Smartphone Anshin Remote Support
By sharing the display on the screen of your terminal with
docomo, you can receive operational support related to
terminal operations and settings (in Japanese only).
• This service cannot be used in some situations, such as when
no docomo mini UIM card has been inserted into the
terminal, or when using international roaming or in Airplane
mode.
• Smartphone Anshin Remote Support is a paid service and
application is required.
• Some operations or settings are not supported.
• For details about Smartphone Anshin Remote Support, see
DOCOMO website.
Call the Smartphone Remote Support Center
• Smartphone Remote Support Center
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m. (open
all year round)
Home screen
W
W
[設定 (Settings)]
W
[遠隔
サポート (Smartphone Anshin Remote Support)]
• You must agree to the "Software license
agreement" before using the service for the first
time.
Enter the connection number given to you by
DOCOMO
After connecting, begin receiving remote
support
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Appendix