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So l v i n g P r o bl e m s
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FILE LOCATION:
S:\SYSTEMS\Tang\owner\EMF\A00\8P550c20.fm
DELL CONFIDENTIAL – PRELIMINARY 3/11/02
Scanner Problems
PC Card Problems
C
HE CK
T HE
PO W E R
CA B LE
C O NNE C TI ON
—
Ensure that the scanner
power cable is firmly connected to a working electrical power source and that the
scanner is turned on. If the device is plugged into a surge protector, try plugging it
directly into an electrical outlet.
C
HE CK
T HE
S C AN NE R
CA B LE
C O NNE C TI ON
—
Ensure that the scanner
cable is firmly connected to the computer and to the scanner.
U
NL OC K
TH E
S CA NN ER
—
Ensure that your scanner is unlocked if it has a
locking tab or button.
R
E INS T A LL
TH E
S CA N NE R
DR IV E R
—
See the scanner documentation for
instructions.
C
HE CK
T HE
P C C
A R D
—
Ensure that the PC Card is properly inserted into
E
NS UR E
T HA T
T HE
C A RD
I S
RE C O GN IZ E D
BY
W
IN DO W S ®
—
Double-
click the
Unplug or Eject Hardware
icon in the Windows taskbar. Ensure that
the card is listed.
I
F
Y O U
H A VE
P RO B LE MS
W IT H
A
D
EL L
-
PR O VI D ED
P C C
A RD
—
Contact Dell (see page 69).
I
F
Y O U
H A VE
P RO B LE MS
W IT H
A
P C C
AR D
NO T
PR O VI DE D
B Y
D
EL L
—
Contact the PC Card manufacturer.
