Domino Ax Series User Documentation Download Page 139

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OPERATION

EPT019297 Issue 1 November 2016

4-65

Alerts

Alerts are displayed on the Status tab at the top of the QuickStep interface. When multiple alerts
occur only the highest alert will be displayed. If multiple alerts occur, the full list of alerts can be
viewed by selecting the status tab.

Common alert ID codes, their causes and remedies are listed on

page 4-66

To clear an alert, or view information about how to solve the alert:

(1) Select the

Status

tab.

(2) The icons illustrated below will become available to select.

End of procedure.

Icon

Explanation

Select the

Details

icon to display the following information:

• Date and time the alert occurred.

• Alert ID number.

• Alert level.

• Detailed information about the alert.

• A solve icon which can be pressed to display

recommendations for fixing the problem.

• A QR code which can be scanned by a mobile phone or

tablet device to show a video or further details about how to
solve the alert.

• A clear button to acknowledge and clear the alert.

Select this icon to acknowledge and clear the alert. If this icon is
greyed out then an action must be performed before the alert can
be cleared.

Summary of Contents for Ax Series

Page 1: ......

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Page 3: ...e used elsewhere in the user documentation to convey special warnings or requirements It is therefore essential that users are also familiar with these symbols and act accordingly All rights reserved No part of this publication may be reproduced stored on a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior permis...

Page 4: ...va Java technology is not fault tolerant and is not designed manufactured or intended for use or resale as online control equipment in hazardous environments requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation or communication systems air traffic control direct life support machines or weapons systems in which the failure of Java technology could lead...

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Page 6: ...S Directive 2014 53 EU RED Directive EN 300 330 2 V1 6 1 Electromagnetic compatibility and Radio spectrum Matters ERM Short Range Devices SRD Radio equipment in the frequency range 9 kHz to 25 MHz and inductive loop systems in the frequency range 9 kHz to 30 MHz Part 2 Harmonized EN covering the essential requirements of article 3 2 of the R TTE Directive EN 61000 6 2 2005 Electromagnetic compatib...

Page 7: ...EPT019297 Issue 1 November 2016 7 ...

Page 8: ...he instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Any changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment European EMC Stat...

Page 9: ...EPT019297 Issue 1 November 2016 9 CONTENTS PART 1 HEALTH AND SAFETY PART 2 SYSTEM DESCRIPTION PART 3 INSTALLATION PART 4 OPERATION PART 5 MAINTENANCE ...

Page 10: ... 10 EPT019297 Issue 1 November 2016 AMENDMENT RECORD Amendment Date All parts at Issue 1 November 2016 ...

Page 11: ...1 PART 1 HEALTH AND SAFETY CONTENTS Page WARNINGS CAUTIONS AND NOTES 1 3 Symbols 1 3 INKS AND FLUIDS INFORMATION 1 4 Basic Requirements 1 4 Storage 1 4 Fire Risk 1 5 Spillages and Disposal 1 5 ELECTRO STATIC DISCHARGE 1 6 OPERATION 1 6 ...

Page 12: ...HEALTH AND SAFETY 1 2 EPT019297 Issue 1 November 2016 THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 13: ...ighlight specific warnings and cautions used in the procedure below the symbols Eye protection must be worn Protective clothing must be worn Use adequate protective gloves Consult the relevant Safety Data Sheet SDS Disconnect power before carrying out maintenance or repair Connect an earth terminal from the product to an appropriate ground source Only trained personnel should carry out this proced...

Page 14: ...inking or smoking or any personal habits or actions which may transfer ink to the mouth must be avoided Contact with the eyes must be avoided Suitable eye protection must always be worn whenever there is any risk of splashing or misting If ink does get into the eyes first aid treatment is to flood the affected eye for 15 minutes with saline solution or clean water if saline solution is not availab...

Page 15: ...cular hazard the appropriate information is given on the SDS The printers place small electrostatic charges on the ink drops used for printing In most circumstances such as when they arrive at the print surface these electrostatic charges are either conducted away or cannot accumulate However during maintenance print drops may be collected in a container such as a beaker It is essential that this ...

Page 16: ...g an Ohm Meter DVM or other suitable device It is essential that grounding is checked periodically and that if the printer is relocated to a different production line then the new production line is properly grounded Additional static dissipating devices such as static brushes on the line etc are recommended OPERATION For safe operation of the printer follow all instructions given in this user doc...

Page 17: ...nal Printer Configuration Label 2 7 PRINTER SPECIFICATION 2 8 Cabinet 2 8 Ax150i 2 8 Ax350i Ax550i 2 8 External Connections 2 9 Ink System 2 9 Environment 2 10 Print Head 2 11 i Pulse 2 11 i Pulse Duo Ax350i Ax550i only 2 12 User Interface 2 13 TouchPanel Type 3 Ax350i Ax550i Only 2 13 TouchPanel Type 4 Ax350i Ax550i Only 2 13 Printer Control 2 14 Cabinet Buttons 2 14 Cabinet Status Lights 2 15 QM...

Page 18: ...SYSTEM DESCRIPTION 2 2 EPT019297 Issue 1 November 2016 THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 19: ... performance Description The Domino Ax Series is a range of industrial ink jet printers intended for printing fixed and variable data on products on manufacturing production lines Each printer uses a continuous ink jet of either 1 or 2 jets depending on configuration for printing on a user supplied substrate Each printer consists of A print head and flexible conduit connecting it to a cabinet A ca...

Page 20: ...are colour coded yellow for easy identification and user convenience The i Techx system monitors ink and make up consumption to calculate when consumables are due for replacement This is then indicated on both the TouchPanel user interface and on LEDs on the front of the cabinet Note ITM replacement intervals will vary according to use and ink type Contact Domino for details WARNING The printer mu...

Page 21: ...s enables reliable operation and minimal down time To maintain optimum performance the Ax350i only requires the colour coded consumables to be replenished Consumables such as the air and make up filter ink and make up cartridges make up module and ITM are colour coded yellow for easy identification and user convenience The i Techx system monitors ink and make up consumption to calculate when consu...

Page 22: ...ocated on the rear of all Ax Series printers The external configuration label contains the following information The product model name The product serial number The name address and contact details of the manufacturer IP rating of the product IP rating of the electronics compartment Power supply requirements FCC notice Air filter removal instructions Warning information Printer Configuration Labe...

Page 23: ...rrect procedure is not followed ink will spray out of the ITM manifold over the person removing the ITM The label illustrated below is an example of the internal configuration label which is located inside the front door of all Ax Series printers The internal configuration label contains the following information The product model name The product serial number The ink type which the printer is co...

Page 24: ... 70 Weight dry 16kg 35 3lb Control Panel 7 inch TouchPanel and polyester membrane touch buttons Standard Finish Ax350i Standard grade stainless steel Ax550i High grade stainless steel IP Rating IP55 electronics enclosure to IP66 Dimensions Width 430mm 16 9 Depth 381mm 15 0 Height 411mm 16 2 Height with TouchPanel 643mm 25 3 Cabinet Controls Buttons for Power Start Stop Single print and Alerts Weig...

Page 25: ...Port 37 Way D Sub Socket Status Pack P N EPT022072 Beacon Connector 5 Way Socket Alarm Connector 7 Way Socket 1A 30V maximum RS232 Pack P N EPT022073 Serial RS232 Port 8 Way Socket GPIO Pack P N EPT022074 Basic GPIO Port Comms Pack P N EPT022075 Ethernet Port USB Port ITM Type 2 Capacity 1222ml maximum ITM Type 3 for heavy duty ink system Capacity 1118ml maximum Make up Module Capacity 888ml maxim...

Page 26: ...ture Range working 5º to 45ºC 42ºF to 112ºF Temperature Range Storage 20º to 60ºC 4ºF to 140ºF machine dry storage wet dependent upon fluids Humidity 10 90 RH non condensing Electrical Supply 100 240V 50 60Hz nominal 4A single phase Auto ranging 100W Acoustic Noise Level Not more than 70 dBA ...

Page 27: ...43mm 9 57 Operating height with conduit at 90 degrees 320mm 12 6 Weight including 3m conduit 1 8kg 4lbs Printer type conduit length and nozzle size options Printer Type Conduit Length Nozzle Size Ax150i 3m 10ft 60 micron Ax350i Ax550i 3m 10ft 60 or 75 micron Ax350i Ax550i 6m 20ft 60 or 75 micron Recommended distance from print surface 75 micron nozzle 12mm 0 47 60 micron nozzle 8mm 0 31 Working he...

Page 28: ...epth Max 53mm 2 01 Height 255mm 10 Weight 2 8kg including 3m conduit 6 17lbs Printer type conduit length and nozzle size options Printer Type Conduit Length Nozzle Size Ax350i Ax550i 3m 10ft 60 or 75 micron Ax350i Ax550i 6m 20ft 60 or 75 micron Recommended distance from print surface 75 micron nozzle 12mm 0 47 60 micron nozzle 8mm 0 31 Working height relative to cabinet base 3m conduit 1m 6m condu...

Page 29: ...65 Temperature 5 45 C Humidity 10 90 non condensing Power Supply 24Vdc 15W 625mA over non standard DVI Connectivity Non standard DVI cable to rear of printer Data Transfer 2 x USB Type A Standard Finish Nylon plastic Mounting Via angled bracket to cabinet top VESA 75 standard mounting Display 7 inch WVGA full colour touch screen Dimensions Width 245mm 9 6 Height 160mm 6 3 Depth 50mm 2 Weight 0 75K...

Page 30: ...hut the printer down immediately However the flush sequence will not be carried out This will cause ink to dry and block the nozzle and gutter See Start Up and Shut Down on page 4 16 Start Stop Button The start stop button is pressed to start up the printer and enter the Ready state in the Ready state the printer is ready to print If a label is on line it will print on receiving a product detect s...

Page 31: ...inter is shutting down Red Alert The red alert light will illuminate to indicate a red alert A red alert occurs when the printer has a fault which causes printing to stop If a TouchPanel is connected to the printer a description of the alert will be displayed on the TouchPanel s status tab Amber Alert The amber alert light will illuminate to indicate an amber alert An amber alert occurs when the p...

Page 32: ...s ok the light will be off The ink light will illuminate to indicate when the ink level is low and the cartridge requires replacement The ink light will flash on and off to indicate when the ink level is empty and the cartridge requires intimidate replacement Cabinet Status Light Explanation ...

Page 33: ...d In addition there are 3 status lights on the QMM inside the printer cabinet The colour of each light indicates whether the RFID tags on the consumables have been correctly read and identified The QMM status lights are shown below RFID Light Colour Explanation Red The RFID tag has been read and a fault has been detected Information about the fault will be displayed on the QuickStep status tab on ...

Page 34: ...ace as displayed on the TouchPanel is shown below Domino has developed QuickStep to be easy and intuitive to use Training times set up times and coding errors are all reduced with QuickStep The operation of the printer using QuickStep is described in Part 4 OPERATION QuickStep Interface ...

Page 35: ...onnectivity Diagrams 3 13 PC to Networked Printer Settings 3 16 TouchPanel to Networked Printers 3 18 Create a List of Favourite Printers 3 18 Connect to a Different Printer in the Network 3 19 PREPARING THE INK SYSTEM 3 20 ITM Installation 3 21 Ink and Make up Cartridge Installation 3 24 Prime Ink System 3 28 INSTALLATION WIZARD 3 29 PRODUCTION LINE SETUP 3 30 Line Movement 3 30 Internal Encoder ...

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Page 37: ...st be positioned in a location with enough clearance to open the doors and give access to the cabinet s front and rear The cabinet must also be positioned on a level surface and electrically isolated from other equipment except for a normal data interface The printer must be positioned in an area where the temperatures will remain within 5 C and 45 C 42ºF to 112ºF and the relative humidity must re...

Page 38: ...INSTALLATION 3 4 EPT019297 Issue 1 November 2016 Installation Dimensions Ax150i Ax350i Ax550i 400mm 394mm Ax150i Cabinet 373mm 430mm 381mm 411mm Ax350i Ax550i Cabinet ...

Page 39: ... the printer should be mounted on a Domino Cabinet Stand P N EPT024014 with the Stacking Kit P N EPT011760 If a Domino Cabinet Stand is not used then the printer base must be secured using M6 mounting bolts Spacers must be used to ensure the mounting bushes are flush with the mounting surface The Ax350i Ax550i cabinets can be stacked maximum of 3 units high with the Stacking Kit P N EPT011760 to e...

Page 40: ...2016 External Connections Ax150i Ax150i External Connections Left View Ax150i External Connections Rear View Product Detect Shaft Encoder Product Detect Shaft Encoder RS232 Ethernet GPIO Alarm Connector Beacon Connector USB Type A Power Connector ...

Page 41: ... Ax550i Power Connector USB Type A Ethernet TouchPanel Connector Beacon Connector Alarm Connector Control Port Extended GPIO Option not shown RS232 GPIO Powered HMI Ax350i Ax550i External Connections Product Sensor Shaft Encoder Product Sensor Shaft Encoder ...

Page 42: ...ear of the Ax350i Ax550i printer cabinet or on the left side of the Ax150i printer cabinet The switches are accessed by removing the rubber grommet shown below Note The rubber grommet must be replaced to maintain the printer cabinet s IP rating Normally a single channel shaft encoder is used using Channel A When a quadrature shaft encoder is used the Channels SE A SE B can be utilised For informat...

Page 43: ...a remote TouchPanel Type 3 or 4 or via a PC TouchPanel Type 3 The TouchPanel Type 3 is a user interface with a 10 4 inch touch screen The TouchPanel Type 3 has 2 USB ports and a connector to provide control of the Ax350i Ax550i printers TouchPanel Type 3 Front View TouchPanel Type 3 Connections TouchPanel to Printer Connection USB Type A ...

Page 44: ...e TouchPanel Type 4 is a user interface with a 7 inch touch screen The TouchPanel Type 4 has 2 USB ports and a connector to provide control of the Ax350i Ax550i printers TouchPanel to Printer Connection USB Type A TouchPanel Type 4 Connections TouchPanel Type 4 Front View ...

Page 45: ...the cabinet using the angled bracket and 8 screws provided TouchPanels can also be mounted elsewhere on the production line using a VESA 75 bracket CAUTION To reduce the risk of damaging cables or equipment securely route the TouchPanel cable away from moving equipment and other hazards Tools required 4mm hex key TouchPanel Bracket ...

Page 46: ...nnector on the rear of the Ax350i Ax550i printer The TouchPanel will then display the user interface relating to that printer when the printer is turned on CAUTION To reduce the risk of damaging cables or equipment securely route the TouchPanel cable away from moving equipment and other hazards TouchPanel Connector TouchPanel Connection ...

Page 47: ... Series printers can be connected to a network as illustrated in the diagrams below IP Address Fixed 192 168 1 b Standard PC IP Address Fixed 192 168 1 a Cat 5 UTP RJ45 Cross Cable Single printer to single PC max 1 printer PC not connected to network Single printer to single PC max 1 printer PC connected to network IP Address Fixed 192 168 1 b Network card 1 IP Address Fixed 192 168 1 a Network ca...

Page 48: ... 168 1 a DHCP network server Multiple printers to PC through switch PC connected to network Cat 5 UTP RJ45 Cable Multiple printers to PC through switch PC not connected to network Cat 5 UTP RJ45 Cable Cat 5 UTP RJ45 Cable Cat 5 UTP RJ45 Cable RJ45 Cable Cat 5 UTP Standard PC IP Address Fixed 192 168 1 a Standard PC IP Address Fixed 192 168 1 b IP Address Fixed 192 168 1 c IP Address Fixed 192 168 ...

Page 49: ...able Cat 5 UTP RJ45 Cable Cat 5 UTP RJ45 Cable Cat 5 UTP RJ45 Cable DHCP network server Standard PC IP Address fixed or dynamic IP Address Fixed 192 168 1 a IP Address Fixed 192 168 1 b IP Address Fixed 192 168 1 c Multiple printers to PC through network RJ45 Cable Cat 5 UTP ...

Page 50: ...5 change the printers IP address to 192 168 1 55 8 Select the green Tick icon 9 Make a note of the Host name and IP address 10 Start the QuickStep programme on the PC 11 Select the Lock icon 12 Select Unlock UI settings 13 Enter the UI password Default password QS 14 Select the green Tick icon 15 Select OK 16 Select the UI Settings icon 17 Select the Connection Method drop down setting and select ...

Page 51: ...elect the Network icon in the bottom left corner of the PC s QuickStep programme 23 Select the Connect to connect to a printer End of procedure Setting Name Explanation Name Enter the name of the printer Type Select the type of printer which the QuickStep emulator is connecting to In this case select CIJ IP address Enter the IP address of the printer Host Enter the host name ...

Page 52: ...anel screen 4 Select Unlock UI settings 5 Enter the UI password Default password QS 6 Select the green Tick icon 7 Select OK 8 Select UI Settings 9 Select the Connection Method drop down setting and select Favourite 10 Select Add favourite 11 Enter the following information 12 Select the green Tick icon 13 The details of the printer will now appear on the screen Select the printer to connect to it...

Page 53: ...er being controlled can be viewed by selecting Home Setup System Information If a favourite list of printers has been set up follow the procedure below to connect the TouchPanel to a different printer in the network 1 Select the Lock button 2 Select Disconnect from printer 3 Select the required printer End of procedure ...

Page 54: ...November 2016 PREPARING THE INK SYSTEM The procedures described in this section must be followed when the ITM ink and make up cartridges are installed for the first time or following a long shut down after ITM removal Ax Series Ink System ...

Page 55: ...be contaminated with chemicals which are hazardous to the environment Local waste disposal regulations must be followed to safely dispose of used paper towels This procedure should be followed when installing the ITM for the first time or following long shut down after ITM removal If replacing an old ITM the procedure described on page 5 10 must be followed To install the ITM 1 Unpack the ITM 2 Op...

Page 56: ...f the level sensor modules to catch excess fluid Use the correct wash to remove any dried residual ink from the ink block valve face 5 Place paper towel or similar under the ITM manifold pipes and lubricate the pipes with wash Washing the ink block valve face Washing the ITM manifold pipes ...

Page 57: ...sh the ITM manifold pipes into the ink block 7 Continue pushing until the retaining clips engage with a click Note Ensure clips are fully engaged 8 Close the printer ink cabinet 9 Dispose of used paper towels by following local waste disposal regulations End of procedure Inserting the ITM ITM Clip Engagement ...

Page 58: ... ink drops used for printing can cause a fire hazard This procedure should be followed when installing the ink and make up cartridge for the first time If replacing an old or empty cartridge follow the procedure described on page 5 4 Tools required 6mm Hex Key To install the Ink and Make up cartridges 1 At the print head remove the holster by pressing in the two holster retaining clips on the side...

Page 59: ...FID tags are being read When the RFID tags have successfully been read and validated the lights will turn green See QMM Quality Management Module Status Lights on page 2 17 Notes 1 If a fault is detected the QMM lights will turn red and an alert will be displayed on the Status tab 2 If the RFID tag cannot be read or an RFID tag is not present the QMM lights will turn solid amber 6 Insert a 6mm hex...

Page 60: ...ALLATION 3 26 EPT019297 Issue 1 November 2016 7 Push the make up cartridge onto the make up module manifold and push the ink cartridge onto the ITM Make up Cartridge Installation Ink Cartridge Installation ...

Page 61: ...cartridge anti clockwise ensuring that the label is facing towards you 9 Check inside the printer for leaks 10 Shut the ink compartment access door 11 The ink system must now be primed follow the procedure on page 3 28 End of procedure Ink and Make up Cartridge Replacement Ink Cartridge Make up Cartridge ...

Page 62: ...The ink system must be primed before the printer can be used for the first time Before starting this procedure ensure that the ink and make up levels are at least half full This will be indicated by yellow or green make up and ink level icons on the information bar on the TouchPanel screen see page 4 5 To run the ink priming wizard 1 Fit the print head into a wash station or place a beaker made of...

Page 63: ...hin labels To start the printer and use the Installation Wizard 1 If the printer is not already on press and hold the power button for 2 seconds and wait for the printer to start up 2 Select Setup Wizards Installation wizard 3 Use the drop down settings to select the required Language Keyboard layout and Primary currency 4 Select the Next Screen icon 5 Select the System date and enter the current ...

Page 64: ...s 2 Connect a quadrature shaft encoder if there is a requirement to detect changes in the production line s direction Encoder Input Method Explanation Internal If a shaft encoder is not connected to the printer a simulated encoder signal will be internally generated to set a fixed printing speed To setup an internal encoder follow the procedure described on page 3 31 External Use an external shaft...

Page 65: ...e width of the test print 10 If the width of the test print is not equal to the width noted at step 3 adjust the Speed mm s setting and make another test print Repeat this step until the width of the test print is equal to the width setting to ensure that the internal encoder is correctly calibrated The equation below can be used to calculate the correct Speed mm s value 11 If the label width need...

Page 66: ...un the production line over the distance that was set at step 9 12 Select Stop 13 Copy the Velocity encoder pulse count value and enter it into the Calibration pulse count pulses setting 14 Select Save 15 Run the production line to make another test print 16 Measure the width of the test print the test print should be equal to the Width setting noted at step 3 If not the Calibration distance mm va...

Page 67: ...e between 20 to 40 using the lowest possible Digital gearbox multiplier value The Encoder stroke resolution pulses stroke value can be set higher if required for printing 2D barcodes Note The Save button will not be available for selection if the Encoder stroke resolution pulses stroke is set too high The Encoder stroke resolution pulses stroke range is 1 100 20 If there is noise on the shaft enco...

Page 68: ...ance mm setting 9 Select Start 10 Run the production line over the distance that was set at step 8 11 Select Stop 12 Copy the Velocity encoder pulse count value and enter it into the Calibration pulse count pulses setting 13 Select Save 14 Run the production line to make another test print 15 Measure the width of the test print the test print should be equal to the Width setting noted at step 3 If...

Page 69: ...lt value 0 001 Note Set the persistence value as low as possible If a high value is set then the accuracy of the shaft encoder will be affected 20 Select the Encoder mode drop down setting and select one of the following options to define the printers behaviour when the production line direction changes Single Mode This mode should be used when a single ended shaft encoder is connected to the prin...

Page 70: ... be treated the same as forward movement printing will occur in both directions 21 Select Backlash direction drop down setting and choose which direction the shaft encoder will detect as forward End of procedure Backlash direction options Explanation A leads B Forward movement will be detected when the shaft encoder turns clockwise B leads A Forward movement will be detected when the shaft encoder...

Page 71: ...etting and select Internal 3 Select the Print delay mm setting and set the delay for the first label after a production run begins 4 Select the Distance interval mm setting and set the distance between each printed label Note If the Print trigger occurred while printing alert is displayed increase the Print delay mm value so that it is larger than the width of the label End of procedure Print Trig...

Page 72: ...fault value 256 6 If required the Product detect persistence mm setting can be set to ensure that any noise on the product detect input signal does not create false product detect triggers The product detect signal must be active longer than the Product detect persistence value before the signal is recognised as valid Default value 1mm Notes 1 Set the Product detect persistence value as low as pos...

Page 73: ...uchPanel by selecting Home Setup System information and viewing the Nozzle diameter μm value 3 On the TouchPanel select Home Setup Production line setup Print trigger 4 Scroll down to the Throw distance mm setting and select it 5 Enter the actual distance between the bottom of the print head and the print surface 3 Select the green Tick icon End of Procedure Ink Jet Velocity Setup The Jet velocity...

Page 74: ...p Wizards Print height calibration wizard 4 Check that the print quality metrics listed on the TouchPanel screen have green ticks next to them If any of the items are marked with a red cross wait a few minutes to see if the ink system stabilises and a green tick appears If the red cross remains an engineer certified by Domino can investigate the fault 5 Select the Next Screen icon 6 Select Testing...

Page 75: ... Between the Ready State and Off Standby State 4 16 Shut Down 4 17 Controlled Shut Down 4 17 Fast Shut Down 4 17 Recommendations for a Long Shut Down Dye Ink System 4 18 Recommendations for a Long Shut Down Heavy Duty Ink System 4 19 CREATING AND EDITING A LABEL 4 20 Create a New Label 4 20 Edit a Label Layout 4 21 Label Settings 4 22 Forward and Reverse Offset 4 23 Inverse Mode 4 24 Reverse Mode ...

Page 76: ...4 49 Move a Label Element 4 50 Zoom 4 50 Save Label 4 50 LABEL STORE AND FILE MANAGEMENT 4 51 Selecting an Existing Label 4 51 File Manager 4 51 Import Label s 4 52 Import Single Jet Labels into Duo Printers 4 52 Export a Label s 4 53 BACKUP PRINTER 4 54 Create a Backup 4 54 Restore from a Backup 4 55 EDITOR DEFAULTS 4 56 Print Offset 4 56 Repeat Print 4 57 Counted 4 58 Continuous 4 59 Clocks Date...

Page 77: ...OPERATION EPT019297 Issue 1 November 2016 4 3 Alert ID Codes 4 66 Fault Finding 4 72 ...

Page 78: ...OPERATION 4 4 EPT019297 Issue 1 November 2016 THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 79: ...Screen When starting the printer the following Home Screen is displayed Information Bar Status Tab Stop Button Lock Label Finder Label Creator Start Button Information Bar Label Name User Name Setup Home Button Print Optimisation Production Line Setup QuickStep Home Screen ...

Page 80: ...el store to preview print or edit Label Creator Open the Label Creator to create a new label Lock Log the user out from the printer Disconnect the TouchPanel from the printer Change the user s password Lock the screen to prevent accidental changes User Name The name of the user who is currently logged onto the printer Setup Open the Setup screen See Setup Screen on page 4 7 Production Line Setup O...

Page 81: ...ember 2016 4 7 Setup Screen The Setup screen contains advanced printer settings diagnostic tools and wizards This screen is accessed by selecting Setup on the Home screen The following illustration shows the Setup screen Setup Screen ...

Page 82: ...tains print trigger encoder and power settings which should be configured during printer installation See Production Line Setup on page 3 30 This screen is accessed by selecting Production Line Setup on the Home screen The following illustration shows the Production Line Setup screen Production Line Setup Screen ...

Page 83: ...cting Print Optimisation on the Home Screen The following illustration shows the Print Optimisation screen Setting Name Explanation Print Delay mm Set the delay in print strokes between a product sensor detecting a product and the label being printed Invert Invert the label Reverse Reverse the label Print Height Adjust the print height percentage Print Delay mm Invert Printheight Reverse Print Opt...

Page 84: ...ptions Zoom in and out of the label design or fit the label design to the design area Calculate Print Time Press to calculate how long it will take to print the current label design Save Save As Print Save the label design or send it to print Side Menu The Side Menu contains two tabs Element Add and edit label elements such as text barcode and graphics Label Edit the label layout Edit label print ...

Page 85: ...er 2016 4 11 Element Moving Options Choose to move elements in the label design area by dragging them Or choose to display arrow buttons to move elements more precisely Undo Redo Undo or redo the previous action Setting Name Explanation ...

Page 86: ...nformation Bar 2 Swipe the screen left or right to go to the next or previous screen 3 Press the icon to close the Information Screen Note The Information Bar on the Home Screen will display summarised information from the Information Screen which was closed The following Information Screens are available Connection and Consumable see page 4 13 Live Status see page 4 14 Overall Equipment Efficienc...

Page 87: ...d Ink Level Shows the fluid level in the ink cartridge and ITM The indicator moves to amber when the ink cartridge is empty and the printer is using only the fluid in the ITM Make up Level Shows the fluid level in the make up cartridge and MUM The indicator moves to amber when the make up cartridge is empty and the printer is using only the fluid in the MUM Information Bar Shows status icons which...

Page 88: ...verall Equipment Efficiency screen Previous Screen Go back to the Connection and Consumable screen Live Status Information Displays live status information about the printer Information Bar Shows status icons which will be displayed on the Home Screen when the Live Status screen is closed Next Screen Live Status Information Previous Screen Information Bar Live Status Screen ...

Page 89: ...nst the current number of prints per minute Next Operator Interaction Shows the estimated time of future operator interactions Efficiency Data Printer efficiency data including elapsed time estimated time to end of job etc Print Counts The targeted number of prints shown against the actual number of prints Information Bar Shows status icons which will be displayed on the Home Screen when the Overa...

Page 90: ...e printer from power off to the Off standby state 1 Ensure the power connector at the rear of the printer is connected to a power source Note The red status light on the power button will illuminate to indicate that the printer is connected to a power source 2 Press and hold the Power button on the printer cabinet for 2 seconds 3 The printer will now sequence on in the follow order this may take s...

Page 91: ...ed to a power source 3 If required the power cable can be removed from the rear of the printer End of procedure Fast Shut Down CAUTION When this procedure is followed the printer will shut down immediately without completing a flush sequence If the printer is left for a long period of time this will cause ink to dry and block the ink jet nozzle and gutter Restart the printer as soon as possible to...

Page 92: ...f procedure Longer Than 14 Days WARNING Protective equipment such as gloves and glasses must be worn when this procedure is carried out Physical contact with printer ink or make up can cause skin or eye damage If the printer is to be shut down for longer than 14 days stored moved around or used infrequently the following steps will keep the ink system sealed and the printer in good condition while...

Page 93: ...7 End of procedure Longer Than 7 Days WARNING Protective equipment such as gloves and glasses must be worn when this procedure is carried out Physical contact with printer ink or make up can cause skin or eye damage If the printer is to be shut down for longer than 7 days stored moved around or used infrequently the following steps will keep the ink system sealed and the printer in good condition ...

Page 94: ...1 2 3 or 5 Line height drops Select the required height for each line in ink drops Type Select the required label quality Use default height Tick the tick box to use the default print height setting Untick the tick box to display the Height setting Height Note This setting is only valid if the Use default height tick box is not ticked Set the print height percentage Use default stroke pitch Tick t...

Page 95: ...h line in ink drops Type Select the required label quality Use default height Tick the tick box to use the default print height setting Untick the tick box to display the Height setting Height Note This setting is only valid if the Use default height tick box is not ticked Set the print height percentage Use default stroke pitch Tick the tick box to use the default stroke pitch setting Untick the ...

Page 96: ...s menu The available settings are described in the table below Procedures describing how to configure each setting are explained by following the appropriate reference Setting Name Explanation Forward and Reverse offset Adjust the position of the label on the print surface in millimetres see page 4 23 Inverse mode Invert the label design see page 4 24 Reverse mode Reverse the label design see page...

Page 97: ...lso available to adjust the offset for all label designs see page 4 56 To adjust the offset for an individual label design 1 In the label creator s side menu select the Label tab 2 Select the Settings menu 3 Adjust the Forward offset mm or Reverse offset mm setting 4 Select the Save icon to save the setting End of procedure Print Offset Diagram Print Delay Print Delay Reverse Offset Forward Offset...

Page 98: ...rted on the Print optimisation screen see page 4 9 To setup inverse mode for an individual label design 1 In the label creator s side menu select the Label tab 2 Select the Settings menu 3 Select the Inverse mode drop down setting 4 Select and configure one of the options described in the table below 5 Select the Save icon to save the setting End of procedure Setting Name Explanation On Always The...

Page 99: ... be inverted on the Print optimisation screen see page 4 9 To setup reverse mode for an individual label design 1 In the label creator s side menu select the Label tab 2 Select the Settings menu 3 Select the Reverse mode drop down setting 4 Select and configure one of the options described in the table below 5 Select the Save icon to save the setting End of procedure Setting Name Explanation On Al...

Page 100: ...esign will be repeated for a specified number of prints When this option is selected the settings described below will also be displayed Repeat count Enter the number of times to repeat the current label The number of repeat counts is extra to the initial print i e 6 will print 6 extra prints 7 in total Repeat spacing mode Select how the distance between each print is measured Select Space by pitc...

Page 101: ...ct how the distance between each print is measured Select Space by pitch to measure the distance in print strokes Or select Space by gap to measure the distance using the gap between characters Repeat spacing Set the distance from the start of one print to the start of the next Repeat Update each print Tick to update clock and counter information each print Or Untick to keep the same information o...

Page 102: ...Label tab 2 Select the Settings menu 3 Select Shift codes 4 Select the Name setting and enter the name of the shift code table 5 Select View 6 Select Add row 7 Enter a Start time and a Code for the first shift 8 To add more shifts select Add row 9 Select Save to confirm the shift codes 10 Select the green Tick icon to save the shift code table 11 To add the shift code table into the label design s...

Page 103: ...the green Tick icon to add the text element to the label design 6 Select the Save icon to save the label design End of procedure Edit a Text Element To edit a text element in the label design 1 Select the text element that requires editing 2 In the label creator s side menu select the Element tab 3 Select the Edit menu 4 The following settings can now be used to edit the text element Setting Name ...

Page 104: ... 1 50 Invert black white Invert the printed and unprinted parts of the text element Invert Invert the text element Reverse Reverse the text element Open the keyboard to edit the text Note The keyboard type and language can be changed by selecting the appropriate icon at the bottom of the text entry screen Copy the text element Delete the text element Setting Name Explanation ...

Page 105: ...ut Method Editor IME Entered in a similar manner to entering Unicode characters 1 When editing or creating a new text element select the IME icon in the text entry screen 2 Enter the required characters 3 Select the green Tick icon to enter the IME character into the text element 4 Select the Save icon to save the label design End of procedure Common Unicode Characters 00A3 Pound Sterling 20AA She...

Page 106: ...ollowing barcode settings can now be defined Setting Name Explanation Name Enter the name of the barcode element Type Select the barcode type Code 39 Code 93 Code 128 Code 2 of 5 standard Code 2 of 5 industrial Code 2 of 5 interleaved ITF 14 EAN 8 EAN 13 UPC A UPC E EAN 128 USPS intelligent mail package Postnet 5 Postnet 6 Postnet 9 Postnet 10 Postnet 11 Postnet 12 Data Matrix QRCode ISS Dotcode H...

Page 107: ...rcode upside down Reverse Reverse the barcode Rotation Rotate the barcode by 0 90 180 or 270 Check digit algorithm If required select a check digit algorithm Default setting None Quite zone Left Add an empty area to the left of the barcode Quite zone Right Add an empty area to the right of the barcode Setting Name Explanation ...

Page 108: ...ate a logo 1 Select Home Setup Tools 2 Use the Width and Height settings to specify the width and height of the logo design area Note This will define the size occupied by the logo even if the content is smaller than this size 3 Use the Arrow icons to place the cursor in the required position 4 Click on the Paint Brush icon and draw the logo by moving the brush using the Arrow icons 5 Click on the...

Page 109: ...November 2016 4 35 Edit a Logo To edit a logo 1 Select Home Setup Tools 2 Select the Folder icon 3 Select the logo which requires editing 4 Edit the logo as required 5 Save the logo using the Save or Save As icons End of procedure ...

Page 110: ...tion Format Input the required date format HH Hour with leading zero 24 hour clock 00 23 hh Hour with leading zero 12 hour clock 01 12 H Hour code QQ Quarter hour code 00 95 mm Minute with leading zero 00 59 ss Second with leading zero 00 59 AMPM AM or PM AP A or P DD Day of the month with leading zero 01 31 JJJ Julian day of the year 0001 366 Y Julian year of the decade 0 9 YY 2 digit year 00 99 ...

Page 111: ...gs 9 Select the green Tick icon to add the clock element to the label design 10 Select the Save icon to save the change End of procedure Offset If required an offset value can be set in years months days hours minutes and seconds Language Select the language Western Arabic Farsi Setting Name Explanation ...

Page 112: ...eated Show additional properties Tick the Show additional properties tick box to show more counter settings Step Enter the number of steps the counter should count in For example if the Step value is set to 5 the counter will count in the sequence 5 10 15 20 etc Lower limit Enter the minimum counter value Upper limit Enter the maximum counter value Leading zeros Tick the Leading zeros tick box to ...

Page 113: ...lect the green Tick icon to add the counter element to the label design 10 Select the Save icon to save the change End of procedure Language Select the language Western Arabic Farsi Store persisent counter value Select when the counter value is saved never on print start on print complete Setting Name Explanation ...

Page 114: ...o the label design 10 Select the Save icon to save the change End of procedure Setting Name Explanation Name Enter the name of the prompted field element Type Select the type of pompted field None The user will be prompted to enter standard text Clock The user will be promtped to enter a date Time Conditional The user will be prompted to enter a time Prompt Enter a prompt message which will be dis...

Page 115: ...Element tab 2 Select the Add menu 3 Select Text 4 Select Variable at the top of the screen 5 Select Create new 6 Select Link 7 The following link settings can now be defined 8 Select the green Tick icon to confirm the link settings 9 Select the green Tick icon to add the link element to the label design 10 Select the Save icon to save the change End of procedure Setting Name Explanation Source ID ...

Page 116: ...Element tab 2 Select the Add menu 3 Select Text 4 Select Variable at the top of the screen 5 Select Create new 6 Select Link 7 The following link settings can now be defined 8 Select the green Tick icon to confirm the link settings 9 Select the green Tick icon to add the link element to the label design 10 Select the Save icon to save the change End of procedure Setting Name Explanation Source ID ...

Page 117: ... Element tab 2 Select the Add menu 3 Select Text 4 Select Variable at the top of the screen 5 Select Create new 6 Select Script 7 Select Source 8 Navigate to the location of the script file and select it 9 Select the green Tick icon to confirm the correct script file has been selected 10 Select the green Tick icon to add the script element to the label design 11 Select the Save icon to save the ch...

Page 118: ... shift code element into the label design 1 In the Side menu select the Element tab 2 Select the Add menu 3 Select Text 4 Select Variable at the top of the screen 5 Select Create new 6 Select Shift code 7 Select the Shift code table drop down menu 8 Select the required shift code table 9 Select the green Tick icon to confirm the shift code table selection 10 Select the green Tick icon to add the s...

Page 119: ...ent in 2 different segments In this example the first element contains a barcode that requires a high quality print to ensure it can be properly scanned To achieve this the Quality setting for this segment has been set to High The text element of the label design has been placed in the second segment In this example it is not essential for the quality of the text element to be high Therefore the Q...

Page 120: ...ine in ink drops Type Select the required label quality Use default height Tick the tick box to use the default print height setting Untick the tick box to display the Height setting Height Note This setting is only valid if the Use default height tick box is not ticked Set the print height percentage Use default stroke pitch Tick the tick box to use the default stroke pitch setting Untick the tic...

Page 121: ... Select the element to be locked from the list of elements or select the element in the label design area 4 Select the Lock icon in the side menu to lock the selected element 5 Select the Save icon to save the setting End of procedure Calculate Print Time To calculate the minimum print time of the label select Calculate min print time at the top of the Label Creator screen Preview Label Select Pre...

Page 122: ...he side menu select the Element tab 3 Select the Edit menu 4 Select the Copy icon 5 Drag the new element to a suitable position in the label design area 6 Select the Save icon to save the change End of procedure Copy Multiple Label Elements To copy multiple elements within the label design 1 In the side menu select the Manage tab 2 Select the tick box next to the name of each element which will be...

Page 123: ... save the change End of procedure Delete Multiple Label Elements To delete multiple label elements within the label design 1 In the side menu select the Manage tab 2 Select the tick box next to the name of each element which will be deleted Note A red square will be displayed around each selected element in the label design area 3 Select the Element tab 4 Select the Edit menu 5 Select the Delete i...

Page 124: ...e Arrows icon and use the arrows to move the selected element precisely 3 Select the Save icon to save the change End of procedure Zoom Select the Fit to Screen Zoom In or Zoom Out icon to change the magnification of the label area Save Label Once the label has been created 1 Select the Save as icon 2 Give the label a name and select a location 3 Select the Save icon End of procedure Fit to Screen...

Page 125: ...the available the labels Note Stored labels can be viewed by name or by name and a preview image 4 When the required label has been found select either Print Edit or Preview End of procedure File Manager Home Setup File Manager The File Manager is a useful tool for reviewing organising and editing stored labels images and scripts The File Manager can also copy files from USB memory devices The fol...

Page 126: ...B folder 5 Open the folder which contains the label file 6 Select the Edit icon next to the label to be imported 7 Select either Cut or Copy 8 Navigate to the required label store on the printer 9 Select Paste 10 Remove the USB flash drive from the TouchPanel End of procedure Import Single Jet Labels into Duo Printers Single jet Ax Series labels can be imported into a Duo printer in the normal way...

Page 127: ...into the USB port on the TouchPanel 2 Wait until the USB icon on the information bar turns green 3 Select Home Setup File Manager 4 Navigate to the required label store on the printer 5 Select the Edit icon next to the label to be exported 6 Select either Cut or Copy 7 Navigate to the USB folder 8 Select Paste 9 Remove the USB flash drive from the TouchPanel End of procedure ...

Page 128: ...erisation information and email information These file types cannot be copied back to the printer as they are for information only Create a Backup Home Setup Backup Restore Backup 1 Insert a USB flash drive into the USB port on the TouchPanel 2 Wait until the USB icon on the information bar turns green 3 Select Home Setup Backup Restore Backup 4 Select the files you want to back up by selecting th...

Page 129: ...nsert the USB flash drive containing the backup file s into the USB port on the TouchPanel 2 Wait until the USB icon on the information bar turns green 3 Select Home Setup Backup Restore Restore 4 Select the Source Folder and navigate to the location of the backup file s 5 Select the backup file s 6 Select Restore 7 A prompt will display showing detailed information about the restore file Select C...

Page 130: ...s used to adjust the position of the label on the print surface If the print head is on a traversing line the Reverse offset can also be set Note This is a global print setting label designs can also be saved with their own individual print offset see page 4 22 Print Offset Diagram Print Delay Print Delay Reverse Offset Forward Offset Direction of print Direction of print Print Trigger Print Trigg...

Page 131: ...l label designs To configure an individual label design to print repeatedly see page 4 26 Repeat Method Explanation Off Repeat printing will not be enabled Counted Repeatedly print the label for a specified number of times after a single pulsed print trigger signal is received See page 4 58 Continuous Continuously repeat print the label when a constant print trigger signal is received by the print...

Page 132: ...e distance from the start of one print to the start of the next Repeat Update each print Tick the Update each print tick box to update any clock and counter information contained in the label with each print Alternatively Untick the Update each print tick box to keep the same information on each print Repeat End of product Use the print trigger signal to set the behaviour of repeat printing Ignore...

Page 133: ...print Tick the Update each print tick box to update any clock and counter information contained in the label with each print Alternatively untick the Update each print tick box to keep the same information on each print Repeat End of product Use the print trigger signal to set the behaviour of repeat printing Ignore End of detected product will have no effect on repeat printing Complete If end of ...

Page 134: ...OPERATION 4 60 EPT019297 Issue 1 November 2016 Clocks Dates Home Setup Editor defaults Clocks dates View and change Hour codes Day of week codes Day of month codes Month codes Day names Month names ...

Page 135: ... Regional Language keyboard Set Language Keyboard layout IME Scheme Primary currency Set the Master Clock Home Setup Regional Date time Note The correct System Date and System Time values must be entered to print accurate date or time elements within label designs Set System date System time 24 hour clock ...

Page 136: ...e 4 9 2 These are global settings which will affect all label designs when printed The Invert and Reverse settings can also be configured and saved with individual label designs see page 4 22 Select set the following Setting Name Explanation Charge scaling Set the nominal print height by adjusting the charge on the ink drops EHT Set the nominal print height by adjusting the charge on the EHT plate...

Page 137: ...ng run Setting Name Explanation Bold Print label in bold Set to 1 in the example below Intercharacter gap Vary the gap between characters in the label Activate via the check box Specify Intercharacter gap via the Label Creator Setting Name Explanation Script serial number persistence enabled On power up the printer will continue from the value of the script or serial number counter which was valid...

Page 138: ...interface can still be used Sequencing On The printer is getting ready to print Once completed the printer will be in a Ready state Printhead warming up The printer is heating the print head to the optimum temperature for the ink Ready The printer is ready to print If a label is on line it will print on receiving a product detect signal Sequencing Off The printer is changing from the Ready state t...

Page 139: ...e icons illustrated below will become available to select End of procedure Icon Explanation Select the Details icon to display the following information Date and time the alert occurred Alert ID number Alert level Detailed information about the alert A solve icon which can be pressed to display recommendations for fixing the problem A QR code which can be scanned by a mobile phone or tablet device...

Page 140: ...the print quality to allow the label to be printed faster see page 4 21 15 Deflection EHT has tripped Spark across the EHT plates Run the print height calibration wizard and slightly reduce the EHT value see page 3 40 Note The EHT value must only be adjusted in small steps Ink build up on charge electrode Clean the print head see page 5 17 Partially blocked nozzle Run the nozzle unblocking wizard ...

Page 141: ...ke up has been added to the ink causing the level to increase Replace the ITM see page 5 10 Frequent flushing has occurred either due to repeated start stop repeated flushing or cleaning of the print head Avoid frequent start stop and shut down the printer before cleaning the print head The printer has been moved to a different location with the ink and make up cartridges fitted Shut down the prin...

Page 142: ...contact the local support office 235 Gutter Pump not Rotating The gutter pump has stopped Restart the printer following the correct procedure see page 4 16 If the fault reoccurs switch off the printer and contact the local support office 236 Gutter Blocked Attempting to Clear The printer is attempting to clear an obstruction in the gutter 237 Gutter Blocked Dried ink in the gutter Clean the print ...

Page 143: ... the ITM is correctly fitted in the printer cabinet see page 5 10 The RFID tag on the ITM is not working correctly Replace the ITM see page 5 10 528 Add ink cartridge A new ink cartridge is required Fit a new ink cartridge see page 5 4 530 Change Ink Cartridge Ink Type Incorrect The printer has detected that the ink cartridge fitted or offered up to the QMM is not the correct type If the cartridge...

Page 144: ... Change Make up Cartridge Cartridge Empty A new make up cartridge is required Fit a new make up cartridge see page 5 4 543 Change Make up Cartridge Cartridge Dead The make up cartridge has reached the end of its life and can no longer be used Fit a new make up cartridge see page 5 4 544 Insert Make up Cartridge No valid Cartridge present No make up cartridge fitted Fit a make up cartridge see page...

Page 145: ...ue to a build of ink of the charge electrode Clean the print head page 5 17 The ink jet is not modulating correctly Check the ink jet modulation and break up within the charge electrode If this is not visible contact the local support office The ink jet is misaligned Check the ink jet alignment see page 5 19 1313 Recovered Successfully The printer has recovered from a previous fault or alert no us...

Page 146: ... printer switched off and unplugged clean the print head Refer to page 5 17 No print occurs but message has been sent Faulty sensor Check the sensor and its position Faulty encoder Check the encoder is outputting signals can be seen via the Ext I F screen Incorrect setting of sensor Check that the active level is set correctly Print delay and or offset set incorrectly Check the delay and offset fo...

Page 147: ...ENERAL MAINTENANCE 5 3 Ink and Make up Cartridge Replacement 5 4 Make Up Module Filter Replacement 5 8 ITM Replacement 5 10 Air Filter Replacement 5 15 i PULSE PRINT HEAD MAINTENANCE 5 17 Print Head Cleaning 5 17 Clearing a Blocked Nozzle 5 18 Ink Jet Alignment Check 5 19 ...

Page 148: ...MAINTENANCE 5 2 EPT019297 Issue 1 November 2016 THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 149: ... cause skin or eye damage 2 If the printer is ever operated in a way that allows it to print into a beaker the beaker must be made of conducting material and be securely connected to earth ground as the electrostatic charges on the ink drops used for printing can cause a fire hazard 3 Do not smoke or allow naked flames or other sources of ignition in the vicinity of any inks or solvents as this is...

Page 150: ... disposal regulations must be followed to safely dispose of the used cartridges When the ink or make up cartridges need to be replaced the messages Add Ink Cartridge or Add Make up Cartridge will appear on the TouchPanel status tab If these messages are ignored the messages Ink Level Below Minimum and Make up Level Below Minimum will appear Also the amber alert light and the ink or make up level a...

Page 151: ... Quality Management Module QMM to check that the ink or make up type is correct The lights on the QMM will flash amber to indicate that the RFID tags are being read When the RFID tags have successfully been read and validated the lights will turn green See QMM Quality Management Module Status Lights on page 2 17 Notes 1 If a fault is detected the QMM lights will turn red and an alert will be displ...

Page 152: ...cartridge twist to break the sealing tab and remove the sealing tab 5 Push the ink cartridge onto the ITM or push the make up cartridge onto the make up module Breaking the Make up Cartridge Sealing Tab Breaking the Ink Cartridge Sealing Tab Make up Cartridge Replacement Ink Cartridge Replacement ...

Page 153: ...anti clockwise Ensure that the label is facing towards you 7 Check for leaks inside the printer 8 Close the access door to the printer ink compartment 9 Dispose of empty cartridges by following local waste disposal regulations End of procedure Ink and Make up Cartridge Replacement Make up Cartridge Ink Cartridge ...

Page 154: ...s must be followed to safely dispose of the filter Tools required 6mm hex key The make up filter is situated in the make up module As a user replaceable part it is coloured yellow To replace the make up filter 1 If the printer is on press and hold the power button for 2 seconds and wait for the printer to shut down 2 Open the access door to the printer ink compartment 3 If a make up cartridge is a...

Page 155: ... screw the new make up filter into the make up module 6 Replace the make up cartridge if fitted 7 Start the printer and check for leaks 8 Shut the ink compartment access door 9 Dispose of the old make up filter by following local waste disposal regulations End of procedure ...

Page 156: ...e used ITM contains residual chemicals which are hazardous to the environment Local waste disposal regulations must be followed to safely dispose of the used ITM The main ink and gutter filters are situated in the ITM and are an integral part of the printer s ink system Replacement of these filters therefore occurs automatically during scheduled ITM replacement The messages The ITM life is soon to...

Page 157: ...d ITM Notes 1 If the ITM does not withdraw with moderate pressure push the ITM fully forward which will break any seal caused by dry ink and try again 2 The manifold pipes will contain residual ink Take care when removing the ITM to avoid spillage 7 Unpack the new ITM and remove the sealing strip that protects the ITM manifold 8 Re use the sealing strip to seal the manifold on the old ITM Removing...

Page 158: ...op of the level sensor modules to catch excess fluid and using wash remove any dried residual ink from the ink block valve face 10 Place paper towel or similar under the ITM manifold pipes and lubricate the pipes with wash Washing the ink block valve face Washing the ITM manifold pipes ...

Page 159: ...Issue 1 November 2016 5 13 11 Insert the ITM between the retaining clips and push the manifold pipes into the ink block 12 Continue pushing until the retaining clips engage with a click Inserting the ITM ITM Clip Engagement ...

Page 160: ...ndicate that the RFID tags on the ITM Ink Cartridge and Make up Cartridge are being read When the RFID tags have successfully been read and validated the status lights will turn green Notes 1 If fault is detected the QMM status lights will turn red and an alert will be displayed on the Status tab 2 If the RFID tag cannot be read or an RFID tag is not present the QMM status lights will turn solid a...

Page 161: ...e operating environment Note The air filter is not designed to be cleaned it must be replaced A new air filter can be ordered through www buydomino com The air filter is located in a slot at the back of the printer As a user replaceable part it is coloured yellow To replace the air filter 1 If the printer is on press and hold the power button for 2 seconds and wait for the printer to shut down 2 R...

Page 162: ...e new air filter is correctly orientated by confirming the arrow symbols on the yellow filter moulding are pointing up If the filter is inserted upside down it will get stuck in the printer cabinet 4 Press and hold the power button for 2 seconds to start up the printer End of procedure Filter Orientation ...

Page 163: ...er is on press and hold the power button for 2 seconds and wait for the printer to shut down 2 Disconnect the power lead from the rear of the printer 3 At the print head remove the holster by pressing in the two holster retaining clips on the sides of the print head 4 Remove the internal cover by gently squeezing in the sides to release the clips and lifting the lower part away from the print head...

Page 164: ...he ink viscosity will thin and go out of the printer s operating range If the nozzle is not clear after 2 attempts contact the local support office to organise a visit from an engineer certified by Domino 2 Unless trained do not attempt to remove the nozzle assembly Removing the nozzle assembly can cause contamination to enter the ink system The nozzle assembly is also tuned to the print head and ...

Page 165: ...is misaligned out of the gutter The electrostatic charges on the ink drops used for printing can cause a fire hazard Check the ink jet alignment as follows 1 Remove the holster from the print head by pressing in the two holster retaining clips and withdrawing the holster 2 Fit the print head into a wash station or place a beaker made of a conducting material and connected to earth ground underneat...

Page 166: ...ue 1 November 2016 4 If the alignment is incorrect an engineer certified by Domino can re align the ink jet 5 Replace the print head holster End of procedure Ink jet in the centre of the gutter Ink Jet Alignment Viewed from the Side ...

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Domino Ax Series, User Documentation

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