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DPS Telecom NetGuardian 216 DCP, User Manual

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DPS Telecom NetGuardian 216 DCP User Manual Download Page 41

37

50-Pin Connector Part Numbers and Lengths 

Male-to-Male Connector Cables

Length 

D-PR-962-10A-05 

5 foot connector cable 

D-PR-962-10A-06 

6 foot connector cable 

D-PR-962-10A-15 

15 foot connector cable 

D-PR-962-10A-20 

20 foot connector cable 

D-PR-962-10A-50 

50 foot connector cable 

D-PR-962-10A-75 

75 foot connector cable 

D-PR-962-10A-100 

100 foot connector cable

D-PR-962-10A-200 

200 foot connector cable

Open-Ended Connector Cables 

Length 

D-PR-957-10A-05 

5 foot connector cable 

D-PR-957-10A-06 

6 foot connector cable 

D-PR-957-10A-15 

15 foot connector cable 

D-PR-957-10A-20 

20 foot connector cable 

D-PR-957-10A-50 

50 foot connector cable 

D-PR-957-10A-75 

75 foot connector cable 

D-PR-957-10A-100 

100 foot connector cable

D-PR-957-10A-200 

200 foot connector cable

 

Table B1

. Available connector cables

FAQ's

11

Here are answers to some common questions from NetGuardian 216 users.

The latest FAQ's can be found on the DPS Telecom support web page:

http://www.dpstele.com/support/dps_clients/tng216.html

If you have a question about the NetGuardian 216, please call us at

(559) 454-1600

or e-mail us at

[email protected]

Q.

I can't hear any sound from my speaker.  What should I try?

A.

First, verify that the speaker bit is enabled in T/NG216-Dialup. Second, rotate the volume control to
maximum.  Third, make sure DCP or dial-up reporting is enabled.

Q.

The NetGuardian 216 never initiates a dial-out to T/Mon.  What should I try?

A.

First, verify your settings.  Is a valid phone number configured?  Check the status of your modem system

alarm points 30 and 31 on Display 1.  Confirm the point that is in alarm has been configured to dial (select
Yes from the drop-down menu under the Dial column).  Lastly, are you able to dial into the unit from T/Mon?

If the NetGuardian still does not initiate a dial-out to T/Mon, then test the phone line by using a regular phone
and dial the primary number as configured in T/NG216-Dialup.

Q.

The T/Mon is unable to dial the NetGuardian.  What should I try?

A.

First, check the 

CD LED

for carrier detection.  The 

Carrier LED

will show SOLID GREEN if the carrier is

detected.  Second, check the ring count on the NetGuardian.

Summary of Contents for NetGuardian 216 DCP

Page 1: ...USER MANUAL NetGuardian 216 DCP Dialup February 4 2005 Visit our website at www dpstelecom com for the latest PDF manual and FAQs D OC UM052 04100 Firmware 1 0B...

Page 2: ...com except as required by United States copyright laws The material in this manual is for information purposes and is subject to change without notice DPS Telecom shall not be liable for errors contai...

Page 3: ...ions 12 Front and Back Panel LEDs 4 8 13 Audible Notification and Ack Button 4 9 14 Configuration 5 15 T NG216 Dialup 5 1 15 Installing T NG216 Dialup 5 1 1 15 Starting a T NG216 Dialup Session 5 2 16...

Page 4: ...4 32 Analyze Mode 7 32 T MonXM Configuration 8 33 Updating Firmware 9 33 Updating Firmware with T NG216 9 1 33 LED Display 9 2 34 Reference Information 10 35 NetGuardian 216 Alarm Mapping 10 1 35 NetG...

Page 5: ...larm inputs Control 2 contact closure outputs Operate on site equipment remotely via LAN Report alarms to T MonXM Alarm Management System Primary Phone Line Secondary Phone Line Network DCP DCP f DCP...

Page 6: ...unts in any 19 or 23 rack and occupies only rack unit of space The standard NetGuardian 216 has rear panel connectors for alarms dial up connections relay outputs and analog inputs Configuration setti...

Page 7: ...8 Ear Screws and Four Lock Washers Two Rack Screws Two Alternate Rack Screws Four with hinged panel Four with hinged panel Two Amp GMT Fuses Pads Power Screw Lug Barrier Plug One 4 Pin Barrier Two fo...

Page 8: ...t jack 1 4 pin communication connector for analog alarms 1 DB9 craft configuration port front panel 1 DB9 modem POTS port back panel Protocols DCP DCPf DCPx DCP1 TRIP Discrete Inputs 16 reversible Ana...

Page 9: ...uardian 216 can be flush or rear mounted The NetGuardian 216 can be mounted in a 19 rack or a 23 rack by using the provided rack ear for each size Two rack ear locations are provided the unit can be m...

Page 10: ...uardian s power connections are convenient screw lug barrier plugs To connect the NetGuardian to a power source follow these steps NOTE Do not apply 48V Power to the NetGuardian 216 Dialup until all p...

Page 11: ...oved turn on the supply voltage 8 Connect the black common lead of a voltmeter to the GND terminal and the red lead to the 48V terminal The voltmeter should read between 43 and 53 VDC If the reading i...

Page 12: ...er or network The NetGuardian has a default IP address of 192 168 1 100 and a default subnet mask of 255 255 0 0 Configuring the NetGuardian to be in the same subnet as your computer or network can be...

Page 13: ...s and subnet mask back to their original settings Once the IP address and subnet mask of your computer coincide with the NetGuardian s you can configure the NetGuardian via T NG216 Dialup After you ha...

Page 14: ...ur when the fuse is blown 4 7 1 Discrete Alarms Contact to Ground Batt AL 1A AL 1B Dry Contact Batt AL 1B AL 1A NetGuardian case NetGuardian case Note Make sure that grounds have a common reference us...

Page 15: ...ion 5 8 Editor Alarms Tab for more information Connect discrete alarms to the 50 pin connector on the back panel See Figure 4 12 for alarm and analog pinout information Note Make sure that grounds hav...

Page 16: ...the NetGuardian 216 circuit board You can change the settings for analog alarm inputs by resetting the jumpers on the NetGuardian 216 s circuit board To open the unit and expose the circuit board rem...

Page 17: ...y use only N O J10 Factory use only N O J5 Factory use only N O J3 Factory use only N O Factory Default Front and Back Panel LEDs 4 8 The front and rear panel LEDs display alarm and communication stat...

Page 18: ...e Device Tab see section 5 5 Editor Device Tab Note The speaker follows DCP reporting when the DCP channel is enabled and follows dial up reporting when DCP is disabled The speaker is off when both ch...

Page 19: ...chines if the display is set for 256 colors Recommended Resolution 1024 x 768 5 1 1 Installing T NG216 Dialup The T NG216 Dialup software is on the CD ROM included with your NetGuardian 216 The CD ROM...

Page 20: ...ault If needed select the COM port of your PC or connect via TCP IP in the Settings menu You can select a connection type only when T NG216 Dialup is not in Analyze or Firmware Load Mode see section 5...

Page 21: ...ect COM Port see Figure 5 3 4 In Communication Mode select Craft Port see Figure 5 4 5 Enter your COM Port Number Fig 5 4 Change your COM Port 6 Press Set 7 Proceed with configuration 5 2 2 Connecting...

Page 22: ...network using only a TCP connection T NG216 Dialup Help 5 3 Comprehensive help is always available while using T NG216 Dialup To view the on screen help files select T Config Help from the Help menu s...

Page 23: ...16 Subnet Mask A road sign to the NetGuardian 216 telling it whether your packets should stay on your local network or be forwarded somewhere else on a wide area network Default Gateway An important p...

Page 24: ...r your user defined password to read from and write to the NetGuardian 216 Speaker Enabled Enables audible notification of alarms when box is checked Speaker is enabled by default Note The speaker fol...

Page 25: ...CP1 DCPf DCPx Network Fig 5 13 Typical setup Normal mode In Normal Mode the NetGuardian will dial T Mon anytime a reportable alarm occurs The call delay timer is used if the initial call attempt does...

Page 26: ...lup mode in the Channel tab Use the following steps to configure your Dialup channel 1 Enter the Site ID for this NetGuardian 216 Dialup unit The Site ID must match the site number configured in T Mon...

Page 27: ...e following steps 1 In the Editor Mode click on the Relays tab 2 Type the descriptions of your relays in the Description box see Figure 5 15 3 In the Dial column select Yes or No to specify which rela...

Page 28: ...m occurs Note The NetGuardian 216 will dial in Backup Mode only if the DCP communication link with T Mon is failed Editor System Alarms 5 9 Enter descriptions for each alarm in the Editor Mode System...

Page 29: ...m port to 1200 baud using T NG216 Dialup 1 31 Modem Reporting Error The NetGuardian was unable to establish a dial up connection Check phone line and relax timer values in T NG216 Dialup 1 32 LAN TX P...

Page 30: ...er and minor under returns an alarm clear condition Voltage Ascending Descending 0 8 9 MjO MjU 43 1 2 7 MnO MnU 45 3 6 MnU MjO 58 MjU MjO 60 4 5 Time Point Ascending Descending 1 MnO A MnU A 2 MnO C M...

Page 31: ...value 6 In the Reference 1 Units box enter an abbreviation for the actual units e g RH for relative humidity F for Fahrenheit etc 7 Set Reference 2 VDC to the maximum output in volts DC of the analog...

Page 32: ...OT take effect until you click the Write button in the toolbar and reboot the unit The Write button will save all changes you have made in the Editor Mode to the NetGuardian 216 and will erase any pre...

Page 33: ...Turn up and Test Mode window has four tabs Alarm Analog Relays and Date Time When you open the Turn up and Test Mode window T NG216 Dialup automatically selects the Alarm tab and displays the Alarm Gr...

Page 34: ...d in the Log screen which displays the alarm point that was triggered and the date and time of the alarm event If the PC Change of State Beep box is checked T NG216 Dialup will alert you with a beep s...

Page 35: ...Analog Alarms tab see section 5 10 Editor Analog Alarms Tab for more information Fig 6 4 Monitor Analog Values When an alarm is triggered a red box will appear under the appropriate alarm type column...

Page 36: ...real time clock follow these steps 1 Choose the Date Time tab 2 Click Sync With Local PC to synchronize the NetGuardian 216 time with your PC date and time settings 3 To manually update NetGuardian 21...

Page 37: ...firmware using the T NG216 Dialup software included with the NetGuardian 216 however some users may prefer to use two other DPS Telecom utility programs ComloaderW for Windows or DPSLoad for MS DOS On...

Page 38: ...LED Display 9 2 During firmware loading the LEDs on the front panel will provide continuous feedback of the firmware loading process While the firmware load is in progress the LEDs will display the fo...

Page 39: ...op 1 32 Disp 1 Undefined 1 33 64 Analog 1 MjO 2 1 Analog 1 MnO 2 2 Analog 1 MnU 2 3 Analog 1 MjU 2 4 Undefined 2 5 8 Disp 2 Analog 1 Value 2 9 64 Analog 2 MjO 3 1 Analog 2 MnO 3 2 Analog 2 MnU 3 3 Ana...

Page 40: ...0 3 AM1 GND AM2 GND AM3 GND AM4 GND AM5 GND AM6 GND AM7 GND AM8 GND AM9 GND AM10 GND AM11 GND AM12 GND AM13 GND AM14 GND AM15 GND AM16 GND CT1NC CT1NO CT1CO CT2CO CT2NC CT2NO FACO FANO ANA1 ANA1 ANA2...

Page 41: ...e com support dps_clients tng216 html If you have a question about the NetGuardian 216 please call us at 559 454 1600 or e mail us at support dpstele com Q I can t hear any sound from my speaker What...

Page 42: ...ur questions If you do not have all of the information when you call our Technical Support representatives can assist you in gathering it Please write the information down for easy access 3 Have acces...

Page 43: ...lightning unless and to the extent that the product specification provides for resistance to a defined disaster e damage caused by unauthorized attachments or modifications f damage during shipment f...

Page 44: ...www dpstelecom com 4955 E Yale Fresno CA 93727 559 454 1600 800 622 3314 559 454 1688 fax We protect your network like your business depends on it TM...

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