Dell Latitude X1, Quick Reference Manual

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18
Quick Reference Guide
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A program stops responding
A program crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
A program is designed for an earlier Microsoft
®
Windows
®
operating system
A solid blue screen appears
E
ND THE PROGRAM
—
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click Applications .
3
Click the program that is no longer responding.
4
Click End Task .
C HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.
I
F
Y
OU
A
RE
U
SING
W
INDOWS
X P, R
UN THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
The Program Compatibility Wizard configures a program so it runs in an environment similar to non-
Windows XP operating system environments.
1
Click the Start button, point to All Programs
→
Accessories , and then click Program Compatibility
Wizard .
2
In the welcome screen, click Next .
3
Follow the instructions on the screen.
T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.