Acer Aspire M3-581T Service Manual Download Page 1

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Acer M3 581T/581TG

SERVICE

GUIDE

Summary of Contents for Aspire M3-581T

Page 1: ...Acer M3 581T 581TG SERVICEGUIDE...

Page 2: ...resulting from any defect in the software Copyright 2012 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or...

Page 3: ...information relating to the basic configuration for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office may have decided to...

Page 4: ...iv...

Page 5: ...r and Battery 1 7 Special Keys and Controls 1 8 I O Ports 1 8 Software 1 8 Environment 1 9 Notebook Tour 1 11 Open Top View 1 11 Closed Front View 1 12 Closed Rear View 1 12 Left View 1 13 Right View...

Page 6: ...ons 3 6 Disassembly Process 3 7 External Module Disassembly Process 3 8 External Modules Disassembly Flowchart 3 8 Removing the Dummy Card 3 9 Removing the HDD Door 3 10 Removing the HDD Module 3 11 R...

Page 7: ...Mainboard 3 59 Replacing the LCD Module Cables to Mainboard 3 60 Replacing the Card reader 3 63 Replacing the Power Switch board Battery 3 64 Replacing the Keyboard 3 67 Replacing the ODD Module 3 73...

Page 8: ...Connector Locations Clearing Password Check and BIOS Recovery 5 6 Clearing Password Check 5 6 Clear CMOS Jumper 5 7 BIOS Recovery by Crisis Disk 5 8 CHAPTER 6 FRU List MA50_HX Exploded Diagrams 6 4 M...

Page 9: ...v...

Page 10: ...vi...

Page 11: ...CHAPTER 1 Hardware Specifications...

Page 12: ...Front View 1 12 Closed Rear View 1 12 Left View 1 13 Right View 1 14 Base View 1 15 Indicators 1 16 Touchpad Basics 1 16 Using the Keyboard 1 17 Lock Keys 1 18 Windows Keys 1 19 Hotkeys 1 20 Special K...

Page 13: ...orted Resolution 1 31 Display Supported Resolution LCD panel Supported Resolution 1 32 Bluetooth Interface 1 32 Bluetooth Module 1 32 Camera 1 32 WIFI Card 1 33 Audio Codec and Amplifier 1 33 Audio In...

Page 14: ...1 4...

Page 15: ...3 system memory 2 GB on board and 1 memory slot Display 0 15 6 HD 1366 x 768 resolution high brightness 200 nit LED backlit Glare TFT LCD Mercury free environment friendly LED backlight with driving c...

Page 16: ...akers and Dolby Digital Output technologies Two built in 20mm diameter stereo speakers and the Acer Tuba CineBass booster supporting low frequency effects True 5 1 channel surround sound output High d...

Page 17: ...gy BIOS user supervisor password Kensington lock slot Dimensions and Weight 0 Dimensions 0 376 4 W x 253 0 D x 19 7 20 7 H mm 14 81 x 10 0 x 0 77 0 82 inches Weight 0 2 25 kg with HDD Power Adapter an...

Page 18: ...dia controls play pause stop previous next Volume controls up down I O Ports 0 Multi in 1 card reader SD SDXC MMC MMCplus Two USB 2 0 ports One USB 3 0 port HDMI port with HDCP support Headphone speak...

Page 19: ...cker Suite Norton Online Backup Multimedia 0 Acer Crystal Eye Webcam Acer clear fi Media Acer clear fi Photo Cyberlink MediaEspresso NTI Media Maker Gaming 0 Acer Fooz Kids Wild Tangent WW Acer Editio...

Page 20: ...1 10 Hardware Specifications and Configurations Humidity non condensing Operating 20 to 80 Non operating 20 to 80...

Page 21: ...Description 1 Microphone Internal microphone for recording sound 2 Display screen Also called Liquid Crystal Display LCD displays computer output 3 Keyboard For entering data into computer 4 Touchpad...

Page 22: ...Table 1 2 Closed Front View No Icon Item Description 1 Power button Turns the computer on and off 2 Power indicator Indicates the computer s power status 3 Battery indicator Indicates the computer s b...

Page 23: ...he USB 3 0 SuperSpeed USB specification 5 HDMI port Supports high definition digital video connections 6 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 7 DC in jack Connects to...

Page 24: ...Secure Digital SD 3 0 MultiMediaCard MMC NOTE Push to remove install the card Only one card can operate at any given time Table 1 5 Right View No Icon Item Description 1 Kensington lock slot Connects...

Page 25: ...tions and Configurations 1 15 Base View 0 Figure 1 6 Base View Table 1 6 Base View No Icon Item Description 1 Main door Houses the computer s HDD Memory bar SSD card and WLAN card 2 Speakers Deliver s...

Page 26: ...buttons located beneath the TouchPad to perform selection and execution functions These two virtual buttons are the equivalent of the left and right buttons on a mouse Tapping on the TouchPad is the s...

Page 27: ...ard contains an embedded numeric keypad a separate cursor windows key lock function keys special and full sized keys Figure 1 8 Keyboard Lock Keys Select Click once Tap once Access context menu Click...

Page 28: ...ns When On the system boots with external keyboard keypad Num Lock status On Internal keyboard overlay numeric keys are disabled The key can be turned on off via the internal keyboard Fn F11 or the ex...

Page 29: ...ze all windows F1 Show the help window E Open Windows Explorer F Search for a file or folder D Show the desktop CTRL F Search for computers search in network L Lock computer if connected to a network...

Page 30: ...ow Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Display off Turns Off the LCD back l...

Page 31: ...Hardware Specifications and Configurations 1 21 Alt F10 D2D recovery Enters to the D2D recovery during POST Table 1 11 Hotkeys Continued Hotkey Icon Function Description...

Page 32: ...1 22 Hardware Specifications and Configurations System Block Diagram...

Page 33: ...to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Oper...

Page 34: ...tek ALC271X Card reader Realtek RTS5209 Item Specification Central Processing Unit CPU type Intel Sandy Bridge Core i7 i5 i3 Processor CPU package FC BGA 1023 Core Logic Multi execution cores A 32 KB...

Page 35: ...W shut down at 92 C Item Specification Memory controller Built in CPU Memory size 2GB DDR3 RAM on board one DDR3 DIMM socket DIMM socket number 1 Supports memory size per socket 2 4GB Supports maximum...

Page 36: ...ing rate 60Hz Item Specification BIOS vendor Insyde BIOS Type UEFI BIOS ROM type W25Q32BV W25Q16CV BIOS ROM size 4MB BIOS Features Winbond code base Flash ROM 4 MB Support Acer UI Support multi boot S...

Page 37: ...erlay numeric keypad Support independent pgdn pgup home end keys Support reverse T cursor keys Factory configurable different languages by OEM customer Item Specification Vendor Model Name HITACHI HTS...

Page 38: ...d MB s 470 460 Sequential Write MB s 180 360 Interface mSATA mSATA Max fast data transfer rate Gbits s 6 0 6 0 Operating Shock 1 500G 1 0ms 1 500G 1 0ms DC Power Requirement Voltage tolerance 3 3V 5 3...

Page 39: ...02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM CPRM DVD R Dual Loading mechanism Load Manual Release a Electrical Re...

Page 40: ...0Hz 16 9 Y Y Y Y 1280x720 60Hz 16 9 Y Y Y Y 1280x768 60Hz 16 9 Y Y Y Y 1360x768 60Hz 16 9 Y Y Y Y 1366x768 60Hz 16 9 Y Y Y Y Item Specification VGA Chip NVIDIA Optimus GeForce GT640M with dedicated DD...

Page 41: ...e SM08B SURS TF JST SM06B XSRK ETB SM08B SURS TF Supported protocol A2DP Item Specifications Controller Atheros AR3012 Broadcom BCM20702 Features Mini USB module with built in antenna Bluetooth 4 0 It...

Page 42: ...1 32 Hardware Specifications and Configurations Audio Codec and Amplifier Item Specification Audio Controller Realtek ALC271X...

Page 43: ...rectly without DC blocking capacitor Port B C E F with software selectable boost gain 10 20 30dB for analog microphone input Supports external PCBEEP input and built in digital BEEP generator Software...

Page 44: ...n board Mono or Stereo Stereo Resolution Support 16 20 24bit PCM Compatibility HD audio Interface Sampling rate Sample rate up to 192Khz resolution VSR Variable Sampling Rate Internal microphone Yes I...

Page 45: ...meet fuse and bridge diode Efficiency 84 min at nominal input voltage Item Specification Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All device...

Page 46: ...ry charging with AC Blue color solid on Battery full Amber blinking Battery abnormal stop charge or batter in low power state Discharging Amber and blinking Battery in critical low state Amber color o...

Page 47: ...ntel R Mobile Express Chipset SATA AHCI Controller IRQ22 High Definition Audio Controller IRQ23 Intel R 7 Series C216 Series Chipset Family USB Enhanced Host Controller 1E26 IRQ 5 Broadcom Netlink TM...

Page 48: ...ources 0093 009F Direct memory access controller 00A0 00A1 Programmable interrupt controller 00A4 00A5 Programmable interrupt controller 00A8 00A9 Programmable interrupt controller 00AC 00AD Programma...

Page 49: ...F NVIDIA GeForce GT 640M 4000 403F Intel R HD Graphics Family 4040 405F Intel R 7 Series C216 Series Chipset Family SMBUS Host Controller 1E22 4060 407F Intel R 7 Series Chipset Family SATA AHCI Contr...

Page 50: ...1 40 Hardware Specifications and Configurations...

Page 51: ...CHAPTER 2 System Utilities...

Page 52: ...2 6 Security 2 8 Boot 2 12 Exit 2 13 BIOS Flash Utilities 2 14 DOS Flash Utility 2 15 WinFlash Utility 2 17 Remove HDD BIOS Password Utilities 2 18 Remove HDD Password Utilities 2 18 Removing BIOS Pas...

Page 53: ...enabled To change boot device without entering the BIOS SETUP Press F12 during POST to enter multi boot menu Navigating the BIOS Utility 0 Five menu options are Information Main Security Boot Exit To...

Page 54: ...ription of the tabs found on the InsydeH20 Setup Utility screen NOTE NOTE The screens provided are for reference only Actual values may differ by model Information 0 This tab shows a summary of comput...

Page 55: ...del Name The model name of the installed ODD drive System BIOS Version Displays system BIOS version VGA BIOS Version The VGA firmware version of the system Serial Number The serial number of this unit...

Page 56: ...cribes the parameters shown in Figure 2 2 Table 2 2 BIOS Main Parameter Description Format Option System Time Sets the system time The hours are shown with 24 hour format Format HH MM SS hour minute s...

Page 57: ...e server Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Enabled or Disabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidde...

Page 58: ...tup menu nor change the value of parameters N A Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access...

Page 59: ...on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set NOTE NOTE Users can opt to enable the Password on boot parameter 4 Press F10 to save change...

Page 60: ...e the password in the Confirm New Password field Figure 2 7 Setup Notice 4 Press Enter The computer sets User Password parameter to Set NOTE NOTE Users can enable the Password on boot parameter 5 Pres...

Page 61: ...System Utilities 2 11 Figure 2 9 Setup Warning...

Page 62: ...order of boot devices used to load the operating system Bootable devices include the USB diskette drives Onboard hard disk drive DVD drive in the module bay Use and keys to select a device and press F...

Page 63: ...he parameters in Figure 2 11 Table 2 4 Exit Parameters Parameter Description Exit Saving Changes Exit System Setup and save changes to the system Exit Discarding Changes Exit utility without saving se...

Page 64: ...available before the Flash utility is used NOTE NOTE Do not install memory related drivers XMS EMS DPMI when the Flash is used NOTE NOTE Use the AC adaptor power supply when running the Flash utility...

Page 65: ...y 1 Press F2 during boot to enter the Setup Menu 2 Select Boot Menu to modify the boot priority order Example If using USB HDD to Update BIOS move USB HDD to position 1 Figure 2 12 BIOS Boot 3 Execute...

Page 66: ...Please do not remove AC Power Source is shown NOTE NOTE If AC power is not connected the following message Figure 2 14 is shown Figure 2 14 AC Power Warning NOTE NOTE Plug in the AC power to continue...

Page 67: ...ties 2 17 WinFlash Utility 0 Perform the following to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen is shown Figure 2 15 Figure 2 15...

Page 68: ...ee below menu Figure 2 16 Figure 2 16 HDD Security To reset the HDD password perform the followings 1 Select Enter Unlock Password option Figure 2 17 Select Item NOTE NOTE An Encode key is generated f...

Page 69: ...p 1 to unlock the HDD Figure 2 19 Figure 2 19 Unlock Password NOTE NOTE After customer clearing the HDD password HDD maybe in Frozen state Please power off system Then power on to Win system HDD Passw...

Page 70: ...ies Removing BIOS Passwords 0 To clear User or Supervisor passwords open the DIMM door and use a metal instrument to short the RTCRST point Figure 2 21 and Figure 2 22 Figure 2 21 CMOS Jumper Figure 2...

Page 71: ...i file to root directory 2 After pressing power button to hold Ctrl and Alt key and then continually stroke Enter key until POST LOGO finish 3 System will display Press Y or y key to clear BIOS passwo...

Page 72: ...I Tools 0 The DMI Desktop Management Interface Tool copies BIOS information to EEPROM Used in the DMI pool for hardware management 1 Execute MN bat to update SMBIOS Type 1 Manufacturer Name Figure 2 2...

Page 73: ...System Utilities 2 23 2 Execute PN bat to update SMBIOS Type 1 Product Name Figure 2 24 Figure 2 25 Update Product Name...

Page 74: ...2 24 System Utilities 3 Execute SN bat to update SMBIOS Type 1 Serial Number Figure 2 25 Figure 2 26 Update Serial Number...

Page 75: ...System Utilities 2 25 4 Execute AT bat to update SMBIOS Type 3 Asset Tag Number Figure 2 26 Figure 2 27 Update Asset Tag...

Page 76: ...2 26 System Utilities 5 Execute RU bat to read SMBIOS Type 1 UUID Figure 2 27 Figure 2 28 Read UUID...

Page 77: ...System Utilities 2 27 6 Execute WU bat to write SMBIOS Type 1 UUID Figure 2 28 Figure 2 29 Write UUID...

Page 78: ...2 28 System Utilities 7 Execute GU bat to generate and write SMBIOS Type 1 UUID Figure 2 29 Figure 2 30 Generate and write UUID...

Page 79: ...MAC EEPROM Utility to the HDD and remove the HDD form the computer 3 Reboot the computer and press F2 during the boot sequence to enter the setup menu 4 Select the Boot menu item and move the entry US...

Page 80: ...2 30 System Utilities 8 Enter Broadcom utility screen then key in secfg command to show configuration screen Figure 2 32 Broadcom utility screen 9 Enter configuration Figure 2 33 Configuration Screen...

Page 81: ...em Utilities 2 31 10 You can see the current MAC address in item1 and key in 1 to edit MAC address Figure 2 34 Edit MAC address 11 The new MAC address had changed in item1 Figure 2 35 MAC address Chan...

Page 82: ...2 32 System Utilities 12 Key in x key to save and exit configuration Figure 2 36 Exit configuration...

Page 83: ...System Utilities 2 33 13 Key in q to exit Broadcom program Figure 2 37 Exit Broadcom program...

Page 84: ...2 34 System Utilities...

Page 85: ...CHAPTER 3 Machine Maintenance...

Page 86: ...e 3 20 Removing battery 3 26 Removing the Power switch board 3 29 Remove the card reader 3 30 Remove the cables from the Mainboard 3 31 Removing the Mainboard 3 34 Removing the Thermal module 3 36 Rem...

Page 87: ...itch board Battery 3 64 Replacing the Keyboard 3 67 Replacing the ODD Module 3 73 Replacing the WLAN Module 3 76 Replacing the SSD Module 3 78 Replacing the DIMM Module 3 79 Replacing the HDD Module 3...

Page 88: ...3 4...

Page 89: ...uring the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components The product previews seen in the disassembly procedures may not repr...

Page 90: ...with the disassembly procedure make sure to do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system Figure 3 1 A...

Page 91: ...disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example when removing the mainboard remove first the keyboard and LCD module then disassemb...

Page 92: ...owchart Table 3 2 Screw List Step Screw Quantity Part No WLAN Module Disassembly M2 3 1 86 RY8N5 006 SSD Module Disassembly M2 3 1 86 RY8N5 006 ODD Module Disassembly M2 3 1 86 RY8N5 006 ODD Bracket D...

Page 93: ...3 9 Removing the Dummy Card 0 1 Press the dummy card in to allow it to spring out Figure 3 3 Dummy Card 2 Pull the dummy card out Figure 3 4 Dummy Card...

Page 94: ...3 10 Removing the HDD Door 0 1 Loosen the 3 captive screws Figure 3 5 HDD Door Screws 2 Lift the HDD door to remove Figure 3 6 HDD Door...

Page 95: ...Removing the HDD Module 0 1 Using tweezers lift the pull tab out if lodged behind the HDD 2 Hold the tab and lift the HDD Figure 3 7 HDD Module 3 Disconnect the HDD and the SATA cable Figure 3 8 HDD M...

Page 96: ...moving the DIMM Module 0 1 Using fingers push the memory module clips outwards Figure 3 9 DIMM Module 2 Hold the module and pull the DIMM module from the connector 3 Repeat for additional modules if p...

Page 97: ...Removing the SSD Module 0 1 Remove the only one screw Figure 3 10 SSD Module 2 Remove the SSD module Figure 3 11 SSD Module Table 3 3 Screws Step Screw Quantity Screw Type SSD module Disassembly M2 3...

Page 98: ...ule IMPORTANT Note the position of the Main black and Auxiliary white connectors Figure 3 12 WLAN Module 2 Remove the screw and ensure the cables are well clear of the module Figure 3 13 WLAN Module T...

Page 99: ...3 15 3 Pull the WLAN module out and away Figure 3 14 WLAN Module...

Page 100: ...ODD Module 0 1 Remove the screw from the ODD module Figure 3 15 ODD Module 2 Pull the ODD completely out of the bay Figure 3 16 ODD Module Table 3 5 Screws Step Screw Quantity Screw Type ODD Module D...

Page 101: ...3 17 3 Remove the 2 screws from the ODD bracket Figure 3 17 ODD Module 4 Remove the ODD bracket Figure 3 18 ODD Bracket Table 3 6 Screws Step Screw Quantity Screw Type ODD Bracket Disassembly M2 2 5 2...

Page 102: ...3 18 5 Pry the ODD bezel off the ODD module Figure 3 19 ODD Bezel...

Page 103: ...bly M2 2 3 86 RY8N5 003 M2 3 Ni 16 86 RY8N5 006 Battery Disassembly M2 3 Ni 1 86 RY8N5 006 Card reader Disassembly M2 3 Ni 2 86 RY8N5 006 LCD module Disassembly M2 5 5 Ni 5 86 B050U 001 Mainboard Modu...

Page 104: ...1 screws in the Bottom case Figure 3 21 Screws on Bottom Case 2 Separate the top case from the bottom case Figure 3 22 Top Case Table 3 8 Screws Step Screw Quantity Screw Type Bottom Case Disassembly...

Page 105: ...case over Lift up the top case starting from the top edge Figure 3 23 Top Case 4 Disconnect the cable from the top case to Mainboard FFC a Unlock the FFC b Disconnect the cable Figure 3 24 Touchpad F...

Page 106: ...le IMPORTANT Take care of the dotted line box to tear down the touch pad cable from the Touch pad 6 Romve 4 screws from touch pad Figure 3 26 Touchpad module Table 3 9 Screws Step Screw Quantity Screw...

Page 107: ...3 23 7 Lift the clickpad bracket and remove Figure 3 27 Touchpad module 8 Remove the touch pad Figure 3 28 Touchpad module...

Page 108: ...the keyboard Figure 3 29 Keyboard module 10 Remove the 19 screws from the keyboard Figure 3 30 Keyboard module Table 3 10 Screws Step Screw Quantity Screw Type Keyboard Disassembly M2 2 Ni green call...

Page 109: ...3 25 11 Remove the keyboard from the top case Figure 3 31 Keyboard module...

Page 110: ...y cable from Mainboard Figure 3 32 Battery cable 2 Lift the card reader cable from Mainboard remove the SATA cable Figure 3 33 Card reader SATA cable 3 Lift the card reader cable from card reader and...

Page 111: ...FFC cable Figure 3 35 Power switch Cable 6 Remove the screw from the battery and lift the power switch cable up from the battery Figure 3 36 Battery module 7 Lift the battery and remove it Table 3 11...

Page 112: ...3 28 Figure 3 37 Battery module...

Page 113: ...ng the Power switch board 0 1 Use a flat plastic tool to unlock the corner of the power switch board Figure 3 38 Power Switch Board IMPORTANT Take care not to damage the FFC and power switch board dur...

Page 114: ...reader 0 1 Remove the two screws from the card reader Figure 3 39 Card reader 2 Lift the card reader then remove Figure 3 40 Card reader Table 3 12 Screws Step Screw Quantity Screw Type Carder reader...

Page 115: ...s from the Mainboard 0 1 Remove the HDD SATA cable from the Mainboard Figure 3 41 HDD SATA cable 2 Disconnect the speaker cable from the Mainboard Figure 3 42 Speaker cable 3 Disconnect the bluetooth...

Page 116: ...3 32 Figure 3 43 Bluetooth cable 4 Disconnect the LVDS cable from the Mainboard Figure 3 44 LVDS Cable Figure 3 45 LVDS Cable IMPORTANT Take care not to damage the cable during removal...

Page 117: ...3 33 5 Remove the LCD module Figure 3 46 LCD module Table 3 13 Screws Step Screw Quantity Screw Type LCD module Disassembly M2 5 5 5...

Page 118: ...7 Mainboard 2 Lift Mainboard from the bottom case and take it over Figure 3 48 Mainboard 3 Disconnect the DC in cable lift it up vertically and then take it away Table 3 14 Screws Step Screw Quantity...

Page 119: ...3 35 Figure 3 49 DC in cable 4 Remove the DC in bracket and then take it away Figure 3 50 DC in cable 5 Remove the DC in connector and then take it away Figure 3 51 DC in cable...

Page 120: ...e 0 1 Disconnect the cable of the fan from Mainboard Figure 3 52 Thermal module 2 Remove 6 screws from the thermal module Figure 3 53 Thermal module Table 3 15 Screws Step Screw Quantity Screw Type Th...

Page 121: ...3 37 3 Lift the thermal module and take it away Figure 3 54 Thermal Module...

Page 122: ...3 38 Removing the Bluetooth Board 0 1 Lift the bluetooth and move it away Figure 3 55 Bluetooth Board...

Page 123: ...ving the Speakers 0 1 Remove the speaker Figure 3 56 Speakers 2 Remove the 2 screws from the speakers Figure 3 57 Speakers Table 3 16 Screws Step Screw Quantity Screw Type Speakers Disassembly M2 2L 4...

Page 124: ...3 40 3 Remove the speakers and cable Figure 3 58 Speakers...

Page 125: ...rocess 0 LCD Module Disassembly Flowchart 0 Figure 3 59 LCD Module Disassembly Flowchart Table 3 17 Screws Step Screw Quantity Part No LCD Glass Panel Disassembly M2 2 5 4 86 W750U 003 LCD Module LCD...

Page 126: ...LCD bezel Figure 3 60 LCD Bezel 2 Hold the edge firmly Apply force with thumb in Z direction and with the other 4 fingers in Y direction Figure 3 61 LCD Bezel 3 Hold firmly the right edge of LCD modu...

Page 127: ...Apply force with thumb in Z direction and with the other 4 fingers in X direction Figure 3 63 LCD Bezel 5 Put the edge of thumb nail into the gap of both hinge cap plastic parts and move the thumb nai...

Page 128: ...edge of the hinge cap with thumb of the right hand in Y direction and apply force with index finger and middle finger in Z direction Figure 3 65 LCD Bezel 7 3 2 Repeat 3 1 and disengage the latches o...

Page 129: ...3 45 Figure 3 67 LCD Bezel...

Page 130: ...ve the LCD panel Figure 3 68 LCD Panel 2 Remove the 4 screws on the LCD panel Figure 3 69 LCD Pane IMPORTANT Do not remove the screws on the hinge LCD cover Table 3 18 Screws Step Screw Quantity Screw...

Page 131: ...LCD panel out of the module Figure 3 70 LCD Panel CAUTION To avoid damage make sure all cables near the hinge are free and clear to move 4 Turn the LCD panel over then disconnect the LVDS cable Figure...

Page 132: ...3 48 Removing the Camera Board 0 1 Disconnect the camera cable Figure 3 72 Camera Board 2 Pry the camera board away from the module Figure 3 73 Camera Board...

Page 133: ...3 49 LCD Reassembly Procedure 0 Replacing the Camera 0 1 Place the camera on the LCD cover Figure 3 74 Camera 2 Connect the LVDS cable to the camera module Figure 3 75 Camera...

Page 134: ...he panel and bond the mylar to secure the connector Figure 3 76 LCD Panel 2 Place the LCD panel on the LCD cover Figure 3 77 LCD Panel CAUTION To avoid damage make sure all cables near the hinge are f...

Page 135: ...3 51 Figure 3 78 LCD Panel Table 3 19 Screws Step Screw Quantity Screw Type LCD Panel Assembly M2 2 5 4...

Page 136: ...3 52 Replacing the LCD Bezel 0 1 Place the bezel onto the LCD module Figure 3 79 LCD Bezel Figure 3 80 LCD Bezel...

Page 137: ...3 53 Replacing the Bluetooth 0 1 Place the Bluetooth into the socket Figure 3 81 Bluetooth...

Page 138: ...speaker assembly into the bottom case Figure 3 82 Speakers 2 Secure 2 screws to the left speaker Figure 3 83 Speakers 3 Place the right speaker into the bottom case Table 3 20 Screws Step Screw Quanti...

Page 139: ...3 55 Figure 3 84 Speakers 4 Secure 2 screws to the right speaker Figure 3 85 Speakers Table 3 21 Screws Step Screw Quantity Screw Type Speaker Assembly M2 2L 4 2MM Ni 2...

Page 140: ...eplacing the DC IN cable 0 1 Place the DC in cable into the bottom case and place the cable in the cable clip Figure 3 86 DC in cable 2 Place the DC in bracket on the DC in connector Figure 3 87 DC in...

Page 141: ...rmal module The following thermal grease types are approved for use N302 I Connosseur Honeywell The following thermal pads are approved for use Eapus XR PE 1 Align the screw holes on the thermal modul...

Page 142: ...rews to secure the thermal module in place Figure 3 89 Thermal Module 3 Connect the fan cable to the mainboard Figure 3 90 Thermal Module Table 3 22 Screws Step Screw Quantity Screw Type Thermal modul...

Page 143: ...onnector edge in first to the bottom case then lower into place Figure 3 91 Main board 2 Replace 7 screws on the mainboard Figure 3 92 Mainboard Table 3 23 Screws Step Screw Quantity Screw Type Mainbo...

Page 144: ...board 0 1 Place the LCD module onto the bottom case 2 Secure the 5 securing screws to the lower cover Figure 3 93 LCD Module 3 Connect the LVDS cable to the mainboard Table 3 24 Screws Step Size Quant...

Page 145: ...3 61 Figure 3 94 LVDS Cable Figure 3 95 LVDS Cables 4 Connect the bluetooth cable to the main board Figure 3 96 Bluetooth cable...

Page 146: ...3 62 5 Connect the Speaker cable to the mainboard Figure 3 97 Speaker cable 6 Connect the HDD cable to the mainboard Figure 3 98 HDD SATA Cable...

Page 147: ...eader 0 1 Place the card reader board in the bottom case Figure 3 99 card reader 2 Secure the 2 screws on the card reader Figure 3 100 Card reader Table 3 25 Screws Step Screw Quantity Screw Type Card...

Page 148: ...r Switch board Battery 0 1 Secure the locking latch for the power switch board Figure 3 101 Power switch board 2 Place the battery into the bottom case Figure 3 102 Battery 3 Secure the screw on batte...

Page 149: ...d reader cable on card reader Figure 3 104 Card reader cable 5 Connect the card reader cable on main board Figure 3 105 Card reader cable Table 3 26 Screws Step Screw Quantity Screw Type Battery modul...

Page 150: ...3 66 6 Connect the power switch cable on the main board Figure 3 106 Power switch cable 7 Connect the Battery cable to the main board Figure 3 107 Battery cable...

Page 151: ...rd on the top case as below picture shows Figure 3 108 Keyboard 2 Secure the 17 screws on the keyboard Figure 3 109 Keyboard module Table 3 27 Screws Step Screw Quantity Screw Type Keyboard Disassembl...

Page 152: ...3 68 3 Place the AL foil on the keyboard Figure 3 110 Keyboard 4 Place the touch pad on the top case Figure 3 111 Touch pad module...

Page 153: ...et on the touch pad Figure 3 112 Click pad bracket 6 Secrue the 4screws on the touch pad Figure 3 113 Touch pad module Table 3 28 Screws Step Screw Quantity Screw Type Touchpad Disassembly M2 2 Ni red...

Page 154: ...3 70 7 Connect the touch pad cable with the touch pad Figure 3 114 Touch pad FFC cable 8 Connect the keyboard FFC cable on the main board Figure 3 115 Keyboard FFC Cable...

Page 155: ...3 71 9 Connect the touch pad cable on the main board Figure 3 116 Touch Pad Cable 10 Turn over the top case and install the top case to bottom case Figure 3 117 Top case...

Page 156: ...3 72 11 Secure the 11 screws in the bottom case Figure 3 118 Bottom case Table 3 29 Screws Step Screw Quantity Screw Type Bottom Case Disassembly M2 6 red callout 10 M2 3 Ni green callout 1...

Page 157: ...3 73 Replacing the ODD Module 0 1 Replace the ODD bezel Figure 3 119 ODD Module 2 Replace the ODD bracket Figure 3 120 ODD Module...

Page 158: ...rews of the ODD bracket Figure 3 121 ODD Bracket 4 Push the ODD completely into the bay until flush with the bottom case Figure 3 122 ODD Module Table 3 30 Screws Step Screw Quantity Screw Type ODD Br...

Page 159: ...3 75 5 Replace the screw to secure the ODD module Figure 3 123 ODD Module Table 3 31 Screw Step Screw Quantity Screw Type ODD Module Assembly M2 3 1...

Page 160: ...Module 0 1 Insert the WLAN module into the connector Figure 3 124 WLAN Module 2 Replace the screw on the WLAN module Figure 3 125 WLAN Module Table 3 32 Screws Step Screw Quantity Screw Type WLAN Mod...

Page 161: ...3 77 3 Connect the WLAN antenna cables Figure 3 126 WLAN Module IMPORTANT Note the position of the Main black and Auxiliary white connectors...

Page 162: ...SD Module 0 1 Insert the SSD module into the connector Figure 3 127 SSD Module 2 Replace the screw on the SSD module Figure 3 128 SSD Module Table 3 33 Screws Step Screw Quantity Screw Type SSD Module...

Page 163: ...3 79 Replacing the DIMM Module 0 1 Slide the DIMM modules into the mainboard connectors Figure 3 129 DIMM Module 2 Press down until the locking springs click into place Figure 3 130 DIMM Module...

Page 164: ...3 80 Replacing the HDD Module 0 1 Connect the HDD to the HDD SATA cable Figure 3 131 HDD module 2 Hold the tab and slide the HDD firmly into the docking Figure 3 132 HDD module...

Page 165: ...3 81 Replacing the Door 0 1 Insert the HDD door edge flanges into the slots Figure 3 133 HDD Door 2 Replace the 3 screws Figure 3 134 HDD Door Screws...

Page 166: ...3 82 Replacing the Dummy Card 0 1 Insert the Dummy card in until it clicks into place Figure 3 135 Dummy Card...

Page 167: ...CHAPTER 4 Troubleshooting...

Page 168: ...Failure 4 9 Internal External Speaker Failure 4 10 Microphone Failure 4 12 USB Failure 4 13 WLAN Failure 4 14 Card Reader Failure 4 15 Thermal Unit Failure 4 16 HDMI and CRT Failure 4 17 CD ROM DVD F...

Page 169: ...btain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the proble...

Page 170: ...ables between the computer and the outlet 3 Remove all surge protectors between the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnec...

Page 171: ...erence Product pages for specific model procedures 2 Make sure the computer has power by checking for one of the following Fans start up Status LEDs illuminate If no power refer to Power On Issues 3 D...

Page 172: ...running on battery alone as this may reduce display brightness 2 Adjust the brightness to its highest level Refer to the User Manual for instructions on adjusting the settings If the display is too d...

Page 173: ...0 If the LCD fails perform the following one at a time Do not replace a non defective FRU Figure 4 3 LCD Failure START NG NG Swap MB Swap LCD Module LCD Panel Reassemble Re plug LCD Cable Check LCD C...

Page 174: ...Failure 0 If the Keyboard fails perform the following one at a time Do not replace a non defective FRU Figure 4 4 Keyboard Failure START NG NG Replace M B Connect it Well Replace Keyboard Keyboard Ok...

Page 175: ...f the Touchpad fails perform the following one at a time Do not replace a non defective FRU Figure 4 5 Touchpad Failure START NG NG Swap MB Reassemble the T P FFC to MB Swap Reassemble the T P Pad or...

Page 176: ...o red X or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinst...

Page 177: ...tart Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Re...

Page 178: ...ding tab 3 Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the micr...

Page 179: ...a time Do not replace a non defective FRU Figure 4 8 USB Failure Can not support USB3 0 S ta rt N o C h e c k U S B b o a rd to M B c a b le R e a s s e m b le U S B b o a rd c a b le to M B N o C h e...

Page 180: ...e v ic e fro m A c e r R in g D e v ic e C o n tro l N o C h e c k W L A N d e v ic e O K R e in s ta ll W L A N d riv e r o r S w a p W L A N m o d u le R e p la c e M B N o C h e c k W L A N a n te...

Page 181: ...ctive FRU Figure 4 10 Card Reader Failure The Card Reader device will disappear in device manager for power saving if there is no card inserted Try to insert card then the Card Reader appear in device...

Page 182: ...ails perform the following one at a time Do not replace a non defective FRU Figure 4 11 Thermal Unit Failure Start Fan power wire well connected Fan OK Heatsink well seated CPU OK Replace M B Check Co...

Page 183: ...nction fails perform the following one at a time Do not replace a non defective FRU Figure 4 12 HDMI and CRT Failure START NG NG Swap MB Reinsert CRT HDMI Connector Reinstall corrcet driver Check Driv...

Page 184: ...perform the following one at a time Do not replace a non defective FRU Figure 4 13 CD ROM DVD Failure START NG NG Swap MB Reassemble ODD Device Reassemble ODD B to M B ODD B with M B connection check...

Page 185: ...dentify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the f...

Page 186: ...0xC0 0xCF ASL 0x51 0x55 0xE1 0xE4 PostBDS 0xF9 0xFE InsydeH2ODDT Reserve 0xD0 0xD7 OEM Reserve 0xE8 0xEB Reserved 0xD8 0xE0 0xE5 0xE7 0xEC 0xF8 Table 4 3 SEC Phase POST Code Table Functionality Name I...

Page 187: ...e Early Initialization PEI_SB_REG_INIT PEI 76 South Bridge Early Initialization PEI_PCIE_TRAINING PEI 77 PCIE Training PEI_TPM_INIT PEI 78 TPM Initialization PEI_SMBUS_INIT PEI 79 SMBUS Early Initiali...

Page 188: ...E 41 South bridge SPI initialization DXE_CF9_RESET DXE 42 Setup Reset service DXE_SB_SERIAL_GPIO_INIT DXE 43 South bridge Serial GPIO initialization DXE_SMMACCESS DXE 44 Setup SMM ACCE SS service DXE_...

Page 189: ...E 5D Setup SB IOTRAP Service DXE_SUBCLASS_DRIVER DXE 5E Build AMT Table DXE_PPM_INIT DXE 5F PPM Initialization DXE_HECIDRV_INIT DXE 60 HECIDRV Initialization 3rd party relate functions Platform depend...

Page 190: ...ion BDS_START_IDE_BUS BDS 24 IDE device initialization BDS_START_AHCI_BUS BDS 25 AHCI device initialization BDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ROMs BDS_ENUMERATE_ALL_BOOT_OPTION BDS 27 Get...

Page 191: ...3 resume S3_MEMORY_CALLBACK PEI C3 Set cache for physical memory during S3 resume S3_ENTER_S3_RESUME_PEIM PEI C4 Start to restore system configuration S3_BEFORE_ACPI_BOOT_SCRIPT PEI C5 Restore system...

Page 192: ...in SMM SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END SMM 0xA7 ACPI enable function complete SMM_S1_SLEEP_CALLBACK...

Page 193: ...Used by Insyde debugger 0xD5 DDT Cable Transmission Error Get descriptor fail Used by Insyde debugger 0xD6 DDT Cable Transmission Error Set Debug mode fail Used by Insyde debugger 0xD7 DDT Cable Trans...

Page 194: ...4 28 Troubleshooting...

Page 195: ...CHAPTER 5 Jumper and Connector Locations...

Page 196: ...5 2 Clearing Password Check and BIOS Recovery 5 6 Clearing Password Check 5 6 Clear CMOS Jumper 5 7 BIOS Recovery by Crisis Disk 5 8...

Page 197: ...em 9 Item 10 Item 11 Table 5 1 Mainboard Top Item Connector Description 1 J4501 LVDS Connector 2 J4502 Microphone Connector 3 J3101 Keyboard Connector 4 J5901 IO Board Connector 5 J5904 Power Switch B...

Page 198: ...2 J5102 ODD Connector 3 J1701 DDR3 SO DIMM Connector 4 J6002 DC IN Connector 5 J6001 Battery Connector 6 J5301 WLAN Connector 7 J5302 SSD SATA Connector 8 SW6601 Power Button 9 J6703 SD card Socket T...

Page 199: ...Connector Locations 5 5 10 J6701 Mainboard Connector 11 J3701 Headphone Jack 12 J5203 USB 2 0 Connector 13 J5202 USB 2 0 Connector 14 J5201 USB 3 0 Connector 15 J4801 HDMI Connector Item Connector De...

Page 200: ...l ask the password during systems POST or when system enters the BIOS Setup menu If it is necessary to bypass the password check short the HW Gap to clear the password by performing the following step...

Page 201: ...Jumper and Connector Locations 5 7 Clear CMOS Jumper 0 Figure 5 3 CMOS Jumper Table 5 3 CMOS Jumper Item Description RTCRST JRST2001 Clear CMOS Jumper JRST2001...

Page 202: ...IOS block called Boot Block Steps for BIOS Recovery from USB Storage 0 NOTE NOTE Prior to performing the recovery prepare a Crisis USB key The Crisis USB key is created by executing the Crisis Disk pr...

Page 203: ...CHAPTER 6 FRU List...

Page 204: ...6 2 MA50_HX Exploded Diagrams 6 4 Main Assembly 6 4 LCD Assembly 6 6 Top Case Assembly 6 7 Bottom Case Assembly 6 8 FRU List 6 10...

Page 205: ...r channel Part number changes will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS the Acer office may have a DIFFERENT part number code from those given in the FRU lis...

Page 206: ...n Assembly Exploded Diagram Table 6 1 Main Assembly Exploded Diagram Item Description Part Number 1 JM50 1A BOTTOM CASE MODULE 2 LED LCD 15 6 WXGA Glare MOUDLE ASSY BLACK W CCD MIC 6M RY8N5 002 3 MA50...

Page 207: ...ar B7 0J23335 500G P SATA 8MB LF HF F W DA4837 KH 50007 023 10 HDD COVER 11 Foxconn Wireless LAN Atheros HB97 2x2 BGN HM NI 23600 072 12 Memory ELPIDA SO DIMM DDRIII 1600 4GB EBJ40UG8BBU0 GN F LF HF 5...

Page 208: ...gram Table 6 2 LCD Assembly Exploded Diagram Item Description Part Number 1 LCD COVER ASSY BLACK W LVDS CABLE MIC 2 LED LCD AUO 15 6 W WXGA Glare B156XTN03 2 LF 200nit 8ms 500 1 ultra slim LK 15605 02...

Page 209: ...embly Exploded Diagram Table 6 3 Top Case Assembly Exploded Diagram Item Description Part Number 1 UPPER CASE ASSY 2 CLICKPAD MODULE 55 RY8N5 001 3 FFC CLICK PAD TO MB 50 RY8N5 001 4 CLICKPAD POST 5 S...

Page 210: ...oded Diagram 7 KEYBOARD CHICONY AF7S_A10B AF7S 103KS Black US International W FRAME FOIL MYLAR 60 RYKN5 001 Table 6 4 Bottom Case Assembly Exploded Diagram Item Description Part Number 1 LOWER CASE AS...

Page 211: ...SANYO 3 cell 4850mAh Main COMMON for embedded type BT 00303 028 3 IO CARD READER BOARD FOR TPM 55 RYKN5 003 4 BT 4 0 Foxconn Braodcom 20702 BH 21100 018 5 POWER BUTTON BOARD W FFC FOR TPM 55 RYKN5 00...

Page 212: ...N 65W 19V 1 7x5 5x11 Yellow PA 1650 69AW LV5 Low profile LED LF AP 06503 029 Adapter Chicony Power 65W 19V 1 7x5 5x11 Yellow CPA09 A065N1 LV5 low profile LF AP 0650A 017 BATTERY Battery SANYO ID AP12A...

Page 213: ...TPM 55 RYKN5 001 POWER BUTTON BOARD W FFC 55 RY8N5 002 IO CARD READER BOARD FOR TPM 55 RYKN5 003 IO CARD READER BOARD 55 RY8N5 003 TPM DAUGHTER BOARD For future SKU 55 RYKN5 002 POWER CORD POWER CORD...

Page 214: ...LE 50 RY8N5 003 IO CARD READER CABLE FOR TPM 50 RYKN5 001 HDD CABLE 50 RY8N5 004 LVDS CABLE 50 RY8N5 006 LVDS CABLE EDP DC IN CABLE 50 RY8N5 005 CASE COVER BRACKET ASSEMBLY HDD COVER UPPER CASE ASSY L...

Page 215: ...BEZEL DC BRACKET SD DUMMY CARD 42 RY8N5 003 LCD COVER ASSY BLACK W LVDS CABLE MIC LCD COVER ASSY BLACK W LVDS CABLE MIC LCD BEZEL DVD RW DRIVE ODD HLDS Super Multi DRIVE 9 0mm Tray 8X GU61N LF HF W O...

Page 216: ...500G P SATA 8MB LF HF F W DA4837 KH 50007 023 HDD HGST 2 5 5400rpm 320GB HTS543232A7A384 0J28213 Eagle B7 320G P 7mmzh SATA 8MB LF HF F W DA4788 KH 32007 017 HDD SEAGATE 2 5 5400rpm 500GB 9WS142 188 S...

Page 217: ...ARD CHICONY AF7S_A10B AF7S 104KS Black French W FRAME FOIL MYLAR KEYBOARD CHICONY AF7S_A10B AF7S 104KS Black GREMAN W FRAME FOIL MYLAR 60 RYKN5 003 KEYBOARD CHICONY AF7S_A10B AF7S 103KS Black Greek W...

Page 218: ...F7S_A10B AF7S 104KS Black Turkish W FRAME FOIL MYLAR KEYBOARD CHICONY AF7S_A10B AF7S 104KS Black UK W FRAME FOIL MYLAR KEYBOARD CHICONY AF7S_A10B AF7S 103KS Black US International W FRAME FOIL MYLAR 6...

Page 219: ...HX_i5 3317U_N13P GS_1GBVRAM Intel HM77 N13P GS LF NB M0P11 002 MA50_HX_i7 3517U_N13P GS_1GBVRAM Intel HM77 N13P GS LF NB M0P11 003 MEMORY Memory ELPIDA SO DIMM DDRIII 1600 4GB EBJ40UG8BBU0 GN F LF HF...

Page 220: ...PEAKER SPEAKER SET SCREW SCREW M2 2L 4 2MM K B NI NY 1 86 RY8N5 001 SCREW M2 6L K B ZN 1 NY 86 RN60U 002 SCREW M2 5 5L K B NI NY 86 B050U 001 SCREW M2 2L K D 5 W NI 1 NY 86 RY8N5 003 SCREW M3 2 5L K B...

Page 221: ...le Unit List 6 19 SCREW M2 2 5L K 3 7 W NI 86 W750U 003 SCREW M2 6L K D4 6 B ZN 1 NY 86 RY8N5 005 SCREW M2 3L K B ZN 1 NY 86 RY8N5 006 SCREW M2 5 2 5L K B NI 1 NY 86 RY8N5 002 Table 6 5 FRU list Categ...

Page 222: ...6 20 FRU Field Replaceable Unit List...

Page 223: ...CHAPTER 7 Test Compatible Components...

Page 224: ...8 2 Microsoft Windows 7 Environment Test 7 4 M3 581T 581TG 7 4...

Page 225: ...department All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configur...

Page 226: ...Battery 60001921 SANYO 3CELL4 85 Battery SANYO ID AP12A3i Li Polymar 3S1P SANYO 3 cell 4850mAh Main COMMON for embedded type BT 00303 028 Bluetooth 10001018 HON HAI BT 2 1 BT 2 1 Foxconn Atheros BU22...

Page 227: ...SATA 8MB LF HF F W DA4837 KH 50007 023 60003533 YOSUN FM0020S2 Flash Disk PHISON SSD NAND 20GB SSE020GTTC0 S51 LF HF KN 0200Q 002 Keyboard 10001044 CHICONY AF7S_A10B Keyboard CHICONY AF7S_A10B AF7S In...

Page 228: ...3P GS A2 28nm 29x29 GB4 128 package KG PGS0V 003 VRAM 10000981 MISC 1G DDR3 64 16 8 1G DDR3 64 16 8 KI 23300 018 60002045 HYNIX VR1GbIII9 VRAM HYNIX Graphic DDRIII 900 1Gb H5TQ1G63DFR 11C LF 64 16 46n...

Page 229: ...onents 7 7 PLM00030 Nuvoton NPCT420R Nuvoton NPCT420R Foxconn Module 12x12x3 7mm TPM FW v3 69 TCG 1 2 rev 116 TxT compliance HSF with EK embedded NC 22911 002 Table 8 1 M3 581T 581TG Vendor Type Descr...

Page 230: ...7 8 Test Compatible Components...

Page 231: ...CHAPTER 8 Online Support Information...

Page 232: ...9 2 Introduction 8 3...

Page 233: ...rmation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Techni...

Page 234: ...8 4 Online Support Information...

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