Digital Equipment PRIORIS ZX 5000 MP, User Manual, Page: 125 / 169

Problem Solving and Troubleshooting
4-6
Problem Possible Cause Action
Server operates
correctly but application
software does not. Application software
installed incorrectly.
CPU speed setting
causes conflict with
application software.
Having system cache
enabled causes conflict
with application
software.
SCSI device has failed.
Refer to your application
software documentation.
Run the SCU and reduce CPU
speed setting. Refer to
Chapter 2.
Run the SCU and disable
system cache. Refer to
Chapter 2.
Contact your Digital service
representative.
Server does not boot
from CD-ROM drive. CD-ROM drive is not
connected to the
Adaptec controller. Connect the CD-ROM drive to
the onboard 7870 Adaptec
controller. Refer to Chapter 3.
CD-ROM drive not
configured as a
bootable device. Change the CD-ROM setting
to “bootable” using
SCSISelect.
CD-ROM disk is not
bootable. CD-ROM disk media must be
bootable to boot from CD-
ROM disk.
SCSI device has failed. Make sure CD-ROM disk is
bootable. If failure continues,
contact your Digital service
representative.
continued