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Dell Vostro 3580, Service Manual

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Dell Vostro 3580 Service Manual Download Page 18

3. Insert the optical drive into the slot until it clicks into place [1].
4. Replace the single (M2x4) screw that secures the optical drive to the system [2].

Next steps

1. Replace the 

SD memory card

2. Follow the procedure in 

after working inside your computer

18

Removing and installing components

Summary of Contents for Vostro 3580

Page 1: ...Dell Vostro 3580 Service Manual Regulatory Model P75F Regulatory Type P75F010 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 05 Rev A02 ...

Page 3: ...cal drive assembly 16 Installing the optical drive assembly 17 Base cover 19 Removing the base cover 19 Installing the base cover 20 Memory modules 22 Removing the memory module 22 Installing the memory module 22 WLAN card 23 Removing the WLAN card 23 Installing the WLAN card 24 Solid state drive Intel Optane 25 Removing the M 2 2230 Solid state drive 25 Installing the M 2 2230 Solid state drive 2...

Page 4: ...ling the display assembly 56 Power button board 58 Removing the power button board 58 Installing the power button board 59 System board 59 Removing the system board 59 Installing the system board 63 Power button 66 Removing the power button with fingerprint reader 66 Installing the power button with fingerprint reader 67 Power adapter port 68 Removing the power adapter port 68 Installing the power...

Page 5: ...d assembly 85 Removing the palmrest and keyboard assembly 85 4 Troubleshooting 87 Enhanced Pre Boot System Assessment ePSA diagnostics 87 Running the ePSA diagnostics 87 System diagnostic lights 87 Flashing BIOS USB key 88 Flashing the BIOS 88 Backup media and recovery options 89 WiFi power cycle 89 Flea power release 89 5 Getting help 90 Contacting Dell 90 Contents 5 ...

Page 6: ...ll is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contact...

Page 7: ... 5 Disconnect your computer and all attached devices from their electrical outlets 6 Press and hold the power button while the computer is unplugged to ground the system board NOTE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer After working...

Page 8: ...pared to DDR3 which requires 1 5 volts of electrical power to operate DDR4 also supports a new deep power down mode that allows the host device to go into standby without needing to refresh its memory Deep power down mode is expected to reduce standby power consumption by 40 to 50 percent DDR4 Details There are subtle differences between DDR3 and DDR4 memory modules as listed below Key notch diffe...

Page 9: ...e Ethernet cable Audio Return Channel Allows an HDMI connected TV with a built in tuner to send audio data upstream to a surround audio system eliminating the need for a separate audio cable 3D Defines input output protocols for major 3D video formats paving the way for true 3D gaming and 3D home theater applications Content Type Real time signaling of content types between display and source devi...

Page 10: ...tter accommodate power hungry devices New power management features Full duplex data transfers and support for new transfer types Backward USB 2 0 compatibility New connectors and cable The topics below cover some of the most commonly asked questions regarding USB 3 0 USB 3 1 Gen 1 Speed Currently there are 3 speed modes defined by the latest USB 3 0 USB 3 1 Gen 1 specification They are Super Spee...

Page 11: ...B 3 0 USB 3 1 Gen 1 products External Desktop USB 3 0 USB 3 1 Gen 1 Hard Drives Portable USB 3 0 USB 3 1 Gen 1 Hard Drives USB 3 0 USB 3 1 Gen 1 Drive Docks Adapters USB 3 0 USB 3 1 Gen 1 Flash Drives Readers USB 3 0 USB 3 1 Gen 1 Solid state Drives USB 3 0 USB 3 1 Gen 1 RAIDs Optical Media Drives Multimedia Devices Networking USB 3 0 USB 3 1 Gen 1 Adapter Cards Hubs Compatibility The good news is...

Page 12: ...memory Reboot to enable the Intel Optane memory NOTE Applications may take up to three subsequent launches after enablement to see the full performance benefits Disabling Intel Optane memory About this task CAUTION After disabling Intel Optane memory do not uninstall the driver for Intel Rapid Storage Technology as it will result in a blue screen error The Intel Rapid Storage Technology user inter...

Page 13: ...re used for securing different components Table 3 Screw list Component Screw type Quantity Screw image Optical drive assembly M2x3 Optical drive bracket M2x3 2 Optical drive connector board M2x2 Big Head 1 Base cover M2 5x7 M2x4 M2x2 6 1 2 NOTE Screw color may vary depending on the configuration ordered Battery M2x3 4 Solid state drive to thermal plate M2x2 Big Head 1 Solid state drive M2x0 8x2 2 ...

Page 14: ...ptional M2x2 Big Head 1 Power adapter port M2x3 1 Display panel M2x2 4 Hinges M2 5x2 5 M2x2 8 2 Wireless card bracket M2x3 1 Micro Secure Digital Card Removing the Micro Secure Digital card Prerequisites 1 Follow the procedure in Before working inside your computer Steps 1 Push the micro secure digital card to release it from the computer 2 Slide the micro secure digital card out of the computer 1...

Page 15: ...g the Micro Secure Digital card Steps 1 Slide the micro secure digital into the slot until it clicks into place 2 Follow the procedures in After working inside your computer Removing and installing components 15 ...

Page 16: ...uisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card Steps 1 Remove the single M2x4 screw that secures the optical drive to the system 1 2 Slide the optical drive out of the computer 2 16 Removing and installing components ...

Page 17: ... the optical drive bracket from the optical drive 2 Installing the optical drive assembly Steps 1 Align the optical drive bracket to the screw holes on the optical drive 1 2 Replace the two M2x3 screws that secure the optical drive bracket to the optical drive 2 Removing and installing components 17 ...

Page 18: ...til it clicks into place 1 4 Replace the single M2x4 screw that secures the optical drive to the system 2 Next steps 1 Replace the SD memory card 2 Follow the procedure in after working inside your computer 18 Removing and installing components ...

Page 19: ...oosen the three captive screws 1 2 Remove the single M2x4 screw two M2x2 screws and six M2 5x7 screws that secure the base cover to the palmrest and keyboard assembly 2 3 4 3 Pry the base cover from the top right corner 1 and continue to open the right side of the base cover 2 4 Lift the left side of the base cover and remove it off the system 3 Removing and installing components 19 ...

Page 20: ...nstalling the base cover Steps 1 Place the base cover on the palmrest and keyboard assembly 1 2 Press the right side of the base cover until it snaps into place 2 3 20 Removing and installing components ...

Page 21: ...he single M2x4 screw that secures the base cover to the palmrest and keyboard assembly 1 2 4 Replace the two M2x2 screws and six M2 5x7 screws that secure the base cover to the palmrest and keyboard assembly 3 4 Removing and installing components 21 ...

Page 22: ...assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board Steps 1 Pry the clips securing the memory module until the memory module pops up 1 2 Remove the memory module from the memory module slot 2 Installing the memory module Steps 1 Align the notch on the memory module with the tab on the memory module slot 2 Slide the memory module firmly into the sl...

Page 23: ...isites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board Steps 1 Remove the single M2x3 screw that secures the WLAN card bracket to the system board 1 2 Slide and remove the WLAN card bracket that secures the WLAN cables 2 3 Disco...

Page 24: ...ps 1 Insert the WLAN card into the connector on the system board 1 2 Connect the WLAN cables to the connectors on the WLAN card 2 3 Place the WLAN card bracket to secure the WLAN cables to the WLAN card 3 4 Replace the single M2x3 screw to secure the WLAN bracket to the WLAN card 4 24 Removing and installing components ...

Page 25: ...he procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board Steps 1 Loosen the captive screw that secures the thermal plate to the palmrest and keyboard assembly 1 2 Remove the single M2x3 screw that secures the thermal plate to the palmrest and keyb...

Page 26: ...thermal plate 1 6 Lift the solid state drive off the thermal plate 2 Installing the M 2 2230 Solid state drive Steps 1 Place the solid state drive into the thermal plate slot 1 2 Replace the single M2x2 screw that secures the solid state drive to the thermal plate 2 26 Removing and installing components ...

Page 27: ...ermal plate to the palmrest and keyboard assembly 2 6 Replace the single M2x3 screw that secures the thermal plate to the palmrest and keyboard assembly 3 Next steps 1 Connect the battery cable to the connector on the system board 2 Replace the base cover 3 Replace the optical drive assembly 4 Replace the SD memory card 5 Follow the procedure in after working inside your computer Removing and inst...

Page 28: ... and keyboard assembly 2 3 Slide and remove the thermal plate from the solid state drive Intel Optane slot 3 4 Slide and lift the solid state drive Intel Optane off the palmrest and keyboard assembly 4 Installing the M 2 2280 Solid state drive or Intel Optane memory Optional Steps 1 Slide and insert the tab of the solid state drive Intel Optane into the solid state drive Intel Optane slot 1 2 2 Al...

Page 29: ...Removing the coin cell Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board Steps 1 Using a plastic scribe gently pry the coin cell battery out of the slot on the I O board 1 2 Remove the coin cell battery away from the...

Page 30: ...coin cell battery Steps 1 With the positive side facing up insert the coin cell battery into the battery socket on the I O board 1 2 Press the battery until it clicks into place 2 30 Removing and installing components ...

Page 31: ...ot expose the battery to high temperatures or disassemble battery packs and cells Do not apply pressure to the surface of the battery Do not bend the battery Do not use tools of any kind to pry on or against the battery Ensure any screws during the servicing of this product are not lost or misplaced to prevent accidental puncture or damage to the battery and other system components If the battery ...

Page 32: ...the four M2x3 screws that secure the battery to the palmrest and keyboard assembly 2 3 Lift the battery off the palmrest and keyboard assembly 3 Installing the battery Steps 1 Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly 1 2 Replace the four M2x3 screws that secure the battery to the palmrest and keyboard assembly 2 3 Connect the battery cable to ...

Page 33: ...rking inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery Steps 1 Lift the latch and disconnect the hard drive cable from the system board 1 2 Remove the four M2x3 screws that secure the hard drive assembly to the palm rest and keyboard assembly 2 3 Lift the hard drive assembly along with its cable off the palm rest and ...

Page 34: ...ct the interposer from the hard drive 5 Remove the four M3x3 screws that secure the hard drive bracket to the hard drive 1 6 Lift the hard drive bracket off the hard drive 2 34 Removing and installing components ...

Page 35: ... the screw holes on the hard drive bracket with the screw holes on the hard drive 1 2 Replace the four M3x3 screws that secure the hard drive bracket to the hard drive 2 3 Connect the interposer to the hard drive Removing and installing components 35 ...

Page 36: ...ive assembly to the palm rest and keyboard assembly 2 6 Connect the hard drive cable to the system board and close the latch to secure the cable 3 Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the optical drive assembly 4 Replace the SD memory card 5 Follow the procedure in after working inside your computer 36 Removing and installing components ...

Page 37: ...mory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board Steps 1 Disconnect the ODD cable display cable and fan cable from the system board 1 2 3 2 Unroute the display cable from the routing guides on the fan 1 Removing and installing components 37 ...

Page 38: ...3 Remove the three M2 5x5 screws that secure the fan to the palm rest and keyboard board assembly 1 4 Lift the fan off the palm rest and keyboard board assembly 2 38 Removing and installing components ...

Page 39: ...th the screw holes on the palm rest and keyboard board assembly 1 2 Replace the three M2 5x5 screws that secure the fan to the palm rest and keyboard board assembly 2 3 Route the display cable through the routing guides on the fan 1 Removing and installing components 39 ...

Page 40: ...nnect the ODD cable display cable and fan cable to the system board 3 2 1 Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the optical drive assembly 40 Removing and installing components ...

Page 41: ... connector on the system board Steps 1 Loosen the four captive screws that secure the heatsink to the system board 1 NOTE Loosen the screws in the order of the callout numbers 1 2 3 4 as indicated on the heatsink 2 Remove the three M2x3 screws that secure the heatsink to the system board 2 3 Lift the heatsink off the system board 3 Installing the heatsink Steps 1 Place the heatsink on the system b...

Page 42: ...the SD memory card 5 Follow the procedure in after working inside your computer VGA Daughterboard Removing the VGAcable Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board 6 Remove the memory 7 Remove the WLAN 8 Remove...

Page 43: ...5 Remove the system board Steps Disconnect the VGA cable and remove it from the palmrest and keyboard assembly 1 Installing the VGA cable Steps Connect the VGA cable and affix it to the palmrest and keyboard assembly 1 Removing and installing components 43 ...

Page 44: ...e battery cable to the connector on the system board 12 Replace the base cover 13 Replace the optical drive assembly 14 Replace the SD memory card 15 Follow the procedure in after working inside your computer Speakers Removing the speakers Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base co...

Page 45: ... the speakers About this task NOTE If the rubber grommets are pushed out when removing the speakers push them back in before replacing the speakers Steps 1 Using the alignment posts and rubber grommets place the speakers in the slots on the palm rest and keyboard assembly 1 2 Route the speaker cable through the routing guides on the palm rest and keyboard assembly 2 3 Connect the speaker cable to ...

Page 46: ...rd Removing the IO board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery 6 Remove the hard drive assembly Steps 1 Disconnect the VGA cable from the I O board 1 2 Open the latch and disconnect the I O board cable from the system board 2 46 Removing and installing ...

Page 47: ...oard assembly 2 NOTE When the IO board cable is disconnected from the system board an RTC error occurs This error occurs whenever the RTC coin cell battery IO board or system board are removed In such instances after the system is reassembled it will undergo and RTC reset cycle and the computer turns on and turn off several times Removing and installing components 47 ...

Page 48: ...Installing the IO board Steps 1 Using the alignment posts place the I O board on the palm rest and keyboard assembly 1 2 Replace the single M2x4 screw that secures the I O board to the palm rest and keyboard assembly 2 3 Connect the VGA cable to the I O board 1 4 Connect the I O board cable to the system board and close the latch to secure the cable 2 48 Removing and installing components ...

Page 49: ...ng the touch pad assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery Steps 1 Open the latch and disconnect the hard drive cable and touch pad cable from the system board 1 2 2 Peel the tape that secures the touch pad to the palmrest and keyboard assembly 3 R...

Page 50: ...eyboard assembly 1 4 Lift the touch pad bracket off the palm rest and keyboard assembly 2 5 Remove the four M2x2 screws that secure the touch pad to the palmrest and keyboard assembly 1 6 Lift the touch pad off the palmrest and keyboard assembly 2 50 Removing and installing components ...

Page 51: ...able on the palm rest and keyboard assembly and the gap on either sides of the touch pad is equal Steps 1 Place the touch pad into the slot on the palmrest and keyboard assembly 1 2 Replace the four M2x2 screws that secure the touch pad to the palmrest and keyboard assembly 2 Removing and installing components 51 ...

Page 52: ...ecure the touch pad bracket to the palmrest and keyboard assembly 2 5 Affix the tape that secures the touch pad to the palmrest and keyboard assembly 1 6 Slide the touch pad cable and hard drive cable into its connector on the system board and close the latch to secure the cables 2 3 52 Removing and installing components ...

Page 53: ...ur computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board 6 Remove the WLAN Steps 1 Open the latch and disconnect the optical drive cable and display cable from the system board 1 2 2 Peel off the tape securing the wireless antenna from the system board 3 3 Unroute the display cable from...

Page 54: ...nd right hinges to the system board and palmrest and keyboard assembly 1 5 Lift the palmrest and keyboard assembly at an angle 2 6 Lift the hinges Remove the palmrest and keyboard assembly off the display assembly 1 2 54 Removing and installing components ...

Page 55: ...7 After performing all the preceding steps you are left with display assembly Removing and installing components 55 ...

Page 56: ...place the palmrest and keyboard assembly under the hinges on the display assembly 1 2 Seat the palmrest and keyboard assembly on the display assembly 2 3 Press the hinges down on the system board and palmrest and keyboard assembly 3 4 Replace the five M2 5x5 screws that secure the left and right hinges to the system board and palmrest and keyboard assembly 1 56 Removing and installing components ...

Page 57: ... routing guides on the palmrest and keyboard assembly 1 6 Affix the antenna cables to the system board 2 7 Connect the display cable and the optical drive cable to the connector on the system board 3 4 Removing and installing components 57 ...

Page 58: ...memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board 6 Remove the WLAN 7 Remove the system fan 8 Remove the display assembly Steps 1 Open the latch and disconnect the power button board cable from the system 1 2 Peel the conductive tape off the power button board 2 3 Remove the single M2x2 screw that secures t...

Page 59: ...latch to secure the cable 4 Next steps 1 Replace the display assembly 2 Replace the system fan 3 Replace the WLAN 4 Connect the battery cable to the connector on the system board 5 Replace the base cover 6 Replace the optical drive assembly 7 Replace the SD memory card 8 Follow the procedure in after working inside your computer System board Removing the system board Prerequisites 1 Follow the pro...

Page 60: ...move the display assembly Steps 1 Disconnect the power adapter port cable optical drive cable and speaker cable from the system board 1 2 3 2 Remove the single M2x2 screw that secures the optical drive connector to the system board 1 3 Lift the optical drive connector 2 60 Removing and installing components ...

Page 61: ...he following cables from the system board a Power button board cable 1 b Finger print board cable 2 c IO board cable 3 d Hard drive cable 4 e Touchpad cable 5 f Keyboard cable 6 Removing and installing components 61 ...

Page 62: ...e palmrest and keyboard assembly 1 6 Flip the system board off the palmrest and keyboard assembly 2 7 Disconnect the VGA daughterboard cable from the system board 1 8 Lift the system board off the palmrest and keyboard assembly 2 62 Removing and installing components ...

Page 63: ...cable to the system board 2 3 Flip the system board on the palmrest and keyboard assembly 3 4 Align the screw hole on the system board with the screw hole on the palmrest and keyboard assembly 5 Replace the single M2x4 screw that secures the system board to the palmrest and keyboard assembly 1 Removing and installing components 63 ...

Page 64: ...nd replace the single M2x2 screw that secures it to the system board 1 2 7 Connect the following cables to the system board a Power button board cable 1 b Finger print board cable 2 c IO board cable 3 64 Removing and installing components ...

Page 65: ...d Hard drive cable 4 e Touchpad cable 5 f Keyboard cable 6 8 Connect the power adapter port cable optical drive cable and speaker cable to the system board 1 2 3 Removing and installing components 65 ...

Page 66: ...e your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery 6 Remove the WLAN 7 Remove the SSD 8 Remove the system fan 9 Remove the heatsink 10 Remove the display assembly 11 Remove the power button board 12 Remove the system board Steps 1 Remove the single M2x2 screw that secures the power button on the palmrest and keyboard assembl...

Page 67: ...er cable on the palm rest and keyboard assembly 2 Using the alignment posts align and place the power button on the palmrest and keyboard assembly 1 3 Replace the single M2x2 screw that secures the power button on the palmrest and keyboard assembly 2 Removing and installing components 67 ...

Page 68: ...embly 11 Replace the SD memory card 12 Follow the procedure in after working inside your computer Power adapter port Removing the power adapter port Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery 6 Remove the WLAN 7 Remove the SSD 8 Remove the display assembly 9...

Page 69: ...ble off the palmrest and keyboard assembly 4 Installing the power adapter port Steps 1 Place the power adapter port into the slot on the palmrest and keyboard assembly 1 2 Replace the single M2x3 screw that secures the power adapter port to the palmrest and keyboard assembly 2 3 Route the power adapter cable through the routing channels 3 4 Connect the power adapter cable to the system board 4 Rem...

Page 70: ...ter Display bezel Removing the display bezel Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board 6 Remove the memory 7 Remove the WLAN 8 Remove the SSD 9 Remove the hard drive assembly 10 Remove the system fan 11 Remov...

Page 71: ...he display bezel 2 3 Pry up the bottom inner edge of the display bezel and lift the bezel off the display assembly 3 Installing the display bezel Steps Align the display bezel with the display back cover and antenna assembly and then gently snap the display bezel into place 1 Removing and installing components 71 ...

Page 72: ... 10 Replace the optical drive assembly 11 Replace the SD memory card 12 Follow the procedure in after working inside your computer Camera Removing the camera Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery 6 Remove the WLAN 7 Remove the SSD 8 Remove the hard driv...

Page 73: ...nect the camera cable from the camera module 2 3 Lift the camera module from the display back cover and antenna assembly 3 Installing the camera Steps 1 Connect the camera cable to the camera module 1 2 Using the alignment post adhere the camera module on the display back cover and antenna assembly 2 3 Route the camera cable through the routing channels 3 Removing and installing components 73 ...

Page 74: ...e base cover 10 Replace the optical drive assembly 11 Replace the SD memory card 12 Follow the procedure in after working inside your computer Display panel Removing the display panel Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery 6 Remove the WLAN 74 Removing a...

Page 75: ...that secure the display panel to the display back cover and antenna assembly 1 2 Lift the display panel and turn it over 2 3 Peel the tape that secures the display cable to the back of the display panel 1 4 Lift the latch and disconnect the display cable from the display panel cable connector 2 5 Lift the display panel away from the display back cover and antenna assembly 3 Removing and installing...

Page 76: ... cable to the connector at the back of the display panel and close the latch to secure the cable 2 3 Adhere the tape that secures the display cable to the back of the display panel 3 4 Turn the display panel over and place it on the display back cover and antenna assembly 4 76 Removing and installing components ...

Page 77: ...e display panel with the screw holes on the display back cover and antenna assembly 6 Replace the four M2x2 screws that secure the display panel to the display back cover and antenna assembly 1 Removing and installing components 77 ...

Page 78: ...1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery 6 Remove the WLAN 7 Remove the SSD 8 Remove the hard drive assembly 9 Remove the system fan 10 Remove the heatsink 11 Remove the display assembly 12 Remove the display bezel 13 Remove the camera 14 Remove the display panel Steps ...

Page 79: ...n the hinges and brackets with the screw holes on the display back cover and antenna assembly 1 2 Replace the eight M2 5x2 5 screws and two M2x2 screws that secure the hinges to the display back cover and antenna assembly 3 2 Removing and installing components 79 ...

Page 80: ...the WLAN 10 Replace the battery 11 Replace the base cover 12 Replace the optical drive assembly 13 Replace the SD memory card 14 Follow the procedure in after working inside your computer Display cable Removing the display cable Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 80 Remo...

Page 81: ...ck cover and antenna assembly 1 2 Peel the adhesive that secures the camera cable 2 3 Remove the camera cable and the display cable from the routing guides on the display back cover and antenna assembly 3 Installing the display cable Steps 1 Route the camera cable through the routing guides on the display back cover and antenna assembly 1 2 Affix the adhesive that secures the camera cable 2 3 Conn...

Page 82: ...e battery 11 Replace the base cover 12 Replace the optical drive assembly 13 Replace the SD memory card 14 Follow the procedure in after working inside your computer Display back cover and antenna assembly Removing the display back cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cove...

Page 83: ...eatsink 11 Remove the display assembly 12 Remove the display bezel 13 Remove the camera 14 Remove the display panel 15 Remove the display hinges 16 Remove the display cable About this task After performing all the preceding steps you are left with the display back cover Removing and installing components 83 ...

Page 84: ...ace the camera 5 Replace the display bezel 6 Replace the display assembly 7 Replace the hard drive assembly 8 Replace the system fan 9 Replace the heatsink 10 Replace the SSD 11 Replace the WLAN 12 Replace the battery 13 Replace the base cover 14 Replace the optical drive assembly 15 Replace the SD memory card 16 Follow the procedure in after working inside your computer 84 Removing and installing...

Page 85: ...hard drive assembly 12 Remove the system fan 13 Remove the heatsink 14 Remove the VGA daughterboard 15 Remove the IO board 16 Remove the touchpad 17 Remove the display assembly 18 Remove the power button board 19 Remove the power button with fingerprint reader 20 Remove the display hinges 21 Remove the power adapter port 22 Remove the system board About this task After performing the preceding ste...

Page 86: ...86 Removing and installing components ...

Page 87: ...r 2 As the computer boots press the F12 key as the Dell logo appears 3 On the boot menu screen select the Diagnostics option 4 Click the arrow at the bottom left corner Diagnostics front page is displayed 5 Click the arrow in the lower right corner to go to the page listing The items detected are listed 6 To run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic ...

Page 88: ...rror Camera status light Indicates whether the camera is in use Solid white Camera is in use Off Camera is not in use Caps Lock status light Indicates whether Caps Lock is enabled or disabled Solid white Caps Lock enabled Off Caps Lock disabled Flashing BIOS USB key Steps 1 Follow the procedure from step 1 to step 7 in Flashing the BIOS to download the latest BIOS setup program file 2 Create a boo...

Page 89: ...more information see Dell Windows Backup Media and Recovery Options WiFi power cycle About this task If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed The following procedure provides the instructions on how to conduct a WiFi power cycle NOTE Some ISPs Internet Service Providers provide a modem router combo device Steps ...

Page 90: ... and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the approp...

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