Dell Latitude 100L, Owner'S Manual

Page: 70 / 142

70
Solving Problems
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FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fm
D E L L C O N F ID E N T IA L – P R E L IM I N A RY 3 / 1 8/ 0 4 – FO R PR O O F O N LY
To use Device Driver Rollback:
1
Click the Start button and click Control Panel .
2
In the Control Panel window, under Pick a Category , click Performance and Maintenance .
3
In the
Performance and Maintenance
window, click
System
.
4
In the System Properties screen, click the Hardware tab.
5
Click Device Manager .
6
In the Device Manager window, right-click the device for which the new driver was installed,
and then click Properties .
7
Click the
Drivers
tab.
8
Click Roll Back Driver .
If Device Driver Rollback does not resolve the problem, then use System Restore (see page 72) to
return your operating system to the operating state it was in before you installed the new driver.
Using the Drivers and Utilities CD
If using Device Driver Rollback or System Restore (see page 72) does not resolve the problem, then
reinstall the driver from the Drivers and Utilities CD.
1
Save and close any open files, and exit any open programs.
2
Insert the
Drivers and Utilities
CD.
In most cases, the CD starts running automatically. If it does not, start Windows Explorer,
click your CD drive directory to display the CD contents, and then double-click the
autorcd.exe file. The first time that you run the CD, it might prompt you to install setup files.
Click OK , and follow the instructions on the screen to continue.
3
From the Language drop-down menu in the toolbar, select your preferred language for the
driver or utility (if available).
A welcome screen appears.
4
Click Next . The CD automatically scans your hardware to detect drivers and utilities used by
your computer.
After the CD completes the hardware scan, you can also detect other drivers and utilities.
Under Search Criteria , select the appropriate categories from the System Model , Operating
System , and Topic drop-down menus.
A link or links appear(s) for the specific drivers and utilities used by your computer.
5
Click the link of a specific driver or utility to display information about the driver or utility
that you want to install.