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11.
HOW TO FIX
CONNECTION PROBLEM IN
SOME ANDROID PHONES
Some Android phones may
have
problems when pairing to the smart lock for the first time. These problems are due to
the difference of Android versions. To solve this problem, just follow the steps below.
1.
Go to Settings of Android
device
2.
Select “Application Manager”
3. Click the 3 dots in the top right corner and select All System Apps
4.
Select Bluetooth from the large list of Applications
5.
Force Stop
6.
Select Storage
7.
Clear Data
8.
Clear Cache
9.
Restart the mobile phone
Note: In Android 11 versions, instead of the 3 dots in the top right corner, there is a small icon with down arrow and a lines located
at the bottom in the middle sections.
