So l v i ng P r o bl e m s
27
FILE LOCATION:
S:\SYSTEMS\Tang\owner\EMF\A00\8P550c20.fm
DELL CONFIDENTIAL – PRELIMINARY 3/11/02
Error Messages
If the message is not listed, see the documentation for the operating system
or the application program that was running at the time the message
appeared.
C HE CK
T HE
BA T TE R Y
S TA TU S
L IG HT
—
If the battery status light flashes
orange or is a steady orange the battery charge is low or depleted. Connect the
computer to an electrical outlet.
If the battery status light flashes green and orange, the battery is too hot to
charge. Turn off the computer (see page 20), disconnect the computer from the
electrical outlet, and then let the battery and computer cool to room
temperature.
If the battery status light rapidly flashes orange, the battery may be defective.
Contact Dell (see page 69).
T
E S T
TH E
EL E CT R IC AL
O UT LE T
—
Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
C
HE CK
T HE
AC
A D AP TE R
—
Check the AC adapter cable connections. If
the AC adapter has a light, ensure that the light is on.
C
ON NE C T
T HE
C OM PU TE R
D IR EC T LY
T O
A N
E LE C TR IC A L
OU TL ET
—
Bypass power protection devices, power strips, and the extension cable to verify
that the computer turns on.
E
LI MIN A TE
PO S S I BL E
IN TE R F ER E NC E
—
Turn off nearby fans, fluorescent
lights, halogen lamps, or other appliances.
A
DJ US T
T HE
P
O W E R
P
R OP E RT IE S
—
See the
Tell Me How
help file or
search for the keyword
standby
in the Help and Support Center
. To access help,
see
R
E S EA T
TH E
M E MO R Y
M OD U LE S
—
If the computer power light turns on
but the display remains blank, reseat the memory modules (see page 52).