Dell PowerEdge 5160, Owner'S Manual

Page: 71 / 128

Solving Problems
71
No sound from headphones
Touch Pad or Mouse Problems
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with
another device, such as a lamp.
E LIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to
check for interference.
R EINSTALL THE AUDIO DRIVER ( SEE PAGE 7 4 )
R UN THE D ELL D IAGNOSTICS ( SEE PAGE 5 5 )
C HECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely
inserted into the headphone connector (see page 16).
A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-
right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
C
HECK THE TOUCH PAD SETTINGS
—
1
Click the Start button, click Control Panel , and then click Printers and Other Hardware .
2
Click Mouse .
3
Try adjusting the settings.
C HECK THE MOUSE CABLE —
Shut down the computer. Disconnect the mouse cable, check it for
damage, and firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.