Problem Solving and Troubleshooting
4-5
Problem
Possible Cause
Action
Server operates
incorrectly after
installing optional
memory (SIMMs).
SIMMs installed
incorrectly.
SIMMs have failed.
Memory module
installed incorrectly.
Memory module failed.
Remove SIMMs and reinstall.
Reorder SIMMs. Make sure
SIMMs are installed in the
appropriate memory banks
and are completely filled. If
problem persists, replace
SIMMs.
Reinstall memory module.
Replace memory module.
No response to
keyboard commands.
Keyboard might be
password protected by
a local or remote
control program.
Keyboard is not
connected.
Keyboard is connected
to the mouse port.
Keyboard failed.
Enter the keyboard password.
Power down the server and
connect the keyboard.
Power down the server and
connect the keyboard to the
keyboard port.
Replace keyboard or contact
your Digital service
representative.
No response to mouse
commands.
Mouse might be
password protected by
a local or remote
control program.
Mouse is not
connected.
Mouse is connected to
the keyboard port.
Mouse driver not
installed.
Mouse trackball dirty.
Mouse failed.
Enter the keyboard and
mouse password.
Power down the server and
connect the mouse.
Power down the server and
connect the mouse to the
mouse port.
Install the appropriate mouse
driver.
Clean trackball.
Replace mouse or contact
your Digital service
representative.
continued
Summary of Contents for PRIORIS ZX 5000 MP
Page 1: ...P R I O R I S Z X 5 0 0 0 M P S E R V E R U S E R S G U I D E...
Page 50: ...Expanding Your Server 3 5 DEC00405 2 Figure 3 1 Unlocking and Removing the Side Panels...
Page 60: ...Expanding Your Server 3 15 DEC00727 2 Figure 3 6 Installing a CPU Module...
Page 68: ...Expanding Your Server 3 23 A B DEC00729 C Figure 3 10 Installing a SIMM...
Page 70: ...Expanding Your Server 3 25 DEC00726 3 A Figure 3 11 Replacing the Server Battery...
Page 72: ...Expanding Your Server 3 27 A DEC00726 4 Figure 3 12 Installing Video Memory...
Page 78: ...Expanding Your Server 3 33 DEC00730 2 Figure 3 14 Removing a Metal Filler Plate...
Page 80: ...Expanding Your Server 3 35 DEC00730 4 Figure 3 15 Installing an ISA Expansion Board...
Page 92: ...Expanding Your Server 3 47 DEC00723 Figure 3 20 Installing Expansion Brackets...
Page 112: ...Expanding Your Server 3 67 DEC00444 A B Figure 3 27 External SCSI Bus Connections...
Page 114: ...Expanding Your Server 3 69 DEC00626 Figure 3 28 Connecting an External SCSI Storage Box...
Page 116: ...Expanding Your Server 3 71 DE C 00609 Figure 3 29 Replacing the Secondary Rear Cooling Fan...
Page 118: ...Expanding Your Server 3 73 DEC00419 2 Figure 3 30 Installing an Optional Power Supply...
Page 135: ...Server Security Features 5 4 DEC00405 3 Figure 5 2 Left and Right Side Panel Lock...
