10
Getting help
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active internet connection, you can find contact information on your purchase invoice, packing slip, bill,
or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical assistance, or customer-service issues:
1.
Go to
Dell.com/support
.
2.
Select your country from the drop-down menu on the bottom right corner of the page.
3.
For customized support:
a. Enter your system Service Tag in the
Enter your Service Tag
field.
b. Click
Submit
.
The support page that lists the various support categories is displayed.
4.
For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5.
For contact details of Dell Global Technical Support:
a. Click
.
b. The
Technical Support
page is displayed with details to call, chat, or e-mail the Dell Global
Technical Support team.
Documentation feedback
You can rate the documentation or write your feedback on any of our Dell documentation pages and
click
Send Feedback
to send your feedback.
Quick resource locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to
videos. This can be done by visiting
Dell.com/QRL
. To try out the QR code, scan the following image by
using your smartphone or tablet.
162
