DETEWE opencom 100, Mounting And Commissioning Manual

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Frequently Asked Questions Telephony
It takes a short while for the
OpenCom 100 to start up. After the
restart, check whether the activity
LED flashes at a rate of 10s / 1s. This
flash cycle indicates that the
OpenCom 100 has started up cor- rectly and is ready for operation. If
the OpenCom 100 has not restarted
properly, reset the OpenCom 100 to
its original factory setting (refer to
the chapter entitled
Resetting the
System Data starting on page 60).
Telephony
Question: It is not possible to
make external calls.
Check the connection between the
NTBA and the OpenCom 100.
In the Configurator , check whether
the external S
0
ports are configured
correctly ( PBX Configuration: S0
menu).
Question: The OpenCom 100 is
connected to an NTBA with a
multi-terminal configuration. Why
is it not possible to establish exter-
nal connections?
With the original factory setting, an
additional external S
0
port is set for
an NTBA in system configuration;
this additional port will be used first
to seize a trunk line.
Deactivate the second S
0
port in the
Configurator ( PBX Configuration:
S0 menu).
Question: One of the telephones
is not functioning at all.
Make sure the telephone has been
properly connected.
Check also whether the appropriate
port has been configured correctly in
the
Configurator ( PBX Configura-
tion: Ports menu).
Question: It is not possible to
make external calls with one of the
telephones.
Check whether a user is configured
for the telephone. Otherwise the
settings of the Guests user group are
valid for the telephone. To standard,
this user group has no external call
authorisation.
Make sure the user configured for
this telephone belongs to a user
group with external line access
(
Configurator , User Manager: User
groups menu).
Check also whether the internal call
number of this telephone has been
configured for outgoing call distri-