DRAKE DNP100 Instruction Manual Download

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THE DNP100 DRAKE NETWORK PLAYER

TROUBLESHOOTING

Although all DNP100 units are pre-confi gured in production, occasionally a unit’s settings may differ
due to random individual Quality Control screening procedures. If, after boot-up, no video appears,
please check the following:

1) The monitor being used is capable of 1080p?

YES: Proceed to Question 2.

NO:

Change the SET VIDEO OUTPUT to the appropriate corresponding resolution (see

Chapter 6,

Recommended Settings on Page 33

). If this change does not correct the issue, proceed to Ques-

tion

2) The green LCD STATUS WINDOW on the front of the DNP100 is ON (receiving power, is lighted up, and

showing characters)?

YES: Proceed to Question 3.

NO:

Check the power connection to the DNP100. Also, check the switch on any power strip that the

DNP100 may be plugged into If the unit is receiving power, but the issue still persists, proceed to

Question

3) Reboot the unit by disconnecting and reapplying the power connector. This will set the unit back to the default

startup (please be patient for the unit to reboot as powering up takes the DNP100 almost 2 minutes to com-

plete). Connect a USB keyboard and press its

key to pull up the MAIN MENU. Use the arrow keys to high

light FILE BROWSER, then press the ENTER. Browse the VIDEOS folder with the arrow keys and then press

ENTER to select the desired VIDEO

le to begin playback.

If the green LCD STATUS WINDOW is ON, but there is no video, please check all the video cables and

make sure that they are connected properly to the correct input on the TV. If all cables are properly con-

nected, unplug the power cable for 15 seconds and then reconnect it. If there is still no video, please con-

tact DRAKE technical support at 937-746-6990 for further assistance.

I cannot communicate over the network.

1) Verify that the Ethernet NETWORK CABLE is securely connected at both ends.

2) Verify that the yellow and green LED’s, located at the ETHERNET PORT on the DNP100, are lighted (this

indicates the presence of a data signal).

3) Connect a USB keyboard and press the F1 key to bring up the MAIN MENU. Use the arrow keys to: highlight

PLAYER SETUP, then press ENTER; highlight NETWORK SETTINGS, then press ENTER; highlight WIRED

CONNECTION, then press ENTER. Verify that USE DHCP has an “X” in the box beside it and then highlight

SAVE CHANGES and press ENTER. Return to the MAIN MENU by pressing the F1 key three times. High-

light INFORMATION and press ENTER. Record the IP ADDRESS listed for the DNP100. Verify this IP AD-

DRESS is within the Sub-Net range required on your network. If you are still unable to communicate with the

DNP100 over your network, Proceed to Step 4.

4) The computer

rewall may be blocking the needed ports. Try to communicate with the

rewall temporarily dis-

abled. If you are still unable to communicate with the DNP100, please contact DRAKE technical support at

937-746-6990 for further assistance.

The video coming through my HDMI Cable is there, but it is exceedingly green in color.

If you have both a VGA cable connected to a monitor and an HDMI cable connected to a monitor, the DNP100

may become confused and initiate the video in the wrong color-space mode. Disconnect the VGA cable and re-

boot the DNP100 by unplugging and then replugging the power supply. This should allow the DNP100 to boot up

in the correct mode. If the HDMI monitor was disconnected or turned off for a long period of time, the DNP100

may need to be rebooted to renegotiate EDID information from the display.

When I LOAD a PLAYLIST to the DNP100 I get an error message that says the LOAD has failed.

Make sure there are no spaces (“ “) in the

le names of the video or image

les that you are trying to upload to

the DNP100. The DNP100 utilizes a Linux-based

rmware and an error message will be generated due to Linux-

based systems not recognizing spaces “ “ in

le names.

Summary of Contents for DNP100

Page 1: ...L Drake Holdings LLC P N 651233300 Printed in U S A _________ As of the FIRMWARE VERSION installed on this DNP100 is D R A K E N E T W O R K P L AY E R DNP100 Stand alone or Network controlled HD Video Media Player I N S T R U C T I O N M A N U A L V007 12172013 1002584 ...

Page 2: ...TIONS GETTING STARTED Chapter 2 DRAKE DNP SERIES DIGITAL SIGNAGE MANAGER SOFTWARE DSM DSM Main Window PLAYERS Tab Chapter 3 ADDING CONTENT VIDEOS Tab IMAGES Tab MUSIC MP3 Tab Chapter 4 CUSTOM AUTHORING IN DSM CHANNELS Tab PLAYLISTS Tab LAYOUTS Tab SCHEDULES Tab Chapter 5 LOADING PLAYLIST AND LAYOUT LOAD PLAY PUBLISH TO USB DRIVE PUBLISH TO SD CARD Chapter 6 RECOMMENDED SETTINGS DSM MONITOR AND VID...

Page 3: ...wer or other sources refer to the operating instructions 12 Grounding or Polarization This product may be equipped with a polarized alternating current line plug a plug having one blade wider than the other This plug will fit into the power outlet only one way This is a safety feature If you are unable to insert the plug fully into the outlet try reversing the plug If the plug should still fail to...

Page 4: ...ll outlet and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged b If liquid has been spilled or objects have fallen into the product c If the product has been exposed to rain or water d If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operat...

Page 5: ...e of a PC but at a fraction of the cost The advanced graphics capabilities of this network media player are on par with the processing specifications of a BluRay player but with far greater reliability due to the DNP100 s solid state architecture it has no moving parts PACKAGE CONTENTS DNP100 Drake Network Player Universal 12 VDC Power Supply DNP100 Instruction Manual DNP100 Quick Start Guide for ...

Page 6: ...ESOLUTION of 480i is standard and available by COM POSITE VIDEO OUTPUT at all times D RCA CABLE Use a single RCA CABLE connected between the COMPOSITE VIDEO OUTPUT on the DNP100 to a COMPOSITE VIDEO INPUT on the display device Typical ly this RCA CABLE is used in conjunction with a RCA CABLE PAIR below to also deliver AUDIO E RCA CABLE PAIR Use a RCA CABLE PAIR for outputting audio through the L R...

Page 7: ...nd of the Crossover Cable to the Ethernet Port on your PC 3 Connect the included HDMI cable or VGA Cable or RCA Jack Cables to your TV Monitor for viewing 4 Connect the included power supply to the DNP100 5 Plug the DNP100 s Power Supply in to a 120 VAC rated electrical wall power outlet NOTE This is how you will turn the DNP100 ON and OFF by connecting it to disconnect ing it from a power source ...

Page 8: ...ANGES bar at the bottom of the screen and press ENTER Congratulations your DHCP setting is now saved 12 Press the MENU Button on the DNP100 s Accessory Remote Control or the F1 key on the USB Keyboard to exit the NETWORK SETTINGS Screen Continue pressing the MENU Button on the Remote Control or the F1 key on the Keyboard until all MENU screens have been exited including the original MAIN MENU Scre...

Page 9: ...HANNELS PLAYLISTS LAYOUTS MUSIC Mp3s and SCHEDULES PLAYERS Tab Network Inventory List The PLAYERS Tab represents an intuitive information and control interface for your DNP100 Once launched the first part to review of DSM s PLAY ERS Tab is the DNP100 NETWORK INVENTORY LIST This pane will list all DNP100 s that you have ever had connected through your local network and recognized by DSM unless you ...

Page 10: ...isible at the top of the CONTROL INFORMA TION MONITOR pane regardless of the inner pane tab selected to ensure you are always sending commands to the correct DNP100 PLAYER CONTROL TAB PLAYER CONTROL is where you will actually push new content files PLAYLISTS LAYOUTS and SET TINGS to the DNP100 from DSM Two dropdown lists allow you to choose your PLAYLIST and LAYOUT PLAYLIST TO LOAD LAYOUT TO LOAD ...

Page 11: ...ded content that make up or are contained within the PLAYLIST or LAYOUT The PUBLISH Button is one of three ways to LOAD content to the DNP100 as well as for saving copies of your PLAYLIST and LAYOUT for backup Information on using the PUBLISH Button to LOAD PLAYLIST and LAYOUT to a USB Drive or SD Card please see Chapter 5 Loading Playlist and Layout PUBLISH TO A FOLDER To save your selected PLAYL...

Page 12: ...e on the SD Card PLAYER SCHEDULE TAB PLAYER SCHEDULE is much like the CONTROL TAB but is specific to PLAY LIST and LAYOUT SCHEDULING It will allow you to select a predefined custom SCHEDULE of your own mak ing from a dropdown list The SCHED ULE will already have predetermined start and end times as well as prede termined PLAYLIST and LAYOUT alrea dy selected Simply select your named SCHEDULE and c...

Page 13: ... you with a warning prompt when this occurs as you are ADDING a file however to ensure fluid oper ation when ADDING files rename any files before ADDING to DSM to avoid this situation 3 Be sure that the type of file that you are ADDING is recognized and supported MEDIA TYPE FILE TYPE SUPPORTED Video MPEG2 MPEG4 2 MPEG4 10 H 264 WMV9 VC 1 Image Graphic JPEG GIF PNG Image Graphic Recommended Resolut...

Page 14: ...files on your PC laptop 2 Single click on the VIDEO file s that you wish to ADD you may ADD multiple VIDEO files at the same time by holding down the Ctrl key on your keyboard and then single clicking each VIDEO file that you wish to ADD 3 Click the OPEN Button on the pop up window The VIDEO file s will commence being ADDED to the VIDEO FILE List on the VIDEOS Tab in DSM Once the VIDEO file has be...

Page 15: ...rive to another LOCATION on the hard drive after you have already added it to the VIDEO FILE List in the VIDEOS Tab in DSM will cause an error the next time you LOAD PLAY a PLAYLIST contain ing that specific VIDEO file As the PATHWAY to the VIDEO file is now incorrect you will need to DELETE the VIDEO file and then ADD the file again thus creating a new PATHWAY DELETE A VIDEO FILE FROM THE VIDEO F...

Page 16: ...he IMAGE file will auto populate as the low est entry in the IMAGE FILE List NOTE Just as the IMAGES Tab window functions in the same way as the VIDEOS Tab so will the issue with receiving an error message the next time you try to LOAD PLAY a PLAYLIST or LAYOUT after DELETING an IMAGE file from the IMAGE FILE List or moving the IMAGE file s location on your PC laptop See the NOTE in the gray recta...

Page 17: ... create a NEW CHANNEL to pass through an Internet web page to display any non Copyrighted material authorized for redistribution such as news and weather sites Windows Tabs DSM Section Tabs DELETE SELECTED Button NEW CHANNEL Button DELETE ALL Button DELETE Button EDIT Button CHANNELS List CHANNEL Name Type Description CHANNEL Origin The CHANNELS Tab displays a CHANNELS LIST These are CHANNELS crea...

Page 18: ...N and STREAM RTP are fea tures that DRAKE plans to release in the future as upgrades or as a sepa rate model These features are in development but do not have an expected release date yet NOTE The DNP100 does not support Apple Quick Time or Macromedia Flash Player Any website URL with either of these players embedded will not have the embedded portion of their web page launched and therefore will ...

Page 19: ...YLISTS created by you Each PLAYLIST listed here has a COPY EDIT and DELETE Button The EDIT Button will al low you to go back into a PLAYLIST that you have already authored and make changes to it including the name description included files and file sequence The DELETE Button will DELETE the selected PLAYLIST NOTE When DELETING a PLAYLIST from the PLAYLISTS List the original VIDEO files and or CHA...

Page 20: ...J A C B D E F G H J I Ex 2 FILES A J A C E F H J L M ORDER A B C D E F G H I J A B C L E F M H I J Above the PLAYLISTS LIST are several other buttons NEW PLAYLIST DELETE SELECTED DELETE ALL CREATE A NEW PLAYLIST 1 Click the NEW PLAYLIST Button A window labeled NEW PLAYLIST will open for you FILE POOL FILE SEQUENCE 2 Input your NEW PLAYLIST name and description into the appropriate fields 3 Select ...

Page 21: ...ST once it has been created the DURATION setting has no effect B You may also use the Button to highlight all content files located in the FILE POOL area before clicking the Button Doing so will ADD all content files to the SEQUENCE area Likewise using the Button will de select un highlight any highlighted content file 5 REPEAT Step 4 until you have all desired files ADDED to the FILE SEQUENCE are...

Page 22: ... by you or have been IMPORTED by you from another source IMPORTED LAYOUTS must be in the format recognized by DSM and therefore must have been designed by someone using a copy of DSM IMPORT A LAYOUT 1 Click the IMPORT Button A window will open for you to locate your desired LAYOUT files on your PC laptop 2 Single click the zipped LAYOUT folder file that you wish to ADD to DSM 3 Click the OPEN Butt...

Page 23: ...ction as the EXPORT Button but rather then EXPORTING saving the LAYOUT as a zipped folder file EXPORT HTML will EXPORT all of the LAYOUT configuration data and settings as HTML code The DELETE ALL Button will DELETE ALL of the LAYOUTS in the LAYOUT List See NOTE at the top of this page The DESIGNER Button allows you to custom DESIGN a LAYOUT TEMPLATE see Page 24 CREATE A NEW LAYOUT A LAYOUT in DSM...

Page 24: ...ed by a new window labeled LAYOUT ZONE ASSIGNMENT In this window you will ASSIGN a MEDIA TYPE to each ZONE that is in your LAYOUT Each ZONE is labeled with a number for reference The number 1 is always the VIDEO ZONE and this number cannot be changed 3 From the dropdown lists next to each ZONE number select a MEDIA TYPE for that ZONE Then click the NEXT Button The LAYOUT ZONE ASSIGNMENT Window wil...

Page 25: ...ANCEL HELP will launch DSM s Internal HELP Menu where you can look up specific questions regarding DSM s operation and functions Additionally HELP can be accessed as one of the WINDOWS Tabs on the DSM MAIN Window EDIT ZONE TYPES will launch the LAYOUT ZONE ASSIGNMENT Window BASE PROPERTIES will launch the BASE PROPERTIES Window This window will allow you to modify very precise properties for each ...

Page 26: ...ble as a choice from the SELECT BASE LAYOUT Window To Design a CUSTOM LAYOUT TEMPLATE 1 Click the DESIGNER Button A window labeled BASE LAYOUT DESIGNER will open This window contains all of the tools needed to add as many ZONES to the CUSTOM LAYOUT TEMPLATE as you deem necessary to deliver your media content in the professional man ner that you desire an image of the BASE LAYOUT DESIGNER is locate...

Page 27: ...heir dimensions You may also right click your mouse and select the BRING TO FRONT option to bring a lower LAYER to the very front of the VIEWABLE LAYOUT Area 3 Highlight each ZONE one by one When a ZONE is highlighted select your DEFAULT PANEL TYPE and PANEL TYPE LIST from their dropdown lists located in the ZONE PROPERTIES Area DEFAULT PANEL TYPE sets the DEFAULT ZONE TYPE for that particular ZON...

Page 28: ... selection from the PLAYER SCHEDULE Tab Page 10 on the PLAYERS Tab Windows Tabs DSM Section Tabs DELETE SELECTED Button NEW SCHEDULE Button DELETE ALL Button DELETE Button EDIT Button SCHEDULES List COPY Button SCHEDULE Name Description CREATE A NEW SCHEDULE A SCHEDULE is a fantastic way for you to plan ahead and set the DNP100 to PLAY certain PLAYLISTS and LAYOUTS well in advance of the actual da...

Page 29: ...PLAYER SCHEDULES Tab continued IMAGE NEW SCHEDULE Window 3 Click the ADD SCHEDULED ITEM Button This will launch a window named SCHEDULE This is where you make all of your selections for your NEW SCHEDULE continued on Page 30 29 ...

Page 30: ...D All three ways to LOAD PLAY a PLAYLIST and LAYOUT require the use of the PLAYER CONTROL TAB LOADING a SCHEDULE requires the use of the PLAYER SCHEDULE TAB which is located on the PLAYERS Tab NOTE The LOAD SCHEDULE STOP SCHEDULE and PUBLISH Buttons located within the PLAYER SCHEDULE TAB perform the same functions as the LOAD PLAY STOP and PUB LISH Buttons on the PLAYER CONTROL TAB but are specifi...

Page 31: ...e the USB Drive from your PC laptop and insert it into one of the USB ports on the side of the DNP100 Ensure that the DNP100 is not powered ON when inserting the USB Drive 7 Once the USB Drive is securely inserted power ON the DNP100 by plugging its power ca ble into an electric outlet Allow 2 minutes for the DNP100 to boot up and for the content to play NOTE Playing content on the DNP100 by using...

Page 32: ...ect it by clicking on it until it is highlighted 5 Click OK DSM will then begin publishing the PLAYLIST and LAYOUT to the SD Card A Progress bar is located at the bottom of this window to indicate when the PUBLISH function has successfully completed Do not close this window until the progress bar is completely filled and a small PUBLISH SUCCESSFUL notification window has opened you may then close ...

Page 33: ... MONITOR AND VIDEO OUTPUT On the DSM MAIN Window in the TOOLS Tab select SET VIDEO OUTPUT This opens the SET VIDEO OUTPUT Window For the very best HD Video Picture quality we recommend setting the DNP100 VIDEO OUTPUT to one of the following depending on you TV monitor HDMI_1080i60 HDMI_1080p60 HDMI_1080i59 HDMI_1080p59 In order to have the most accurate representation of LAYOUTS on your PC monitor...

Page 34: ...gh Windows Firewall 2 Click Add Program 3 Browse to C Program Files Drake Digital Drake Digital DNP Series Digital Signage Manager DrakeDigitalSignagemanager exe for DSM Typically found here but may be found in a different location on some PCs 4 Highlight Select DrakeDigitalSignageManager exe 5 Click OK 6 Now add Port Number the number located in DSM MAIN Tab SETUP TCP 6A Click Add Port 6B Set Nam...

Page 35: ... disabling CHECKSUM OFFLOADING on the network card often these errors are corrected Windows7 VISTA Operating System 1 Go to Control Panel Hardware and Sound 2 Click on Device Manager For Windows 7 Device Manager is located under Device and Printers 3 Select the network device under Network adapters and right click and select properties 4 Find the Checksum Offloading or maybe IP4 Checksum Offloadin...

Page 36: ...mat JPEG On media player recommended resolution is 1920x1080 Browser Support HTML BMP TIFF GIF Javascript Bandwidth Broadband DSL Cable T1 bandwidth requirements may vary based on content needs TCP IP Address LAN Any fixed IP address for each player Required Ports for SNMP API Player port is fixed at 161 Source port 161 Player IP Destination Port 161 Network Protocol Support Internet IP TCP UDP IC...

Page 37: ...ABLE is securely connected at both ends 2 Verify that the yellow and green LED s located at the ETHERNET PORT on the DNP100 are lighted this indicates the presence of a data signal 3 Connect a USB keyboard and press the F1 key to bring up the MAIN MENU Use the arrow keys to highlight PLAYER SETUP then press ENTER highlight NETWORK SETTINGS then press ENTER highlight WIRED CONNECTION then press ENT...

Page 38: ...fect on the date of shipment of that product or fails to meet such other specifications as may have been expressly agreed upon in writing between the parties for a period of ninety 90 days from the date of original purchase Notwithstanding the foregoing in some cases the warranty on certain proprietary sub assembly modules manufactured by third party vendors and contained in Seller products third ...

Page 39: ...ust be mark returning the product without its original packaging in good ed with the RMA Number Place the RMA Number near the new condition may cause the incursion of additional fees return address in large bold print approx 2 in height Pack this box within another shipping container or box Mark the shipping box or container with your RMA Number Place the RMA Number near the return address in larg...

Page 40: ...orts 720p 60 720p 60 frames per second 720p 50 720p 50 frames per second 1080i 59 94 1080i 59 94 frames per second 1080i 60 1080i 60 frames per second 1080p 59 94 1080p 59 94 frames per second 1080p 60 1080p 60 frames per second NOTE These seven preset VIDEO OUTPUT RESOLUTIONS cannot be EDITED or modi fied You may set a VIDEO OUTPUT RESOLUTION different than one of these seven by connecting the DR...

Page 41: ...eans of turning the DNP100 On or Off is to unplug it from a power outlet The red power button located on the ARC does not perform any functions The red power but ton on the ARC will not turn the DNP100 On or Off BLUE Buttons ARROW Buttons MENU ENTER TV MODE NUMBER Buttons A2 ...

Page 42: ...content packages Create content packages that group playlists and schedules together Easily add edit or remove playlists and schedules Assign content packages to players Assign descriptive information to the content package Upload video files to be distributed to players Organize and manage uploaded videos Preview images of videos Layout support Layouts provide a way to show text images and RSS fe...

Page 43: ...RAKE HOLDINGS LLC 9900 SPRINGBORO PIKE MIAMISBURG OH 45342 USA SALES 937 746 4556 800 777 8876 FAX 937 806 1510 sales rldrake com SERVICE 937 746 6990 FAX 937 806 1510 servicehelp rldrake com www rldrake com ...

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