windows or any other part of the detection system will impair its proper
operation.
Passive infrared motion detectors operate by sensing changes in temperature.
However their effectiveness can be reduced when the ambient temperature rises
near or above body temperature or if there are intentional or unintentional sources
of heat in or near the detection area. Some of these heat sources could be heaters,
radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.

Power Failure

Control units, intrusion detectors, smoke detectors and many other security
devices require an adequate power supply for proper operation. If a device oper-
ates from batteries, it is possible for the batteries to fail. Even if the batteries have
not failed, they must be charged, in good condition and installed correctly. If a
device operates only by AC power, any interruption, however brief, will render
that device inoperative while it does not have power. Power interruptions of any
length are often accompanied by voltage fluctuations which may damage elec-
tronic equipment such as a security system. After a power interruption has
occurred, immediately conduct a complete system test to ensure that the system
operates as intended.

Security and Insurance

Regardless of its capabilities, an alarm system is not a substitute for property or
life insurance. An alarm system also is not a substitute for property owners, rent-
ers, or other occupants to act prudently to prevent or minimize the harmful effects
of an emergency situation.

Smoke Detectors

Smoke detectors that are a part of this system may not properly alert occupants of
a fire for a number of reasons, some of which follow. The smoke detectors may
have been improperly installed or positioned. Smoke may not be able to reach the
smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the
other side of closed doors. Smoke detectors may not detect smoke from fires on
another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning.
Smoke detectors cannot sense all types of fires equally well. Smoke detectors
may not provide timely warning of fires caused by carelessness or safety hazards
such as smoking in bed, violent explosions, escaping gas, improper storage of
flammable materials, overloaded electrical circuits, children playing with
matches, or arson.
Even if the smoke detector operates as intended, there may be circumstances
when there is insufficient warning to allow all occupants to escape in time to
avoid injury or death.

Telephone Lines

If telephone lines are used to transmit alarms, they may be out of service or busy
for certain periods of time. Also an intruder may cut the telephone line or defeat
its operation by more sophisticated means which may be difficult to detect.

Warning Devices 

Warning devices such as sirens, bells, horns, or strobes may not warn people or
waken someone sleeping if there is an intervening wall or door. If warning
devices are located on a different level of the residence or premise, then it is less
likely that the occupants will be alerted or awakened. Audible warning devices
may be interfered with by other noise sources such as stereos, radios, televisions,
air conditioners, other appliances, or passing traffic. Audible warning devices,
however loud, may not be heard by a hearing-impaired person.

Summary of Contents for 3G2075

Page 1: ...LARM COMMUNICATOR Warning This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer Installation Manual...

Page 2: ......

Page 3: ...s Sections Ethernet Cellular Programming Options 11 System Options 11 Programming Options 13 Communications Reporting Codes 16 Ethernet Receiver 1 Options 18 Ethernet Receiver 2 Options 18 Ethernet Op...

Page 4: ...response may not occur in time to protect the occupants or their belongings Motion Detectors Motion detectors can only detect motion within the designated areas as shown in their respective installati...

Page 5: ...and return to normal entry NOTE Authorized access to Connect24 3G2075 TL2753G is required to modify any Ethernet Cellular Programming Section Spe cific panel Sections must be configured for proper op...

Page 6: ...ULC INSTALLATION REQUIREMENTS For ULC Residential fire and burglary applications the 3G2075 TL2753G can be used as primary communication channel via either Cellular or Ethernet as applicable or as a b...

Page 7: ...ber Installer ID Number and an Installer Password Perform the following pre installation 1 Retrieve the installer account and password from the Aurora Technical Services ATS group 2 Call VRU number 1...

Page 8: ...des shall be observed and respected during installation INSTALLING CAT 5 CABLE TL2753G ONLY A Category 5 CAT 5 ethernet cable must be run from a source with Ethernet Internet connectivity to the Commu...

Page 9: ...g on to the next number cycling through each of the 4 numbers for a total of 5 times each If all 4 numbers fail the 5 attempts an FTC trouble is displayed on the keypad 4 Panel Sections 301 302 303 an...

Page 10: ...e location is BAD move the SCW9055 SCW9057 to various suitable locations until 3 or more bars are obtained NOTE The communicator is capable of indicating signal strength even without an active SIM but...

Page 11: ...heartbeats to Ethernet Receiver 1 or Cel lular Receiver 1 to test the communications path Use this Section to set the interval time in seconds when heartbeats will be sent to the receivers Valid rang...

Page 12: ...be sent to the programmed receivers based on the settings of the periodic test transmission reporting codes 8 Cellular Low Signal Trouble Default OFF This option masks the Low Signal trouble from the...

Page 13: ...0000 FFFF 013 DLS Outgoing Port Default 0BFA 3066 The DLS Outgoing Port is used for outgoing session to DLS IV after an SMS request has been sent to the Communicator Use this Sec tion to set the value...

Page 14: ...e Time BWST Brazil Western Standard Time PST Philippine Standard Time SLT San Luis Time PIT Pratas Islands PYT Paraguay Time PIT Parcel Island Time JFST Juan Fernandez Island Standard Time MYT Malaysi...

Page 15: ...ca Standard Time PONT Phonpei Standard Time IST Israel Standard Time MAGT Magadan Island Time 3D 3 MSK Moscow Standard Time 5F 11 5 NFT Norfolk Island Time EAT Eastern Africa Time 61 12 NZST New Zeala...

Page 16: ...ent will occur when communications with the panel have been lost for more than 60 seconds 024 Panel Absent Trouble Restore Default FF Program 00 to disable this event or FF to enable This event will o...

Page 17: ...r details on settings NOTE The time interval in minutes between periodic tests is programmed in Section 125 Ethernet and Section 225 Cellular 030 FTC Restore Default FF Program 00 to disable this even...

Page 18: ...ver To configure the device to operate using this Common Receiver Mode functionality program Ethernet Receiver 1 and Cellular Receiver 1 IP address and port number with identical values NOTE When oper...

Page 19: ...lation is located behind a firewall and must be assigned a particular port number as determined by your network administrator Valid range 0000 FFFF NOTE Do not program Ethernet Receiver 1 and Ethernet...

Page 20: ...s all 0 or F will cause a Module Configuration Trouble yellow LED 12 flashes 212 Cellular Receiver 2 DNIS Default 000000 The DNIS is used in addition to the Account Code to identify the Communicator m...

Page 21: ...f minutes See Sec tions 026 029 NOTE Minimum value is 000005 minutes Programming an interval that is less than 5 minutes will disable test transmission 226 Cellular Trouble Delay Default 00 This optio...

Page 22: ...n 008 or assigned by DHCP 990 Boot Loader Version This Section will display the current Boot Loader version of the Communicator 991 Firmware Version This Section will display the current firmware vers...

Page 23: ...ss This Section will display the unique12 digit hexadecimal number assigned as the Media Access Control MAC address of the device SYSTEM RESET DEFAULTS 999 Software Default Default 99 The Software def...

Page 24: ...cate the signal levels with digit 1 and 2 a network status with digit 3 and the trouble status with digit 4 and 5 as indicated in table above For example status code 11000F would display following sta...

Page 25: ...t 06 Ethernet Trouble Check with your ISP to confirm Internet service is active in your area Ensure your Ethernet cable is securely inserted into the RJ45 jack of the Communicator and the Hub Router S...

Page 26: ...evel dBm Signal Level Status Action Required No Signal 0 0 0 108 8 bad Check all antenna connections Confirm 3G service is active in area Relocate Panel 1 Bar 1 4 0 2 108 103 weak Relocate Panel if si...

Page 27: ...range 0000 FFFF ____ ____ ____ ____ 011 Installer Code Default CAFE Valid range 0000 FFFF ____ ____ ____ ____ 012 DLS Incoming Port Default 0BF6 3062 Valid range 0000 FFFF ____ ____ ____ ____ 013 DLS...

Page 28: ...Valid range 000000 999999 minutes ____ ____ ____ ____ ____ ____ CELLULAR RECEIVER 1 OPTIONS 201 Cellular Receiver 1 Account Code Default 0000000000 Valid range 0000000001 FFFFFFFFFE ____ ____ ____ ___...

Page 29: ...____ ____ ____ ____ ____ 989 DNS 2 IP Address ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ 991 Firmware Version ____ ____ ____ ____ ____ ____ ____ ____ 992 Ethernet IP Address ____ ___...

Page 30: ...d materials any upgrades and this EULA and provided the recipient agrees to the terms of this EULA If the SOFT WARE PRODUCT is an upgrade any transfer must also include all prior versions of the SOFTW...

Page 31: ...ed or repaired in such a manner as to adversely affect performance or prevent adequate inspection or testing to verify any warranty claim Access cards or tags returned for replacement under warranty w...

Page 32: ...ada technical specifications were met Certification Number IC 160A 3G255SM This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following tow conditions...

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