Dell V525W Manual Download Page 131

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Printhead Unsupported

Try one or more of the following:

•

Turn the printer off, and then turn it back on.

•

Install a supported printhead.

Open the printer.

Press the release tab, and then remove the cartridges.

Lift the carrier latch.

Remove the unsupported printhead.

Troubleshooting

131

Summary of Contents for V525W

Page 1: ...Dell V525w User s Guide January 2012 www dell com support dell com Machine type s 4448 Model s 4d1 4dE ...

Page 2: ...bidden Trademarks used in this text Dell andtheDELL logo are trademarksofDellInc Microsoft andWindowsareregisteredtrademarksofMicrosoft Corporation Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own ...

Page 3: ...e language sheet 18 Using the printer control panel 20 Changing the Sleep timeout 22 Saving paper and energy 22 Restoring factory default settings 22 Using the printer software 24 Minimum system requirements 24 Using the Windows printer software 24 Using the Macintosh printer software 26 Finding and installing optional software 27 Downloading PCL and PS drivers Windows only 27 Reinstalling the pri...

Page 4: ...rinter control panel 51 Placing separator sheets between copies 51 Copying multiple pages on one sheet 52 Placing an overlay message on each page 52 Removing the background of a copy 52 Making a two sided duplex copy 53 Canceling copy jobs 54 Scanning 55 Tips for scanning 55 Scanning to a local computer 55 Scanning to a network computer 56 Scanning to a flash drive or memory card 56 Scanning photo...

Page 5: ...ng FAQ 103 Maintaining the printer 117 Maintaining ink cartridges 117 Cleaning the exterior of the printer 118 Cleaning the scanner glass 119 Moving the printer to another location 119 Troubleshooting 121 Before you troubleshoot 121 If Troubleshooting does not solve your problem 121 Setup troubleshooting 121 Understanding printer messages 126 Jams and misfeeds troubleshooting 133 Print troubleshoo...

Page 6: ...Edition notice 160 Power consumption 163 Index 171 Contents 6 ...

Page 7: ...gned tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do n...

Page 8: ...ental impact even further Conserving energy Activate Eco Mode This feature sets the screen brightness to low and sets the printer to change to Sleep mode after the printer is left idle for 10 minutes Select the lowest Sleep timeout The Sleep feature puts the printer in a minimum power standby mode after the printer has been idle for a set amount of time the Sleep timeout Share your printer Wireles...

Page 9: ... purchased Finding information about the printer Publications What are you looking for Find it here Initial setup instructions Connecting the printer Installing the printer software Setup documentation The setup documentation came with the printer Additional setup and instructions for using the printer Selecting and storing paper and specialty media Loading paper Performing printing copying scanni...

Page 10: ...u faster Service Tag Express Service Code Note The Service Tag and Express Service Code appear on labels located on your printer Software and Drivers Certified drivers for your printer and installers for Dell printer software Readme files Last minute technical changes or advanced technical reference material for experienced users or technicians Installation software CD Note If you purchased your D...

Page 11: ...he ADF 7 ADF exit tray extension Catch legal size paper as it exits from the ADF 8 ADF tray Load original documents into the ADF Notes Use the ADF for scanning copying or faxing multiple page documents Do not load postcards photos small items or thin media such as magazine clippings into the ADF Place these items on the scanner glass 9 Printer control panel Operate the printer 10 Paper exit tray H...

Page 12: ...the plug to access the port 17 USB port Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when plugging in or removing a USB cable or installation cable 18 LINE port Connect the printer to an active telephone line through a standard wall jack RJ 11 DSL filter or VoIP adapter or any other adapter that allows you to access the phone line to...

Page 13: ...2 Jam clearance cover Access and clear paper jams 23 Ink cartridge access area Install replace or remove ink cartridges 24 Scanner unit Access the ink cartridges and printhead Clear paper jams About your printer 13 ...

Page 14: ...s 32 Series 33 Series 33R 1 Licensed for a single use only After use return this cartridge to Dell for remanufacturing refilling or recycling For more information on recycling Dell products visit www dell com recycle 2 Available only on the Dell Web site at www dell com supplies Notes To get more ink order high yield ink cartridges Depending on your country or region you may get the ink cartridges...

Page 15: ...printhead nozzles may dry out Removing ink cartridges 1 Turn on your printer 2 Open the printer Note The printhead moves to the cartridge installation position 3 Press the release tab and then remove the used ink cartridge or cartridges Installing ink cartridges 1 Remove the ink cartridge from the pack and then remove the protective cap from the ink cartridge Ordering and replacing supplies 15 ...

Page 16: ...e new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air 3 Close the printer Recycling Dell products To return Dell products to Dell for recycling 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select Printer Home 4 Choose your printer from the printer drop down list 5 Click Order supplies in t...

Page 17: ...6 Click 7 Follow the instructions on the computer screen Ordering and replacing supplies 17 ...

Page 18: ... Your printer comes with a preinstalled English language sheet depending on your country or region 1 Remove the language sheet from the documentation folder that came with the printer 2 If necessary insert the paper exit tray into the printer 3 Press the latch under the printer control panel to release it and then push the panel back to its shipping position 4 Open the printer 5 Remove the languag...

Page 19: ...heet holder and then attach the language sheet holder to the printer control panel 7 Raise the printer control panel until it clicks into place 8 Close the printer and then fully extend the paper exit tray Using the printer control panel buttons and menus 19 ...

Page 20: ... through menu items that appear on the display 4 Home Return to the home screen 5 Keypad In Copy mode or Photo mode Enter the number of copies or prints you want to make In Fax mode Enter fax numbers Operate an automated answering system Select letters when creating a Speed Dial list Type numbers to enter or edit the date and time shown on the display 6 Back Return to the previous screen Exit from...

Page 21: ...ial Tone Dial the telephone number manually using the keypad before sending the fax 11 Address Book Access fax numbers from a saved list of numbers 12 Color Switch to color mode 13 Black Switch to black and white mode 14 Start Start a job depending on which mode is selected 15 Cancel Cancel a print copy scan or fax job in progress Clear current settings or error messages and return to previous set...

Page 22: ...row button to scroll to On and then press To optimize energy efficiency reduce the Sleep timeout and Screen Brightness 1 From the printer control panel navigate to Setup Device Setup Sleep 2 Press the up or down arrow button to select or use the keypad to enter the Sleep timeout value and then press 3 From the printer control panel navigate to Setup Device Setup Screen Brightness 4 Press the up or...

Page 23: ...estarts automatically after resetting to factory default settings 4 When prompted to set the initial settings of your printer make your selections using the printer control panel buttons Initial Setup Complete appears on the display Using the printer control panel buttons and menus 23 ...

Page 24: ...ter Ubuntu Linux 11 10 11 04 10 10 and 10 04 Red Hat Enterprise Linux WS 6 WS 5 and WS 4 Red Flag Linux Desktop 6 0 SUSE Linux Enterprise Server 11 and 10 SUSE Linux Enterprise Desktop 11 and 10 Linux openSUSE 11 4 11 3 and 11 2 Linpus Linux Desktop 9 6 Fedora 14 Debian GNU Linux 6 0 and 5 0 Mint 10 and 9 PCLinux OS 2010 12 and 2010 10 The printer driver for this operating system is available only...

Page 25: ...ax contacts Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Dell Wireless Setup Utility referred to as Wireless Setup Utility Set up the wireless printer on a wireless network Change the wireless settings of the printer Note This program is installed automatically with the printer software if the printer has wireless capability Dell Tools for Offi...

Page 26: ...print jobs With a document or photo open choose File Print Launching an application 1 From the Finder navigate to Applications select your printer folder 2 Double click the application that you want to use Use the To Printer Settings Customize settings for fax jobs Create and edit the Contacts list Configure e mail connectivity settings Configure the language country date and time Shortcuts Speed ...

Page 27: ...al software Downloading PCL and PS drivers Windows only Universal Print Drivers PCL 5 emulation PCL XL emulation and PS emulation can be downloaded from our Web site You need to search for your printer model to view compatible drivers Reinstalling the printer software When you set up the printer using the installation software CD all the necessary software was installed If you encountered problems...

Page 28: ...ick or click Start and then click Run b In the Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive c Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen For Macintosh users Note To take advantage of the full features of your printer select the custom install option and then select all packages listed 1 Close all open ap...

Page 29: ...r feed guard 3 Place the paper at the center of the paper support Note Use the indicators on the paper support when loading smaller size paper 4 Adjust the paper guides so they rest against the edges of the paper Note Do not force paper into the printer The paper should be flat against the paper support and the edges should be flush against both paper guides Loading paper and original documents 29...

Page 30: ... paper You load letterhead paper with the printable side faceup and the top of the letterhead going into the printer first 25 sheets of heavyweight matte paper The printable side of the paper is faceup The paper guides rest against the edges of the paper Note Draft mode is available but is not recommended for use with expensive paper such as heavyweight matte labels photo cards and glossy paper Lo...

Page 31: ...envelopes that have exposed flap adhesive 25 sheets of labels The printable side of the label is faceup The paper guides rest against the edges of the paper Note Draft mode is available but is not recommended for use with expensive paper such as heavyweight matte labels photo cards and glossy paper 25 greeting cards index cards postcards or photo cards The printable side of the card is faceup You ...

Page 32: ...dges of the transfer Note For best results load transfers one at a time 50 transparencies The rough side of the transparencies is faceup The paper guides rest against the edges of the transparencies You remove any paper backing sheets from the transparencies before loading You load A4 or letter size transparencies If the transparencies have a removable strip then each strip faces up Note Transpare...

Page 33: ...he ADF You can load up to 35 sheets of an original document into the ADF for scanning copying and faxing You can load A4 letter or legal size paper into the ADF 1 Adjust the paper guide on the ADF tray to the width of the original document 2 Load the original document faceup and top edge first into the ADF until you hear a sound from the ADF Loading paper and original documents 33 ...

Page 34: ...f copies to print the type of paper to use and how the pages should print 4 Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 From the Page Setup dialog set the printer paper size and orientation 3 Click OK 4 From the menu bar choose File Print 5 From the Printer pop up menu choose your printer 6 From the print op...

Page 35: ...any printer software dialogs 6 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 From the Page Setup dialog set the printer paper size and orientation 3 Click OK 4 From the menu bar choose File Print 5 From the Printer pop up menu choose your printer 6 From the Copies area enter the number of copies that you want to print and then select Collated 7 Click Print C...

Page 36: ... one sheet For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab Page Layouts area select Multiple pages per side N Up 4 Select the number of page images to print on each side 5 Adjust other settings as needed 6 Click OK to close any printer software dialogs 7 Click OK or Print For Macintosh users 1 With a document open c...

Page 37: ...out tab Page Orientation area select an orientation 6 Click OK to close any printer software dialogs 7 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 From the Format for pop up menu choose your printer 3 From the Paper Size pop up menu choose your envelope size If no size matches the envelope size then set a custom size 4 Select an orientation and then click ...

Page 38: ...nd adjust the settings as needed to create a custom size and then click OK 5 Navigate to Paper type list select the created custom type 6 Click OK to close any printer software dialogs 7 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 From the Format for pop up menu choose your printer 3 From the Paper Size pop up menu choose your paper size If no paper size m...

Page 39: ...software dialogs 6 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 From the Format for pop up menu choose your printer 3 From the Paper Size pop up menu choose Manage Custom Sizes 4 Adjust the settings as needed to create a custom size and then click OK 5 Click OK 6 From the menu bar choose File Print 7 From the printer pop up menu choose your printer 8 Click ...

Page 40: ...g reading or writing from the memory device A loss of data can occur 2 Follow the instructions or select from available options on the printer display Note If the printer does not recognize the memory device then remove and reinsert it Printing photos from a flash drive 1 Load photo paper 2 Insert a flash drive or digital camera set to mass storage mode 3 Use the up or down arrow button to select ...

Page 41: ...mera 2 Insert the other end of the cable into the PictBridge port on the front of the printer Notes Make sure that the digital camera is set to the correct USB mode If the camera USB selection is incorrect then the camera is detected as a flash drive or an error message is displayed on the printer control panel For more information see the documentation that came with the camera The printer reads ...

Page 42: ... ColorLok certified plain heavy plain and letterhead paper types Do not remove the page until printing is finished Warning Potential Damage Do not touch the duplex latch or latches while actively printing For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab Print on Both Sides Duplex area Print on both sides Click Long e...

Page 43: ...hort Edge binding pages are bound along the short edge of the page top edge for portrait left edge for landscape Portrait Landscape 10 Click Print Setting the duplex printing dry time Using the control panel 1 From the printer control panel navigate to Setup Print Mode Setup Page Dry Time 2 Press the up or down arrow button to scroll to the dry time setting you want and then press Note The dry tim...

Page 44: ... A print queue represents the printer that is connected to your computer The print queue name is usually the printer model or the printer nickname assigned when installing or adding the printer Note Several print queues may appear in the list depending on how the printer is connected USB Ethernet wireless Make sure you know how your printer is connected to the computer to be able to select the cor...

Page 45: ...to rename the printer 4 Click Add Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job If you have to manually select your printer then it is not the default printer To set the default printer For Windows users 1 Click or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press...

Page 46: ...pop up menu choose Quality Media 4 From the Print Quality pop up menu choose a print quality 5 Click OK Pausing print jobs For Windows users 1 Click or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Pause the print job If you want to pau...

Page 47: ...rs 3 Resume the print job If you want to resume a particular print job then choose the document name and then click Resume If you want to resume all print jobs in the queue then click Resume Printer or Start Jobs Canceling print jobs To cancel a print job from the printer control panel press and then press Printing stops and the printer returns to the home screen To cancel a print job from the com...

Page 48: ...For Macintosh users 1 Click the printer icon on the Dock The print queue dialog appears 2 Choose the job you want to cancel and then click Delete Printing 48 ...

Page 49: ... scanner cover if possible to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass Make sure the paper exit tray is fully extended When the document to be copied is in place with the settings you want press to start copying Making copies 1 Load paper 2 L...

Page 50: ...ent corner of the scanner glass and then press Enlarging or reducing images 1 Load paper 2 Load the original document facedown on the scanner glass 3 From the printer control panel navigate to Copy Scale 4 Press the left or right arrow button to scroll to the Scale setting you want Notes If you select Custom then press and then press the left or right arrow button to select a custom percent value ...

Page 51: ...ocument then you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to Copy Copies 4 Press the left or right arrow button to select the number of copies 5 Press the up or down arrow button ...

Page 52: ...e paper orientation and the number of pages that you want to copy on a sheet of paper You may print up to four page images on one sheet 5 Press Placing an overlay message on each page 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to Copy Overlay 4 Press the left or right arrow button to select an overlay set...

Page 53: ...y time you make a selection and then press until you reach the Copy menu screen Notes For long edged binding pages are bound along the long edge of the page left edge for portrait orientation and top edge for landscape orientation For short edged binding pages are bound along the short edge of the page top edge for portrait orientation and left edge for landscape orientation 5 Press and then follo...

Page 54: ...inal document and then reload it faceup into the ADF or facedown on the scanner glass 9 Remove the paper from the paper exit tray and then reload the paper with the top edge first to print the other side of the document Make sure the printable side of the paper is faceup 10 Press Canceling copy jobs To cancel a copy job press and then press Scanning stops and the printer returns to the previous me...

Page 55: ...ust the paper guide on the ADF to the width of the original document When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass When the document to be scanned is in place with the settings yo...

Page 56: ...e associated with your operating system 4 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Set the color quality original image size and other scan options If necessary press each time you make a selection 5 Press Note For Macintosh users you may need to enable scanning to your computer th...

Page 57: ...ct Multiple photos Note Allow at least 1 4 inch of space between photos if you want to scan multiple photos at once and save them as separate images Scanning starts and the scan progress dialog appears 5 Save the photo or photos and open them in a photo editing application to edit For Macintosh users 1 Load photo or photos facedown on the scanner glass 2 From the Applications folder in the Finder ...

Page 58: ...pplication to edit it For Macintosh users 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the Applications folder in the Finder launch the application you want to use Notes Use any application that supports your printer and lets you work with the OCR software ABBYY FineReader If the OCR software is missing then insert the installation software CD Reinstall ...

Page 59: ...an scan the document to the computer and then send it through e mail as an attachment For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Applications folder in the Finder launch the application you want to use Note Use any application that supports both your printer and an e mailing option such as Image Capture 3 From the list of devices...

Page 60: ...the document as a PDF Scanning FAQ How can I improve the quality of a scan Make sure your original documents are in good condition Make sure the application that receives the scanned document is appropriate For example if you are scanning a photo to edit it then make sure you choose a photo editing application to receive the scan If you are scanning a document to edit the text then make sure you c...

Page 61: ... following From the printer control panel press and then press Scanning stops and the printer returns to the previous menu If you are sending the scan job using the printer software then cancel the scan job from the software dialog Scanning 61 ...

Page 62: ...printer folder Printer Settings Email 2 Follow the instructions on the computer screen and then click Save Settings Creating an e mail contact list using the computer For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home select your printer Fax Edit contact list Select from Phone Book 4 From the Phone...

Page 63: ... e mail account information and set up the SMTP server before sending an e mail Make sure the printer is connected to an Ethernet or wireless network before sending an e mail If necessary make sure the network is connected to the Internet for the printer to communicate with the SMTP server If the printer cannot connect to the Internet then contact your system support person The printer supports on...

Page 64: ...items on the scanner glass To send an e mail see Scanning directly to e mail using the printer software on page 59 Canceling an e mail Do one or more of the following From the printer control panel press and then press If you are sending the e mail using the printer software then cancel the e mail from the software dialog E mailing 64 ...

Page 65: ...y electrical or cabling connections such as the power supply cord or telephone during a lightning storm Setting up the printer to fax Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax line To connect Connect the cable from the wall jack to the port of the printer Tips for this setup You can set the printer to receive faxes automatically Auto Answer On or manually A...

Page 66: ...ected to the same telephone wall jack To connect 1 Connect the cable from the wall jack to the port of the printer 2 Remove the protective plug from the port of the printer and then connect the answering machine to the port Connected to different wall jacks Faxing 66 ...

Page 67: ...first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Setup 3 Prin...

Page 68: ...ing voice mail more often than fax Scenario 2 Digital Subscriber Line DSL A Digital Subscriber Line splits your regular telephone line into two channels voice and Internet Telephone and fax signals travel through the voice channel and Internet signals pass through the other channel This way you can use the same line for analog voice calls including faxes and digital Internet access To minimize int...

Page 69: ...the second phone port 3 Remove the protective plug from the port of the printer and then connect the telephone to the port Tips for this setup To make sure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two phone ports for your devices but do not want to pay e...

Page 70: ... plug from the port of the printer and then connect the telephone to the port Tips for this setup To make sure that the phone port on the cable modem is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the sec...

Page 71: ...nter and then connect the telephone to the port Scenario 5 Country or region specific setup Different countries or regions have different types of telephone wall jacks The standard wall jack adopted by most countries or regions is the Registered Jack 11 RJ 11 You need to have an RJ 11 plug or a telephone cable that has an RJ 11 connector so you can connect a device to an RJ 11 wall jack The fax po...

Page 72: ...dapter and then connect the adapter to the wall jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the wall jack Notes Do not remove the wrap plug from the port of the printer The printer may not come with an RJ 11 adapter in your country or region Faxing 72 ...

Page 73: ...l devices into the wall jack You cannot plug a telephone or answering machine into the port of the printer This is called serial connection Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden France Netherlands Switzerland Finland Norway United Kingdom Warning Potential Damage If your country or region is on the list then do not remove the wrap plug from the port of the printer It ...

Page 74: ...the wall jack to the port of the printer Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones Faxing 74 ...

Page 75: ...e and the time and date on your fax machine when a transmission is made This information appears in the header and footer of the faxes that you send In some countries you cannot send a fax without this information Some fax machines block faxes without sender information so make sure that you enter this information in your printer Setting the fax header 1 From the printer control panel navigate to ...

Page 76: ...up 2 Configure the fax settings using the selections in the menu From here You can Address Book Set up view or print the Address Book Fax Reports Print activitylogs Activitylogsletyouviewthesentandreceived fax history of your printer Print confirmation pages or transmission reports These reports let you know if the faxes that you send are sent successfully Ringing and Answering Set the printer to ...

Page 77: ...n Sleep mode then press to wake up the printer Using the Fax Setup Wizard in Windows 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Click Printer Home Fax Set up the printer to fax The Fax Setup Wizard opens 4 Run theFaxSetup Wizard Makesureyou selectthecorrecttelephoneserviceandconnection Thewizard configures optimal fax settings based...

Page 78: ... the Number field d Use the keypad to enter the fax number in the Number field and then press to save the entry e If you want to add another entry then repeat steps a through d 3 To add a fax group a Press the arrow buttons to scroll to Add Group and then press b Use the keypad to enter a group name and then press To change a character press the left arrow button To add a space press the number 0 ...

Page 79: ...e Individuals tab To add fax groups click the Groups tab 4 Click to open the Address Book Note To add contacts you need to import contacts from the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then first add the contact to the address book and then import it 5 From the Address Book click and drag the contacts that you want to add to the Contacts list For mo...

Page 80: ...igate to Fax 2 Enter a fax number or press Address Book to select a number from the Speed Dial or Group Dial list 3 If you want to send a fax to a single recipient then press If you want to send a fax to a group of numbers broadcast fax then press the left or right arrow button to enter another number and then press Repeat this step to add more numbers 4 Press the Color Black button to select a co...

Page 81: ...or VoIP line The line is working if you hear a dial tone If you set the printer to receive faxes manually Auto Answer Off then make sure that the ringer volume is not set to Off If you have set the printer to receive faxes automatically Auto Answer On then load paper in the printer Receiving faxes automatically 1 Make sure that Auto Answer is on From the printer control panel navigate to Setup Fax...

Page 82: ...e telephone attached to the printer Warning Potential Damage Do not touch the cables or the and ports while actively receiving a fax Tips The default code for answering faxes manually is 9 but for increased security you can change it to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and Make sure that the teleph...

Page 83: ...er If theprinter is in an officesettingorina privatebranch exchange then this can be a specific number that you need to press so you can make a call outside the office This can also be a country code or an area code that you need to enter if you are sending faxes outside of town This can be very useful if you frequently send faxes to the same country or area When you set the dialing prefix in the ...

Page 84: ...s set incorrectly then the printer rings but it never receives the fax Distinctive Ring is also called Ident a Call Smart Ring Teen Ring RingMaster or IdentaRing 1 From the printer control panel navigate to Setup Fax Setup Ringing and Answering Ring Pattern 2 Press the arrow buttons to scroll to the ring pattern you want and then press How can I check the dial tone A dial tone lets you know if the...

Page 85: ...r detects the fax signal on the line and takes over the call What settings work best with voice mail service Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephonecompany Thisfeatureallowsyoutohavemultipletelephonenumbersononetelephoneline Eachtelephone number has a designated ring pattern All Rings Single Ring Only Double Ring...

Page 86: ... a fax using a phone calling card 1 Press Dial tone You should hear the dial tone of the telephone line 2 Enter the calling card information and then when you are connected to the telephone carrier follow the prompts 3 When prompted enter the fax number of the recipient and then press How do I know that the fax was sent successfully You can set the printer to print a confirmation page or transmiss...

Page 87: ... the printer control panel navigate to Setup Fax Setup Ringing and Answering Fax Forward 2 Press the arrow buttons to scroll to Forward or Print Forward and then press 3 Using the keypad enter the number to which you want to forward the fax and then press When you enable this option all the faxes that you receive are automatically forwarded until you disable it To disable fax forwarding return to ...

Page 88: ...tting Can I retrieve failed faxes The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink or runs out of paper then you can print the fax later after the error is resolved However you cannot retrieve a failed fax if the failure is due to power loss In this case the printer automatically prints an error report the next time it is turned on For...

Page 89: ...eries of characters called the WPA pre shared key or passphrase to protect wireless networks from unauthorized access WPA2 WPA passphrases must be Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or From 8 to 63 ASCII characters ASCIIcharacters are letters numbers punctuation and symbols found on a keyboard ASCII characters in a WPA passphrase are case sensitive Every d...

Page 90: ...Network Setup Page Information you will need during wireless setup To set up the printer for wireless printing you need to know the following The name of your wireless network which is also known as the SSID Service Set Identifier If encryption was used to secure your network The security key either a WEP key or WPA WPA2 preshared key passphrase To find the WPA WPA2 preshared key passphrase for th...

Page 91: ...y in select printer models or operating systems Note Infrastructure is the recommended network configuration because of its faster transfer speeds better security options and ease of configuration Network Name SSID This is the identifying name that distinguishes a network from other networks in the area Channel Auto is selected by default and cannot be changed if the network is configured in infra...

Page 92: ...are using is connected to the same wireless network where you want to set up the printer For Windows users 1 Close all open software programs 2 Insert the installation software CD If the installation dialog does not appear after a minute then launch the CD manually a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where D is the letter of your CD or DVD dr...

Page 93: ...mputer screen for installing a configured printer on a new computer For Macintosh users 1 Close all open applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package 4 Select My printer is already set up I am installing it on a new computer 5 Click Continue and then f...

Page 94: ...rinter is connected to your computer or mobile device through an ad hoc connection Special wireless installation instructions The following instructions apply to customers outside of North America who are using a wireless broadband box Some examples of these boxes include LiveBox AliceBox N9UF Box Freebox and Club Internet Before you begin Make sure your box is wireless enabled and activated to wo...

Page 95: ... temporarily disable it to load the printer Web page correctly 4 Click Configuration TCP IP Set static IP address 5 In the Address field type the IP address you want to assign to the printer and then click Submit To verify type the static IP address in the Web browser address field and then press Enter For more information contact your system support person Changing wireless settings after install...

Page 96: ...e documentation that came with your computer The printer can communicate on only one wireless network at a time Configuring the printer for an ad hoc wireless network will remove it from any other wireless network either ad hoc or infrastructure for which it is configured For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 ...

Page 97: ...igate to Setup Network Setup Wireless 802 11b g n Network Connection Setup Wireless Wi Fi Protected Setup WPS PIN Mode 2 Follow the instructions on the printer display Configuring security Simple wireless networks require WEP keys or a WPA WPA2 preshared key passphrase or may not have any security at all More advanced wireless network security can require one or more certificates and an authentica...

Page 98: ...ed certificate or click Browse to locate the certificate file b Click Install CA Certificate and then type the path to the CA certificate or click Browse to locate the certificate file 2 Type the necessary information that the authentication server requires 3 Click OK and then follow the instructions on the computer screen Switching between USB Ethernet and wireless connections Windows only You ca...

Page 99: ...rograms and then select the printer program folder from the list 5 Select your printer and then navigate to Printer Home Settings Wireless setup utility 6 Follow the instructions on the computer screen Using the printer locally USB Select the connection type that describes how you currently access your printer If the printer is currently set up for Ethernet 1 Attach a USB cable to the computer and...

Page 100: ...r Run box type control printers c Press Enter or click OK 2 Right click the printer you want to use Network or USB 3 Select Set as Default Printer from the menu 4 Close the Printers or Printers and Faxes window Switching between USB Ethernet and wireless connections Macintosh only You can change the way you access your printer depending on your needs The following procedures assume that you have c...

Page 101: ...r locally USB Select the connection type that describes how you currently access your printer If the printer is currently set up for Ethernet 1 Firmly plug the square end of the USB cable into the back of the printer 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer 3 Add the printer See Adding the printer on page 102 4 A second print queue will be created Remove...

Page 102: ...e Finder choose Utilities 2 Double click Printer Setup Utility or Print Center 3 From the Printer List dialog choose the printer you want to use and then click Add 4 From the Printer Browser select your printer and then click Add Sharing a printer in a Windows environment 1 Prepare the computers to share the printer a Make all computers printing to the printer accessible through Network Neighborho...

Page 103: ... type sharing the printer on a network and then press return 3 Select only one of the following Sharing your printer with Mac OS X users Let other Macintosh computers on the network that use Mac OS X version 10 4 or later use any printer connected to your Macintosh computer Sharing your printer with Windows users Let Windows computers on the network use any printer connected to your Macintosh comp...

Page 104: ...n View the security settings on the access point 1 Open a Web browser and then type the IP address of the access point in the address field Press Enter Notes To obtain the IP address of the access point see the documentation that came with it or contact your system support person If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Enter the user name and pa...

Page 105: ...ed to have both wired and wireless devices How do I find out what type of security my network is using Contact your system support person The person who set up your network usually keeps your wireless information See the documentation that came with your access point wireless router Check the characters of the password that you use to access your wireless network If you are not using a password th...

Page 106: ...unicate with each other over a network they must be connected by cables and or have wireless network adapters built in or installed in them There are many different ways a network can be set up Four common examples appear below Note The printers in the following diagrams represent printers with internal print servers built into them so that they can communicate over a network Wireless network exam...

Page 107: ...a wireless access point The network has no connection to the Internet Scenario 4 Computer connected wirelessly to a printer without Internet access A computer is directly connected to a printer without going through a wireless router This configuration is referred to as an ad hoc network The network has no connection to the Internet Note Most computers can connect to only one wireless network at a...

Page 108: ...mputer using the USB cable This temporary connection may be used to set up the wireless settings of the printer Note A USB cable is not necessary when connecting to a wireless network through Wi Fi Protected Setup WPS How do I attach the USB cable The USB cable attaches to a USB port on the computer and to the square connector on the back of the printer This connection allows you to configure the ...

Page 109: ...ture Ad hoc Characteristics Communication Through an access point Directly between devices Security More security options WEP or no security Range Determinedby therangeandnumber of access points Restricted to the range of individual devices on the network Speed Usually faster Usually slower Requirements for all devices Unique IP address for each device Yes Yes Mode set to Infrastructure mode Ad ho...

Page 110: ...y If the signal is too weak too distorted or blocked by an object then it cannot carry information between the access point wireless router and the printer Ifyou thinksignalstrength is aproblem between youraccesspointandtheprinter thentryone or moreofthefollowing Notes The solutions below are for infrastructure networks If you are using an ad hoc network then adjust the computer when the solution ...

Page 111: ...appliance containing a motorwhen printingover yourwireless network If another wireless network is operating in the vicinity then change the wireless channel on the access point Do not place your access point on a printer or other electronic device Such devices can also interfere with the wireless signal ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless signal is able to pass t...

Page 112: ... set up the printer on the wireless network used by the computer For Macintosh users with an AirPort base station In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences Network AirPort The SSID of the network that the computer is connected to is displayed in the Network Name menu 2 Write down the SSID In Mac OS X version 10 4 or earlier 1 From the Finder navigate to...

Page 113: ...f a device instead of its software The MAC address is displayed as a hexadecimal number in this format 01 23 45 67 89 AB While it is possible to change the MAC address of a network device it is not common practice to do so For this reason MAC addresses are considered permanent IP addresses are easily changed so MAC addresses are a more reliable method of identifying a specific device on a network ...

Page 114: ...uter oraccess point wireless router on an IP network to locate and communicate with each other Devices on an IP network can communicate with each other only if they have unique and valid IP addresses A unique IP address means no two devices on the same network have the same IP address An IP address is a group of four numbers separated by periods An example of an IP address is 123 123 123 123 What ...

Page 115: ...section look for Address View the printer settings From the printer control panel navigate to Setup Network Setup Wireless 802 11 b g n Network Connection Setup TCP IP IP Address How are IP addresses assigned An IP address may be assigned automatically by the network using DHCP Once the printer is set up on a computer the computer sends all print jobs across the network to the printer using this a...

Page 116: ...rinter and the installing computer are not on the same wireless network or if the computer does not have wireless access The wireless network requires certificates Enterprise level security is employed on the wireless network You know the network SSID and security information and want to enter the information on a single screen The printer will be configured for a remote network You know your netw...

Page 117: ...gram folder from the list 3 Navigate to Printer Home select your printer Maintenance tab Supplies Status For Macintosh users 1 From the Apple menu navigate to System Preferences Print Fax select your printer 2 Click Options Supplies or Print Queue 3 Click Supply Levels Aligning the printhead If the characters or lines on your printed image appear jagged or wavy then you may need to align the print...

Page 118: ...lean Printhead or Deep Clean Printhead and then press A cleaning page prints Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remov...

Page 119: ...ake sure all ink or corrective fluid on the document is dry before placing the document on the scanner glass Moving the printer to another location When moving the printer to another location follow these precautions Make sure the printer is off and all cables have been disconnected from the printer Any cart used to move the printer must have a surface able to support the full footprint of the pri...

Page 120: ...the printer control panel to release it and then push the panel back to its shipping position Keep the printer in an upright position to prevent the ink from leaking Avoid severe jarring movements Maintaining the printer 120 ...

Page 121: ...olve your problem Visit our Web site at http support dell com to find the following Live online customer support Contact numbers for telephone customer support Firmware and software updates Setup troubleshooting Incorrect language appears on the display on page 121 Software did not install on page 122 Print job does not print or is missing pages on page 122 Printer is printing blank pages on page ...

Page 122: ... of the computer The USB port is marked with Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the po...

Page 123: ...RINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer REMOVE AND REC...

Page 124: ...r is busy or does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER IS NOT IN SLEEP MODE If the power light is blinking on and off slowly then the printer is in Sleep mode Press to wake up the printer If the printer will not come out of Sleep mode then reset the power 1 Unplug the power cord from the wall out...

Page 125: ...lug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Click or click Start and then click Run 2 In the Sta...

Page 126: ...ob Try one or more of the following Press to continue printing the pages that were saved in the printer memory and then collate the remainder of the print job Press to cancel the current print job Change to Size Paper Try one or more of the following Load the correct paper size in the paper support and then press to continue printing Press to cancel the current job Change to Size Type Paper Try on...

Page 127: ...rn the printer back on Note Make sure the printer is not in Sleep mode Press and hold for three seconds to turn off the printer See the User s Guide for more information Ink Cartridge Missing Try one or more of the following Install the specified missing ink cartridge or cartridges Reinsert the specified ink cartridge or cartridges Press or to clear the message See the User s Guide for a list of s...

Page 128: ...e correct paper size and paper type in the paper support and then press to continue printing Press to cancel the current job Memory Device Error Try one or more of the following Remove the memory device and then reinsert it into the card slot or USB port Touch OK or press to clear the message Network x Software Error x is the number of the network connection Try one or more of the following Press ...

Page 129: ...sage Printhead Error Remove and reinsert the printhead Warning Potential Damage Do not touch the cartridge contacts with bare hands to avoid damage and print quality problems 1 Open the printer and then lift the latch 2 Remove the printhead 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean lint free cloth Troubleshooting 129 ...

Page 130: ...g Try one or more of the following Install the printhead 1 Open the printer and then lift the carrier latch 2 Insert the printhead and then close the latch until it clicks into place Note Make sure to install the ink cartridges into the printhead For more information see Replacing ink cartridges in the User s Guide 3 Close the printer Press to clear the message If the message appears even if the p...

Page 131: ...the following Turn the printer off and then turn it back on Install a supported printhead 1 Open the printer 2 Press the release tab and then remove the cartridges 3 Lift the carrier latch 4 Remove the unsupported printhead Troubleshooting 131 ...

Page 132: ...ve ink If the ink levels are too low then you must replace the ink cartridges before you can clean the printhead nozzles See the User s Guide for more information on how to clean the printhead nozzles Replace Ink Cartridge Try one or more of the following Replace the ink cartridge with one that is supported by your printer Press to clear the message See the User s Guide for a list of supported ink...

Page 133: ...le Scan Error Try one or more of the following Restart your printer Update your printer firmware For more information visit http support dell com USB Device Not Supported Remove the unrecognized USB device and replace it with a supported device USB Hub Not Supported Remove the unrecognized USB hub Jams and misfeeds troubleshooting Paper jam in the printer on page 133 Paper jam in the paper support...

Page 134: ...ce cover Notes Squeeze the snap to lift the jam clearance cover Make sure that the printhead is moved to the side and away from the jammed paper 3 Firmly grasp the paper on both sides and then gently pull it out Note Make sure all paper fragments are removed Troubleshooting 134 ...

Page 135: ...aper jam in the exit tray 1 Firmly grasp the paper and then gently pull it out Note Make sure all paper fragments are removed 2 Touch OK or press depending on your printer model Paper jam in the paper support Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams Troubleshooting 135 ...

Page 136: ...all paper fragments are removed 3 Reattach the paper support until it clicks into place 4 Touch OK or press depending on your printer model Paper jam in the duplex unit Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams Troubleshooting 136 ...

Page 137: ...ear the paper while removing it 3 Reinsert the duplex unit until it clicks into place to clear the message 4 If necessary touch OK or press depending on your printer model Paper jam in the ADF select models only Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams Troubleshooting 137 ...

Page 138: ...s the ADF button and then open the ADF cover Scenario 1 Scenario 2 2 Firmly grasp the paper on both sides and then gently pull it out Scenario 1 Scenario 2 Note Make sure all paper fragments are removed Troubleshooting 138 ...

Page 139: ...uch OK or press depending on your printer model Check under the ADF tray 1 Remove the ADF tray 2 Firmly grasp the paper on both sides and then gently pull it out Note Make sure all paper fragments are removed Troubleshooting 139 ...

Page 140: ...the print side faceup If you are not sure which side is the printable side see the instructions that came with the paper Check the loading instructions for your paper or specialty media REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting Poor quality at the edges of the page on page 140 Streaks or lines on printed image on page 141 Print speed is...

Page 141: ...the Format for pop up menu choose your printer 3 From the Paper Size pop up menu choose a paper size that has Borderless in its name For example if you loaded a 4 x 6 photo paper then choose US 4 x 6 in Borderless 4 Click OK 5 From the menu bar choose File Print 6 From the Printer pop up menu choose your printer 7 From the print options pop up menu choose Quality Media 8 From the Paper Type pop up...

Page 142: ...ber and size of graphics and images in the document ADD MEMORY TO THE COMPUTER Consider upgrading the RAM Computer slows down when printing If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION BETWEEN THE PRINTER AND COMPUTER If your computer is connected to the printer through a USB cable then try using a different USB ...

Page 143: ...to a computer over a network on page 144 Copier or scanner does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit 2 Remove any obstruction keeping the scanner unit open 3 Lower the scanner unit Poor...

Page 144: ...y obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RESTART THE COMPUTER Scanning...

Page 145: ...one by plugging an analog telephone into the port of the printer If you do not hear a dial tone then use the checklist below Listen for a dial tone after checking each item If you hear a dial tone but still have problems sending and receiving faxes then see the other topics in this section Connection checklist Make sure that the printer and other devices on the line if applicable are set up and co...

Page 146: ...ere is too much noise on the line This option enables the printer to transmit the bad blocks of data again and correct the errors When a fax has too many errors the fax may be rejected by the receiving fax machine 1 From the printer control panel navigate to Setup Fax Setup Dialing and Sending Error Correction 2 Check to see if error correction is set to On If it is not set to On then press the ar...

Page 147: ...if you have only one number on the telephone line The printer picks up on the correct distinctive ring if you subscribe to a distinctive ring service MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is an analog device If you are using a PBX system then make sure that the printer is connected to an analog port on the PBX You may need a digital line converter that converts digi...

Page 148: ... telephone line through a standard wall jack a DSL filter a VoIP adapter or a cable modem before you can open the fax software and configure the fax settings Fax error messages on the printer control panel Error Message What it indicates Possible solutions Remote Fax Error The receiving fax machine cannot receive the fax The error on the receiving end could be due to several factors Resend the fax...

Page 149: ...ct the phone cable to the port on the back of the printer Digital line detected The printer is connected to a digital line Theprinteris ananalogdeviceandmust be connected to an analog line To connect the printer to a digital line you must use a digital line converter or a filter For more information see the Setting up the printer to fax section Failed to Connect Phone Line Error Phone Line Not Con...

Page 150: ... software Network troubleshooting Wireless troubleshooting checklist on page 153 The Continue button is unavailable on page 150 Computer firewall is blocking communication with the printer on page 152 Communication with printer lost when connected to Virtual Private Network VPN on page 152 The Continue button is unavailable Try the following solutions in the order they appear until the Continue bu...

Page 151: ...nsure look for an updated version of the printer software on our Web site For more information see the printer User s Guide RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one m...

Page 152: ...orks allow computers to communicate with only the VPN and no other network at the same time Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer To check if the computer is currently connected to a VPN open your VPN Client software and then check your VPN connections Ifyou donothavea VPNClient software installed thenchecktheconne...

Page 153: ... driver is installed on the computer from which you are performing a task The correct printer port is selected The computer and printer are both connected to the same wireless network The printer is located away from obstacles or electronic devices that could interfere with the wireless signal Make sure the printer and access point are not separated by poles walls or support columns containing met...

Page 154: ...SSOCIATION REGISTRATION BUTTON Wireless broadband boxes in Europe the Middle East and Africa such as LiveBox AliceBox N9UF Box FreeBox or Club Internet may require you to press an association registration button when adding the printer to your wireless network If you are using one of these boxes and need more information then see the documentation that came with your box or contact your Internet S...

Page 155: ...omputerisalreadyconnectedtothewirelessnetwork 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point into the address field of your Web browser If you do not know the IP address of the access point 1 Click or click Start and then click Run 2 In the Start Search or Run box type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter ...

Page 156: ...our wireless network Make sure that the laptop and printer have both received IP addresses 1 Click or click Start and then click Run 2 In the Start Search or Run box type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Locating the printer IP address From the printer print a network setup p...

Page 157: ...ist and select the port with Printer Port in the Description column Check the printer model in the Printer column to make sure you select the right printer port 7 Click OK and then try to print again MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED 1 Click or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK 4 Right click the printer an...

Page 158: ...ks and any appliance containing a motor can disrupt wireless network communications Try turning on any potential sources of interference and see if it causes the problem If it does then separate your wireless network from the device CHANGE THE CHANNEL THE ACCESS POINT USES You can sometimes eliminate interference from unknown sources by changing the channel your access point uses to broadcast Ther...

Page 159: ...er address field and checking to see if the printer Web page reloads For more information on assigning static IP addresses see the documentation that came with your router and operating system CHECK FOR KNOWN ISSUES WITH THE ACCESS POINT Some wireless routers have documented defects that were identified and resolved by the manufacturers Visit the company Web site of the router manufacturer Check f...

Page 160: ...12 212or48C F R 227 7202 asapplicable Consistentwith48C F R 12 212or48C F R 227 7202 1through227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commerical Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Federal Communications Commi...

Page 161: ...shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology Services Lexmark International Inc 740 West New Circle Road Lexington...

Page 162: ...lt your local authorities for disposal and recycling options Battery notice This product contains Perchlorate material Special handling may apply For more information go to http www dtsc ca gov hazardouswaste perchlorate Static sensitivity notice This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer Temperat...

Page 163: ...Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes 60 By using theconfiguration menus the Sleep Mode Timeoutcan be modified between1minute and 240minutes Setting theSleepModeTimeouttoalowvaluereducesenergyconsumption butmayincreasetheresponsetimeoftheproduct Setting...

Page 164: ... requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See your setup documentation for more information TheRingerEquivalence Number REN is usedtodetermine the numberofdevicesthatmay beconnected toatelephone line Excessive RENs on a telephone line may result in th...

Page 165: ...REN is an indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The modem REN is located on the rear of the equipment on the product labeling Telephone companies report that electrical surges...

Page 166: ...meters required for compliance with Telecom s telepermit requirements are dependent on the equipment associated with this device The associated equipment shall be set to operate within the following limits for compliance to Telecom s specifications There shall be no more than 10call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shal...

Page 167: ...oduct is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungária Kft 8 Lechner Ödön fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative Refer to the table at the end of the Notices se...

Page 168: ... supérieur est strictement interdite Pour empêcher toute interférence radio au service faisant l objet d une licence cet appareil doit être utilisé à l intérieur et loin des fenêtres afin de garantir une protection optimale Si le matériel ou son antenne d émission est installé à l extérieur il doit faire l objet d une licence L installateur de cet équipement radio doit veiller à ce que l antenne s...

Page 169: ...al Inc tímto prohlašuje že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999 5 ES Dansk LexmarkInternational Inc erklærerherved atdetteproduktoverholderdevæsentligekravogøvrigerelevante krav i direktiv 1999 5 EF Deutsch Hiermit erklärt Lexmark International Inc dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforde...

Page 170: ... fid Direttiva 1999 5 KE Nederlands HierbijverklaartLexmarkInternational Inc dathettoestelditproductinovereenstemmingismetdeessentiële eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc oświa...

Page 171: ...08 USB 108 Caller ID 75 Caller ID pattern fax setting 76 camera connecting 41 canceling copy job 54 e mail 64 print job 47 scan job 61 Cannot Collate Job 126 cannot delete documents from print queue 125 cannot print over wireless network 153 cannot print through USB 125 cannot receive faxes 147 cannot run fax software 148 cannot scan to computer over a network 144 cannot send faxes 146 certificate...

Page 172: ...trol panel 80 loading into the Automatic Document Feeder ADF 33 loading on scanner glass 33 printing 34 scanning for editing 58 scanning using the printer control panel 56 scanning using the touch screen 55 downloading PCL drivers 27 downloading PS drivers 27 downloading Universal Print Driver 27 drivers downloading 27 DSL filter 68 duplex copying automatic 53 copying manual 53 faxing 87 printing ...

Page 173: ... Web site 9 firewall on computer 152 flash drive inserting 40 scanning to 56 forwarding faxes 87 France special wireless setup instructions 94 Freebox 94 frequently asked questions USB cable 108 G greeting cards 31 Group Dial setting up 78 H heavyweight matte paper 30 I ID cards copying 50 improving scan quality 60 incorrect language appears on display 121 index cards 31 information finding 9 info...

Page 174: ...P page does not print 122 page order changing 35 Pages per Side copies 52 paper conserving 8 paper and media envelopes 31 heavyweight matte paper 30 index cards 31 iron on transfers 32 photo cards 31 photo glossy paper 32 plain paper 30 postcards 31 transparencies 32 paper default settings saving 32 paper exit tray 11 paper feed guard 11 paper guide adjustment lever 11 paper guides 11 paper jam in...

Page 175: ...nozzles cleaning 118 Printhead Unsupported 131 Printhead Warning 132 printing collate 34 custom size paper 39 documents 34 envelopes 37 first page first 35 from a PictBridge enabled camera 41 labels 38 multiple pages on one sheet 36 network setup page 90 on both sides of the paper 42 photos from a flash drive 40 tips 34 two sided 42 printing a confirmation page 86 printing a transmission report 86...

Page 176: ...ported file types 39 supported operating systems 24 switching from Ethernet to USB using Windows 98 to wireless using Windows 98 switching from USB to Ethernet using Windows 98 to wireless using Mac OS X 100 to wireless using Windows 98 switching from wireless to Ethernet using Windows 98 to USB using Mac OS X 100 to USB using Windows 98 T TCP IP 114 telecommunication notices 164 165 166 167 tips ...

Page 177: ... Windows software Abbyy Sprint OCR 24 Ink Management System 24 Phone Book 24 Printer Home 24 Printer Setup Utility 24 Printing Preferences 24 Status Messenger 24 Status Monitor Center 24 Tools for Office 24 Wireless Setup Utility 24 wireless 113 Macintosh 100 network indicator light 93 wireless network adding a printer to existing ad hoc network 96 advanced setup 91 common home configurations 106 ...

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