Dell SmartPC 100N, Owner'S Manual

Page: 34 / 93

So l v i ng P r o bl e m s
33
FILE LOCATION:
S:\SYSTEMS\Tang\owner\EMF\A00\8P550c20.fm
DELL CONFIDENTIAL – PRELIMINARY 3/11/02
C HE CK T HE CO N NE CT IO N — Verify that the telephone line is connected to
the modem.
C HE CK T HE TE L EP HO NE L INE — Try using a different telephone line. If you
are using a line that is 3 m (10 ft) or more in length, try a shorter one.
I R R EG UL A R DI AL T ON E — If you have voice mail service, you might hear an
irregular dial tone when you have messages. Contact your telephone company for
instructions on restoring a dial tone.
T
UR N OF F CA L L W A I TIN G
(
C A TC H
-
PH ON E
) —
See your telephone
directory for instructions on deactivating this feature. Then adjust the dial-up
networking connection properties.
1
Click the Start button and click Control Panel .
2
Click Printers and Other Hardware , click Phone and Modem Options , click
the Dialing Rules tab, and then click Edit... .
3
In the Edit Location window, ensure that To disable call waiting, dial: is
checked, and then select the proper code as listed in your telephone directory.
4
Click Apply and click OK .
5
Close the Phone and Modems Options window.
6
Close the Control Panel window.
V E RI FY TH AT TH E MO D EM IS C O MM UNI CA T ING W I TH W IN DO W S
1
Click the Start button and click Control Panel .
2
Click Printers and Other Hardware and click Phone and Modem Options .
3
Click the Modems tab.
4
Click the COM port for your modem.
5
Click Properties , click the Diagnostics tab, and then click Query Modem to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.