Troubleshooting (FAQ)
When You Have Any Trouble
• First of all, check if the software needs to be updated. If
update is necessary, update the software (
Z
P.254).
• If the symptom does not improve after taking actions listed
in the check item, feel free to contact "Repairs" (
Z
P.295) or a
repair counter specified by DOCOMO.
The "Repairs" counter is available in Japanese only.
■
Power supply
Symptom
Check item
Cannot turn the
terminal on
• Check if the battery has run out (
Z
P.49).
• Check if the battery is deteriorated.
Check the battery condition in [Battery
performance] (
Z
P.150).
241
Appendix
