Dell Latitude 100L Owner'S Manual Download Page 66

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Solving Problems

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FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fm

D E L L C O N F ID E N T IA L – P R E L IM I N A RY 3 / 1 8/ 0 4 – FO R PR O O F O N LY

If you have problems with a hard drive

PC Card Problems

General Program Problems

NOTE:

Software usually includes installation instructions in its documentation or on a floppy disk or CD.

A program crashes

L L O W

T H E

C O M PU T ER

T O

CO OL

BEF O RE

T U RN I N G

I T

O N

—

A hot hard drive may prevent the

operating system from starting. Try allowing the computer to return to room temperature before

turning it on.

H E C K

T H E

D R I V E

F O R

E R R O RS

—

In Windows XP

, click the

Start

button and click

My Computer

In Windows 2000

, double-click

Computer

Right-click the drive letter (local disk) that you want to scan for errors, and then click

Properties

Click the

Tools

tab.

Under

Error-checking

, click

Check Now

Click

Start.

H E C K

T H E

PC C

A R D

—

Ensure that the PC Card is properly inserted into the connector.

N SU RE

T H A T

T H E

C A R D

I S

R E CO G N I Z E D

B Y

I N D O W S

—

Double-click the

Safely Remove

Hardware

(

Unplug or Eject Hardware

in Windows 2000) icon in the Windows taskbar. Ensure that the

card is listed.

Y O U

H A VE

P R O B L E M S

W I T H

E L L

PR OV IDE D

PC C

ARD

—

Contact Dell (see page 106).

Y O U

H A VE

P R O B L E M S

W I T H

PC C

A R D

N O T

PR OV IDE D

B Y

E L L

—

Contact the PC Card

manufacturer.

E E

T H E

SOF T WAR E

D O C U M E N T A T I O N

—

Many software manufacturers maintain websites with

information that may help you solve the problem. Ensure that you properly installed and configured the

program. Reinstall the program if necessary.

Summary of Contents for Latitude 100L

Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Latitude 100L Owner s Manual Model PP08L ...

Page 2: ...ange without notice 2004 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo AccessDirect Latitude Dell Precision Dimension OptiPlex Latitude PowerApp PowerEdge PowerConnect PowerVault Axim TrueMobile and DellNet are trademarks of Dell Inc Intel Pentium and Celeron are re...

Page 3: ...r Computer 11 SAFETY Ergonomic Computing Habits 12 SAFETY When Working Inside Your Computer 12 SAFETY Protecting Against Electrostatic Discharge 12 SAFETY Battery Disposal 13 Finding Information 15 1 A Tour of Your Computer Front View 19 Left Side View 22 Right Side View 23 Back View 25 Bottom View 28 2 Setting Up Your Computer Connecting to the Internet 29 Setting Up Your Internet Connection 29 M...

Page 4: ...ies 35 Turning Off Your Computer 36 3 Using a Battery Battery Performance 37 Checking the Battery Charge 38 Power Meter 38 Low Battery Warning 38 Charging the Battery 38 Removing a Battery 39 Installing a Battery 39 Storing a Battery 39 Battery and Power Problems 39 If the battery is not charging 40 If battery life is short 40 4 Using the Keyboard and Touch Pad Dell AccessDirect Button 41 Reprogra...

Page 5: ...ot eject the CD CD RW or DVD drive tray 47 If you hear an unfamiliar scraping or grinding sound 47 If the CD RW drive stops writing 48 Sound and Speaker Problems 48 If you have a problem with integrated speakers 48 If you have a problem with external speakers 48 Copying CDs and DVDs 49 How to Copy a CD or DVD 49 Using Blank CD Rs CD RWs DVD Rs and DVD RWs 50 Helpful Tips 50 6 Setting Up a Home and...

Page 6: ...u have problems with a hard drive 66 PC Card Problems 66 General Program Problems 66 A program crashes 66 A program stops responding 67 Error messages appear 67 Resolving Other Technical Problems 67 If Your Computer Gets Wet 67 If You Drop or Damage Your Computer 68 Drivers 69 What Is a Driver 69 Identifying Drivers 69 Reinstalling Drivers 69 Manually Reinstalling Drivers for Windows XP 71 Resolvi...

Page 7: ... Adding a Mini PCI Card 84 CD or DVD Drive 86 Keyboard 88 9 Appendix Specifications 91 Using the System Setup Program 98 Overview 98 Viewing the System Setup Screens 98 System Setup Screens 99 Commonly Used Options 99 System and Battery Performance Optimization 100 System Performance Overview 100 Optimizing Power Consumption and Battery Charge Time 100 Variable Speed Fan 101 Getting Help 101 Techn...

Page 8: ...rn Policy 127 Limited Warranty for Dell Branded Hardware Products U S Only 127 Total Satisfaction Return Policy U S Only 130 Limited Warranty Terms for Dell Branded Hardware Products Canada Only 130 Total Satisfaction Return Policy Canada Only 133 Dell Software and Peripherals Canada Only 134 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only 135 Intel Warranty Statement f...

Page 9: ...er operation Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time The surface temperature of the base will rise during normal operation particularly when AC power is present Allowing sustained contact with exposed skin can cause discomfort or eventually a burn Do not use your computer in a wet environment for example near a bath...

Page 10: ...is computer Use of other types may increase the risk of fire or explosion Do not carry a battery pack in your pocket purse or other container where metal objects such as car keys or paper clips could short circuit the battery terminals The resulting excessive current flow can cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns The battery poses a b...

Page 11: ... detector If you have the computer checked by hand be sure to have a charged battery available in case you are asked to turn on the computer When traveling with the hard drive removed from the computer wrap the drive in a nonconducting material such as cloth or paper If you have the drive checked by hand be ready to install the drive in the computer You can put the hard drive through an X ray secu...

Page 12: ...dicated NOTICE The only time you should ever access the inside of your computer is when you are installing memory modules a Mini PCI card a modem a CD or DVD drive or a keyboard NOTICE Wait 5 seconds after turning off the computer before disconnecting a device or removing a memory module Mini PCI card modem CD or DVD drive or keyboard to help prevent possible damage to the system board 1 Shut down...

Page 13: ...h pads SAFETY Battery Disposal Your computer uses an lithium ion battery and a reserve battery For instructions about replacing the lithium ion battery in your computer refer to Removing a Battery on page 39 The reserve battery is a long life battery and it is very possible that you will never need to replace it However should you need to replace it the procedure must be performed by an authorized...

Page 14: ...ION Safety Instructions w w w d e l l c o m s u p p o r t d e l l c o m FILE LOCATION C Documents and Settings patricia_drake Desktop New Folder D5016si0 fm DELL CONFIDENTIAL PRELIMINARY 3 18 04 FOR PROOF ONLY ...

Page 15: ... for my computer Drivers for my computer My computer documentation My device documentation Drivers and Utilities CD also known as the ResourceCD Documentation and drivers are already installed on your computer You can use the CD to reinstall drivers run the Dell Diagnostics or access your documentation Readme files may be included on your CD to provide last minute updates about technical changes t...

Page 16: ...on and click Help and Support 2 Click User and system guides and click User s guides 3 Click Dell Latitude 100L Help Service Tag and Express Service Code Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on the bottom of your computer Use the Service Tag to identify your computer when you use support dell com or contact technical support Enter the E...

Page 17: ...formation Downloads Drivers patches and software updates Reference Computer documentation product specifications and white papers How to use Windows XP Documentation for my computer Documentation for devices such as a modem Windows Help and Support Center 1 Click the Start button and click Help and Support 2 Type a word or phrase that describes your problem and click the arrow icon 3 Click the top...

Page 18: ...Finding Information w w w d e l l c o m s u p p o r t d e l l c o m FILE LOCATION C Documents and Settings patricia_drake Desktop New Folder D5016fi0 fm DELL CONFIDENTIAL PRELIMINARY 3 18 04 FOR PROOF ONLY ...

Page 19: ... A Tour of Your Computer Front View DISPLAY LATCH Keeps the display closed DISPLAY For more information about your display see Using the Display in the Dell Latitude 100L Help file To access the help file see page 16 display latch display speakers 2 keyboard status lights keyboard device status lights touch pad touch pad buttons power button Dell AccessDirect button ...

Page 20: ...d above the keyboard indicate the following KEYBOARD The keyboard includes a numeric keypad as well as the Microsoft Windows logo key For information on supported keyboard shortcuts see page 42 SPEAKERS To adjust the volume of the integrated speakers press the volume control keyboard shortcuts For more information see page 43 Turns on when the numeric keypad is enabled Turns on when Caps Lock is e...

Page 21: ...harged or the computer is turned off Flashing orange The battery charge is low Solid orange The battery charge is critically low TOUCH PAD BUTTONS Touch pad buttons provide the functionality of a mouse See page 44 for more information TOUCH PAD The touch pad and touch pad buttons provide the functionality of a mouse See page 44 for more information Turns on when you turn on the computer Blinks or ...

Page 22: ... open files and exit any open programs before you shut down the computer see page 36 If the computer stops responding press and hold the power button until the computer turns off completely which may take several seconds DELL ACCESSDIRECT BUTTON Press this button to launch a frequently used program such as support and educational tools You can reprogram the button to launch a program of your choic...

Page 23: ... DVD DRIVE Accommodates a CD drive DVD drive CD RW drive or CD RW DVD combo drive Right Side View BATTERY BATTERY BAY When a battery is installed you can use the computer without connecting the computer to an electrical outlet See page 37 Attach headphones or speakers to the connector Attach a microphone to the connector battery battery bay modem connector air vents security cable slot ...

Page 24: ...ith the fan or the computer CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer For more information see th...

Page 25: ...eating NOTE The fan may run constantly and fan speed may vary depending on usage Fan noise is normal and does not indicate a problem with the fan or the computer CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or ...

Page 26: ...wever power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage CAUTION Place the AC adapter in a ventilated area such as a desk top or on the floor when you use it to run the computer or to charge the battery Do not cover the AC adapter with papers or other items ...

Page 27: ...id damaging the computer do not plug a telephone line into the network connector Connects an external monitor For more information see Using the Display in the Dell Latitude 100L Help file To access the help file see page 16 Connects the computer to a network The lights next to the connector indicate activity for both wired and wireless network communications For information on using the network a...

Page 28: ... from overheating NOTE The fan may run constantly and fan speed may vary depending on usage Fan noise is normal and does not indicate a problem with the fan or the computer CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the c...

Page 29: ...on the same line simultaneously Cable modem connections that provide high speed Internet access through your local cable TV line If you are using a dial up connection connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable modem connection contact your ISP for setup instructions Setti...

Page 30: ... analog telephone wall jack only Connecting the modem to a digital telephone network damages the modem NOTICE Modem and network connectors look similar Do not plug a telephone line into the network connector NOTE If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact y...

Page 31: ...d Modem Options 3 Click the Dialing Rules tab and click Edit 4 Ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory 5 Click Apply and click OK 6 Close the Phone and Modem Options window VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS Windows XP 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardwa...

Page 32: ...nt to All Programs Accessories System Tools and then click Files and Settings Transfer Wizard 2 When the Files and Settings Transfer Wizard welcome screen appears click Next 3 On the Which computer is this screen click New Computer and click Next 4 On the Do you have a Windows XP CD screen click I will use the wizard from the Windows XP CD and click Next 5 When the Now go to your old computer scre...

Page 33: ...to the computer See the documentation that came with the printer for setup information including how to Obtain and install updated drivers Connect the printer to the computer Load paper and install the toner or ink cartridge Contact the printer manufacturer for technical assistance Printer Cable Your printer may not come with a printer cable so if you purchase a cable separately ensure that it is ...

Page 34: ...GNIZES THE PRINTER Windows XP 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware 3 Click View installed printers or fax printers If the printer model is listed right click the printer icon 4 Click Properties and click the Ports tab Ensure that the Print to the following port s setting is LPT1 Printer Port Windows 2000 1 Click the Start button point to Settings and...

Page 35: ...htning occurs in your area disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet Many surge protectors have a telephone jack for modem protection See the surge protector documentation for modem connection instructions NOTICE Not all surge protectors offer network adapter protection Disconnect the network cable from the network wall jack ...

Page 36: ... files and exit any open programs before you shut down the computer NOTE As an alternative to turning off your computer you can set your computer to enter standby or hibernate mode For more information see the Dell Latitude 100L Help file To access the help file see page 16 1 Save and close any open files exit any open programs click the Start button and then click Turn Off Computer 2 In the Turn ...

Page 37: ... brightness display settings Using 3D screen savers or other power intensive programs such as 3D games and engineering programs Running the computer in maximum performance mode See Power Management in the Dell Latitude 100L Help file for more information To access the help file see page 16 You can set power management options to alert you when the battery charge is low CAUTION Using an incompatibl...

Page 38: ...harging the Battery NOTE The AC adapter charges a completely discharged battery in approximately 3 hours with the computer turned off Charge time is significantly longer if the computer is on and running at high processor speeds and system activity levels Running the computer at high system activity levels for extended periods of time may prevent the battery from charging When you connect the comp...

Page 39: ...electrical outlet 2 Slide and hold the battery latch 3 Remove the battery Installing a Battery Slide the battery into the battery bay until the latch clicks Storing a Battery Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully before you use it Battery and Power Problems ...

Page 40: ...ery status light rapidly flashes orange the battery may be defective Contact Dell see page 106 TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Check the AC adapter cable connections If the AC adapter has a light ensure that the light is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power...

Page 41: ...t Internet browser Reprogramming the Button To change the reprogrammable button settings or to find information on using the button 1 Click the Start button Control Panel Printers and Other Hardware Keyboard icon 2 Click the AccessDirect tab 3 Click the Help button and follow the instructions on the screen Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard ...

Page 42: ...2 Enables and disables the scroll lock Fn F10 Ejects the tray out of the drive Fn F8 Switches the video image to the next display option The options include the integrated display an external monitor and both displays simultaneously If you are playing a DVD or watching a streaming video Fn F8 is disabled Fn and up arrow key Increases brightness on the integrated display only not on an external mon...

Page 43: ...speakers and external speakers if attached Fn PageDn Decreases the volume of the integrated speakers and external speakers if attached Fn End Enables and disables the integrated speakers and external speakers if attached Windows logo key and m Minimizes all open windows Windows logo key and Shift m Maximizes all windows Windows logo key and e Runs Windows Explorer Windows logo key and r Opens the ...

Page 44: ...h pad button To select and move or drag an object position the cursor on the object and tap down up down on the touch pad On the second down motion leave your finger on the touch pad and move the selected object by sliding your finger over the surface To double click an object position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch pad button twic...

Page 45: ...on cable disconnect it and connect the mouse directly to the computer TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE CHECK THE TOUCH PAD 1 Shut down the computer see page 36 2 Disconnect the mouse 3 Turn on the computer 4 At the Windows desktop use the touch pad to move the cursor around select an icon and open it If the touch pad operates correctly the mouse may be defective REINSTALL THE TOUCH PAD...

Page 46: ...NTEGRATED KEYBOARD 1 Shut down the computer see page 36 2 Disconnect the external keyboard 3 Turn on the computer 4 From the Windows desktop click the Start button point to All Programs Programs in Windows 2000 point to Accessories and click Notepad 5 Type some characters on the external keyboard and verify that they appear on the display If the characters appear now but did not with the external ...

Page 47: ... remove viruses Viruses can sometimes prevent Windows from recognizing the drive Insert a bootable disk and restart the computer TRY ANOTHER DISC Insert another disc to eliminate the possibility that the original disc is defective ENSURE THAT THE CD IS SNAPPED TO THE SPINDLE ON THE CD DRIVE TRAY ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your scree...

Page 48: ... Fn End to disable mute or reenable the integrated speakers REINSTALL THE SOUND AUDIO DRIVER See page 69 If you have a problem with external speakers NOTE The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 songs make sure that you did not turn the player volume down or off CHECK THE SPEAKER CABLE CONNECTIONS See the setup diagram supplied ...

Page 49: ...eck for available software patches at the Sonic support website at support sonic com Currently there are five DVD writable disc formats available DVD R DVD RW DVD R DVD RW and DVD RAM The DVD writable drives installed in Dell computers will write to DVD R and DVD RW media as well as read DVD R and DVD RW media but the drives will not write to and may not read DVD RAM media The commercially availab...

Page 50: ...may not be able to write to that disc again depending on whether or not the disc is finalized or closed the final stage of the disc creation process Use blank DVD RWs when you will need to erase rewrite or update the information on that disc later Helpful Tips Use Microsoft Windows Explorer to drag and drop files to a CD R or CD RW only after you start Sonic RecordNow and open a RecordNow project ...

Page 51: ...omputer NOTE Insert the cable until it clicks into place and then gently pull it to ensure that it is secure 2 Connect the other end of the network cable to a network connection device such as a network wall jack NOTE Do not use a network cable with a telephone wall jack Network Setup Wizard The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process ...

Page 52: ...e network connection is active If the status light is not green try replacing the network cable Amber indicates that the network adapter driver is loaded and the adapter is detecting activity REPLACE THE NETWORK CABLE Try using a different cable If there is more than one available network connector try plugging the cable into a different connector RESTART THE COMPUTER Try to log on to the network ...

Page 53: ... s guide is located on your Drivers and Utilities CD that came with your computer in the User s Guides Network User s Guides category The user s guide is also available on the Dell Support website at support dell com 1 Click the Start button click Control Panel and then click Switch to Classic View 2 Double click Network Connections 3 Click Wireless Network Connection The Wireless Network Connecti...

Page 54: ... WPA protected network and the Association tab does not give you the option to select WPA download the WPA wireless security update from the Microsoft support site 7 Enter the name of your network in the Network name SSID field 8 If you do not need to configure security settings go to step 9 If you choose to configure security settings optional go to Configuring Security Settings Optional on page ...

Page 55: ...ecting to a Network with Wi Fi Protected Access WPA Security Requirements NOTE Network security settings are unique to your network Dell cannot provide this information Connecting to a Network With Wired Equivalent Protocol WEP Security Requirements 1 In the Preferred networks field click the name of your wireless network 2 Click Properties 3 From the Network Authentication drop down menu select O...

Page 56: ...P network key again in the Confirm network key field NOTE Your computer can take up to 1 minute to connect to the network 9 Click OK Your network setup is complete Connecting to a Network With Wi Fi Protected Access WPA Security Requirements The following instructions are basic steps for connecting to a WPA network If your network requires a user name password or domain settings consult the setup ...

Page 57: ...ion drop down menu select your network authentication type If you are using a WPA protected network and the Association tab does not give you the option to select WPA download the WPA wireless security update from the Microsoft support site 4 From the Data encryption drop down menu select your data encryption type 5 If your wireless network requires a key enter it in the Network key field NOTE You...

Page 58: ...p a Home and Office Network w w w d e l l c o m s u p p o r t d e l l c o m FILE LOCATION C Documents and Settings patricia_drake Desktop New Folder D5016c60 fm DELL CONFIDENTIAL PRELIMINARY 3 18 04 FOR PROOF ONLY ...

Page 59: ...rive NOTE If your computer cannot display a screen image contact Dell 1 Shut down the computer 2 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Connect the computer to an electrical outlet 4 Turn on the computer When the DELL logo appears press F12 immediately NOTE If you cannot see anything on your disp...

Page 60: ...tion on your hard drive 7 When the Dell Diagnostics Main Menu appears select the test you want to run Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears click the button for the option you want 2 If a problem is encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem descriptio...

Page 61: ...scribes the test and may indicate requirements for running the test Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it displays the information in the device list in the left pane of the screen The device list may not display the names of all the...

Page 62: ...eck the cable connection Restart the computer and avoid touching the keyboard or the mouse during the boot routine Run the Keyboard Controller test as described in Dell Diagnostics see page 59 KEYBOARD DATA LINE FAILURE For external keyboards check the cable connection Run the Keyboard Controller test as described in Dell Diagnostics see page 59 KEYBOARD STUCK KEY FAILURE For external keyboards or...

Page 63: ...or the keyword standby in the Windows Help and Support Center To access the help file see page 16 SWITCH THE VIDEO IMAGE If your computer is attached to an external monitor press Fn F8 to switch the video image to the display NOTE If you are playing a DVD or watching a streaming video Fn F8 is disabled ADJUST THE BRIGHTNESS See the Dell Latitude 100L Help file for instructions on adjusting the bri...

Page 64: ...ferent settings for Colors Screen area and Advanced Settings SEE ERROR MESSAGES If an error message appears see page 61 CONNECT AN EXTERNAL MONITOR 1 Turn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defect...

Page 65: ...th your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Insert a bootable disk and restart the computer ENSURE THAT THE DISK IS NOT WRITE PROTECTED You cannot save data to a write protected disk See the following figure TRY ANOTHER FLOPPY DISK Insert another disk to eliminate the possibility that the original disk is defective REC...

Page 66: ...uter In Windows 2000 double click My Computer 2 Right click the drive letter local disk that you want to scan for errors and then click Properties 3 Click the Tools tab 4 Under Error checking click Check Now 5 Click Start CHECK THE PC CARD Ensure that the PC Card is properly inserted into the connector ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS Double click the Safely Remove Hardware Unplug or ...

Page 67: ...vices and disconnect them from their power sources and then from the computer 3 Ground yourself by touching one of the metal connectors on the back of the computer 4 Remove any installed PC Cards and put them in a safe place to dry 5 Remove the battery END THE PROGRAM 1 Simultaneously press Ctrl Shift Esc 2 Click the Applications tab and then select the program that is no longer responding 3 Click...

Page 68: ...uter 12 Replace the memory module s the memory module cover and the screw s 13 Replace the hard drive 14 Replace any PC Cards you removed 15 Replace the battery 16 Turn on the computer and verify that it is working properly NOTE For information on your warranty coverage see page 127 or the separate paper warranty document that shipped with your computer If the computer does not start or if you can...

Page 69: ...urce of your problem and to update the driver if necessary Identifying Drivers 1 Click the Start button and click Control Panel 2 In the Control Panel window under Pick a Category click Performance and Maintenance 3 In the Performance and Maintenance window click System 4 In the System Properties screen click the Hardware tab 5 Click Device Manager 6 In the Device Manager window scroll down the li...

Page 70: ...solve the problem then reinstall the driver from the Drivers and Utilities CD 1 Save and close any open files and exit any open programs 2 Insert the Drivers and Utilities CD In most cases the CD starts running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then double click the autorcd exe file The first time that you run the CD it...

Page 71: ...tab and click Device Manager 4 Double click the type of device for which you are installing the driver for example Modems or Infrared devices 5 Double click the name of the device for which you are installing the driver 6 Click the Driver tab and click Update Driver 7 Click Install from a list or specific location Advanced and click Next 8 Click Browse and browse to the location to which you previ...

Page 72: ...lve the problem If that is unsuccessful then use System Restore NOTICE Before you restore the computer to an earlier operating state save and close all open files and close all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Ensure that Re...

Page 73: ...e if System Restore is enabled 1 Click the Start button and click Control Panel 2 Click Performance and Maintenance 3 Click System 4 Click the System Restore tab 5 Ensure that Turn off System Restore is unchecked Reinstalling Microsoft Windows XP Before You Reinstall If you are reinstalling the Windows XP operating system to correct a problem with a newly installed driver use Windows XP Device Dri...

Page 74: ...se the arrow keys to select CD ROM and press Enter 6 When the Press any key to boot from CD message appears on the screen press any key Starting Windows XP Setup 1 When the Windows XP Setup screen appears press Enter to select To set up Windows now 2 Read the information in the Microsoft Windows Licensing Agreement screen and then press F8 to accept the license agreement 3 If your computer already...

Page 75: ... you are reinstalling Windows XP Professional you may be prompted to provide further network information regarding your network configuration such as the domain name or workgroup name If you are unsure of your settings accept the default selections Windows XP installs the operating system components configures the computer and then restarts the computer Completing the Operating System Setup NOTICE...

Page 76: ... Solving Problems w w w d e l l c o m s u p p o r t d e l l c o m FILE LOCATION C Documents and Settings patricia_drake Desktop New Folder D5016c70 fm DELL CONFIDENTIAL PRELIMINARY 3 18 04 FOR PROOF ONLY ...

Page 77: ...AUTION Before you begin any of the procedures in this section follow the safety instructions at the front of this document see page 9 NOTICE Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Handle components and cards with care Do not touch the components or contacts on a card ...

Page 78: ...E To connect a network cable first plug the cable into the network wall jack and then plug it into the computer 7 Remove any installed PC Cards from the PC Card slot 8 Close the display and turn the computer upside down on a flat work surface NOTICE To avoid damaging the system board you must remove the main battery before you service the computer 9 Slide and hold the battery bay latch release on ...

Page 79: ...gainst Electrostatic Discharge on page 12 3 Slide the hard drive out of the computer 4 Remove the new drive from its packaging Save the original packaging for storing or shipping the hard drive NOTICE Use firm and even pressure to slide the drive into place If you use excessive force you may damage the connector 5 Insert the drive into the bay and push the hard drive until it is fully seated in th...

Page 80: ...mparable foam packaging Otherwise the hard drive may be damaged in transit Memory You can increase your computer memory by installing memory modules on the system board See page 92 for information on the memory supported by your computer Install only memory modules that are intended for your computer 1 Complete the instructions in Before You Begin on page 77 2 Turn the computer over loosen the cap...

Page 81: ...mory modules purchased from Dell are covered under your computer warranty 3 If you are replacing a memory module remove the existing module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector captive screw memory module cover securing clips memory module ...

Page 82: ...el the click remove the module and reinstall it 5 Replace the cover NOTICE If the memory module cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer 6 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 7 Turn on the computer As the computer boots it detects the additional memory a...

Page 83: ...ction To add a modem see the following section Replacing the Modem To add a Mini PCI card see page 84 Replacing the Modem 1 Remove the existing modem a Remove the screws securing the modem to the system board and set them aside b Pull straight up on the attached pull tab to lift the modem out of its connector on the system board and disconnect the modem cable captive screw modem Mini PCI card cove...

Page 84: ... board 5 Replace the cover Adding a Mini PCI Card CAUTION FCC rules strictly prohibit users from installing 5 GHz 802 11a 802 11a b 802 11a b g Wireless LAN Mini PCI cards Under no circumstances should the user install such a device Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card If you are removing and or installing a 2 4 GHz 802 11b 802 11b g Mini...

Page 85: ... Mini PCI card remove the existing card a Disconnect the Mini PCI card from any attached cables b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly c Lift the Mini PCI card out of its connector NOTICE To avoid damaging the Mini PCI card never place cables on top of or under the card NOTICE The connectors are keyed to ensure correct insertion If you feel...

Page 86: ...i PCI card with the connector at a 45 degree angle and press the Mini PCI card into the connector until it clicks 3 Connect the antenna cables to the Mini PCI card 4 Replace the cover CD or DVD Drive 1 Complete the instructions in Before You Begin on page 77 2 Turn the computer over loosen the captive screw in the memory module cover and lift the cover away from the computer Mini PCI card Mini PCI...

Page 87: ...IAL PRELIMINARY 3 18 04 FOR PROOF ONLY 3 Remove the screw labeled O next to the memory module cover 4 Press the lever next to the memory module connectors in the direction of the arrow on the lever towards the drive to release the drive 5 Pull the drive out of the bay captive screw memory module cover screw lever CD or DVD drive ...

Page 88: ...7 2 Use a small flat blade screwdriver or plastic scribe to lift the notched right edge of the hinge cover and pry the cover loose from the hinges and bottom case 3 Lift the hinge cover up and away from the hinges and bottom case 4 Remove the four keyboard screws NOTICE The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the ...

Page 89: ...the keyboard from the bottom case NOTICE To avoid damage to the connector pins press the keyboard connector evenly into the interface connector on the system board and do not reverse the keyboard connector 8 Connect the keyboard connector of the replacement keyboard to the interface connector on the system board interface connector keyboard connector keyboard screws 4 keyboard ...

Page 90: ... 18 04 FOR PROOF ONLY 9 Insert the four securing tabs on the keyboard into their respective slots in the palm rest and lower the keyboard into the bottom case Ensure that all four securing tabs are engaged before trying to completely seat the keyboard 10 Replace the four keyboard screws 11 Replace the hinge cover interface connector keyboard connector keyboard screws 4 keyboard securing tabs 4 ...

Page 91: ... requirements Microprocessor Microprocessor Mobile Intel Pentium 4 processor or Intel Celeron processor L1 cache 8 KB internal L2 cache 512 KB Intel Pentium 4 128 KB Intel Celeron External bus frequency 400 533 MHz System Information System chip set Intel 852GMV Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits PC Card CardBus controller TI PCI1510 PC Card conn...

Page 92: ...128 256 and 512 MB Memory type 2 5 V SODIMM Standard memory 128 MB Maximum memory 1 GB Memory access time clock speed 266 MHz Ports and Connectors Video 15 hole connector Audio microphone connector stereo headphone speakers connector USB 2 4 pin USB 2 0 compliant connector Modem RJ 11 connector Ethernet LAN RJ 45 connector optional in some countries Communications Modem Type v 92 56K MDC Controlle...

Page 93: ...with Intel DVMT up to 32 MB with 128 MB of system memory or 64 MB with 256 MB or more of system memory LCD interface SPWG B Audio Audio type AC 97 soft audio Audio controller Sigmatel 9750 Stereo conversion 18 bit analog to digital and 20 bit digital to analog Interfaces Internal PCI bus AC 97 External microphone in connector stereo headphones speakers connector Speaker two 8 ohm speakers Internal...

Page 94: ...228 1 mm 8 99 inches Width 14 1 inch 15 inch 285 7 mm 11 2 inches 304 1 mm 11 97 inches Diagonal 14 1 inch 15 inch 359 16 mm 14 1 inches 382 4 mm 15 1 inches Maximum resolutions 1024 x 768 at 16 8 million colors Response time typical 20 ms rise maximum 30 ms fall maximum Refresh rate 60 Hz Operating angle 0 closed to 180 Viewing angles Horizontal 40 Vertical 10 30 Pixel pitch 0 28 x 0 28 mm Power ...

Page 95: ... table mode 240 cpi Size Width 64 88 mm 2 55 inch sensor active area Height 48 88 mm 1 92 inch rectangle Battery 8 cell Type 8 cell 65WHr smart lithium ion Dimensions Depth 122 5 mm 4 8 inches Height 19 2 mm 0 76 inch Width 147 5 mm 5 8 inches Weight 0 470 kg 1 03 lb Voltage 14 8 VDC Capacity 4300 mAH Operating life can be significantly reduced under certain power intensive conditions See page 37 ...

Page 96: ...ng life can be significantly reduced under certain power intensive conditions See page 37 for more information on battery life Life span approximate 300 discharge charge cycles0 Temperature range Charge Discharge 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F AC Adapter Input voltage 100 to 240 VAC Input current maximum 1 5 A Input frequency 50 to 60 Hz Output current 5 62 A maximum at 4 seco...

Page 97: ...12 9 inches 15 inch display 335 mm 13 1 inches Depth 14 1 inch display 275 mm 10 8 inches 15 inch display 275 mm 10 8 inches Weight With CD drive 8 cell battery and 14 1 inch display 3 3 kg 7 17 lb With CD drive 12 cell battery and 14 1 inch display 3 4 kg 7 57 lb With CD drive 8 cell battery and 15 inch display 3 5 kg 7 66 lb With CD drive 12 cell battery and 15 inch display 3 7 kg 8 07 lb Enviro...

Page 98: ...n and docking device configuration settings Basic device configuration settings System security and hard drive password settings NOTICE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the settings for the system setup program Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your c...

Page 99: ...e operating system You can control the boot sequence and enable disable devices using the Boot Order page of the system setup program NOTE To change the boot sequence on a one time only basis see page 100 The Boot Order page displays a general list of the bootable devices that may be installed in your computer including but not limited to the following Diskette Drive Modular bay HDD Internal HDD C...

Page 100: ...d under specific conditions to prevent automatic system shutdown and potential data loss Conditions under which performance is reduced include PROCESSOR GETS HOT Performance is reduced when system temperature exceeds established thermal parameters This performance reduction helps to regulate the system and surface temperatures which prevents the computer from shutting down due to excessive process...

Page 101: ...e computer covers first disconnect the computer power and modem cables from all electrical outlets 1 Complete the procedures in Solving Problems on page 59 2 Run the Dell Diagnostics on page 59 3 Make a copy of the Diagnostics Checklist and fill it out 4 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedure...

Page 102: ...n countries www dell ca Canada only Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password Electronic Support Service mobile_support us dell com support us dell com apsupport dell com Asian Pacific countries only support jp dell com Japan only support euro dell com Europe only Electronic Quote Service sales dell com apmarketing dell ...

Page 103: ...er If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call see the contact numbers for your region Product Information If you need information about additional products available from Dell or if you would like to place an order visit the D...

Page 104: ...l s receiving dock and returned to you Before You Call NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently Remember to fill out the Diagnostics Checklist If possible turn on your computer before you call Dell for technical assistance and call from a telephone at or near the computer You may be asked to t...

Page 105: ... provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling D...

Page 106: ...e contact a local or an international operator Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Anguilla General Support toll free 800 335 0031 Antigua and Barbuda General Support 1 800 805 5924 Argentina Buenos Aires International Access Code 00 Country Code 54 City Code 11 Websi...

Page 107: ...32 City Code 2 Website support euro dell com E mail tech_be dell com E mail for French Speaking Customers support euro dell com be fr emaildell Technical Support 02 481 92 88 Customer Care 02 481 91 19 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Bermuda General Support 1 800 342 0671 Bolivia General Support toll free 800 10 0238 Brazil International Access Code 00 Countr...

Page 108: ...e business government toll free 1 800 326 9463 Technical Support Home Sales Small Business toll free 1 800 847 4096 Technical Support med large bus government toll free 1 800 387 5757 Sales Home Sales Small Business toll free 1 800 387 5752 Sales med large bus government toll free 1 800 387 5755 Spare Parts Sales Extended Service Sales 1 866 440 3355 Cayman Islands General Support 1 800 805 7541 C...

Page 109: ...red Accounts Division toll free 800 858 2557 Large Corporate Accounts GCP toll free 800 858 2055 Large Corporate Accounts Key Accounts toll free 800 858 2628 Large Corporate Accounts North toll free 800 858 2999 Large Corporate Accounts North Government and Education toll free 800 858 2955 Large Corporate Accounts East toll free 800 858 2020 Large Corporate Accounts East Government and Education t...

Page 110: ... portable computers den_nbk_support dell com E mail Support desktop computers den_support dell com E mail Support servers Nordic_server_support dell com Technical Support 7023 0182 Customer Care Relational 7023 0184 Home Small Business Customer Care 3287 5505 Switchboard Relational 3287 1200 Fax Switchboard Relational 3287 1201 Switchboard Home Small Business 3287 5000 Fax Switchboard Home Small B...

Page 111: ... 253 313 00 France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 Website support euro dell com E mail support euro dell com fr fr emaildell Home and Small Business Technical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard calls from outside of France 04 99 75 40 00 Sales 0825 004 700 Fax 0825 004 701 Fax calls from outside of Fra...

Page 112: ... en emaildell Technical Support 080044149518 Gold Technical Support 08844140083 Switchboard 2108129800 Sales 2108129800 Fax 2108129812 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana General Support toll free 1 877 270 4609 Hong Kong International Access Code 001 Country Code 852 Website support ap dell com E mail ap_support dell com Technical Suppo...

Page 113: ...982 Corporate Customer Care dial within U K only 0870 907 4499 Ireland Sales 01 204 4444 U K Sales dial within U K only 0870 907 4000 Fax SalesFax 01 204 0103 Switchboard 01 204 4444 Italy Milan International Access Code 00 Country Code 39 City Code 02 Website support euro dell com E mail support euro dell com it it emaildell Home and Small Business Technical Support 02 577 826 90 Customer Care 02...

Page 114: ...ical Support outside of Japan Axim 81 44 556 3468 Faxbox Service 044 556 3490 24 Hour Automated Order Service 044 556 3801 Customer Care 044 556 4240 Business Sales Division up to 400 employees 044 556 1465 Preferred Accounts Division Sales over 400 employees 044 556 3433 Large Corporate Accounts Sales over 3500 employees 044 556 3430 Public Sales government agencies educational institutions and m...

Page 115: ...s Belgium toll free 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer Care Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481 92 99 Switchboard Brussels Belgium 02 481 91 00 Macao Country Code 853 Technical Support toll free 0800 582 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 0800 581 Malaysia Penang International Access Code 00 Country Code 60 ...

Page 116: ...20 Website support euro dell com E mail Technical Support Enterprise nl_server_support dell com Latitude nl_latitude_support dell com Inspiron nl_inspiron_support dell com Dimension nl_dimension_support dell com OptiPlex nl_optiplex_support dell com Dell Precision nl_workstation_support dell com Technical Support 020 674 45 00 Technical Support Fax 020 674 47 66 Home Small Business Customer Care 0...

Page 117: ...om E mail Support desktop computers nor_support dell com E mail Support servers nordic_server_support dell com Technical Support 671 16882 Relational Customer Care 671 17514 Home Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669 Poland Warsaw International Access Code 011 Country Code 48 Ci...

Page 118: ...nes General Support toll free 1 877 270 4609 Singapore Singapore International Access Code 005 Country Code 65 Technical Support toll free 800 6011 051 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 800 6011 054 Corporate Sales toll free 800 6011 053 South Africa Johannesburg International Access Code 09 091 Country Code 27 City Code 11 Website support euro dell com E ma...

Page 119: ... 92 00 Fax 91 722 95 83 Sweden Upplands Vasby International Access Code 00 Country Code 46 City Code 8 Website support euro dell com E mail swe_support dell com E mail Support for Latitude and Inspiron Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 H...

Page 120: ...er Care Corporate 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 01 01 Taiwan International Access Code 002 Country Code 886 Technical Support portable and desktop computers toll free 00801 86 1011 Technical Support servers toll free 0080 60 1256 Transaction Sales toll free 0080 651 228 Corporate Sales toll free 0080 651 227 Thailand International Access Code 001 Country Code 66 Technical Supp...

Page 121: ... 0800 Global Accounts Customer Care 01344 373 186 Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care 01344 373 185 Preferred Accounts 500 5000 employees Customer Care 0870 906 0010 Central Government Customer Care 01344 373 193 Local Government Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate Pub...

Page 122: ...Service and Technical Support toll free 1 800 822 8965 Employee Purchase Program EPP Customers toll free 1 800 695 8133 Printers and Projectors Technical Support toll free 1 877 459 7298 Public government education and healthcare Customer Service and Technical Support toll free 1 800 456 3355 Employee Purchase Program EPP Customers toll free 1 800 234 1490 Dell Sales toll free 1 800 289 3355 or to...

Page 123: ...s the ability of items of electronic equipment to function properly together in the electronic environment While this computer has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined b...

Page 124: ...me If you have multiple licenses for the Software you may use as many copies at any time as you have licenses Use means loading the Software in temporary memory or permanent storage on the computer Installation on a network server solely for distribution to other computers is not use if but only if you have a separate license for each computer to which the Software is distributed You must ensure t...

Page 125: ...ware to achieve your intended results and for the use and results obtained from the Software DELL ON BEHALF OF ITSELF AND ITS SUPPLIERS DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS This limited warranty gives you specific legal rights ...

Page 126: ...126 Appendix w w w d e l l c o m s u p p o r t d e l l c o m FILE LOCATION C Documents and Settings patricia_drake Desktop New Folder D5016c90 fm DELL CONFIDENTIAL PRELIMINARY 3 18 04 FOR PROOF ONLY ...

Page 127: ...ct instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by Dell Products with missing or altered Service Tags or serial numbers Products for which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO...

Page 128: ... the availability of limited warranties at its discretion but any changes will not be retroactive What do I do if I need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell Service Tag or order number available What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other l...

Page 129: ...tes excluding Puerto Rico and U S possessions and territories Otherwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or ...

Page 130: ...e packing slip or invoice All other reconditioned or refurbished Dell branded hardware products and parts may be returned within 14 days of the date on the packing slip or invoice To return products e mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return You must obtain a Credit Return Authori...

Page 131: ...O NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT O...

Page 132: ... you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary...

Page 133: ...limited warranty for the product you bought Dell owns all parts removed from repaired products May I transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website For Canad...

Page 134: ...r specific warranty information More information may also be available from the manufacturer or publisher While Dell offers a wide selection of software and peripheral products we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers nor do we test or guarantee all of the products we sell on the hundreds of different br...

Page 135: ...s of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise Dell may refuse the guarantee claim Upon diagnosis of a warranted defect Dell will make arrangements and pay for ground freight and insurance to and from Dell s repair replacement center The end user must ensure that the defective product is available for collection properly packed in origi...

Page 136: ...um or Celeron processor you may contact your computer system manufacturer in accordance with its instructions or you may contact Intel To request warranty service from Intel you should call Intel at 1 800 628 8686 during the warranty period during normal business hours Pacific Time excluding holidays Please be prepared to provide 1 your name address and telephone numbers 2 proof of purchase 3 this...

Page 137: ...ent of weeks of normal usage These units are monitored for failures as part of our ongoing quality assurance process As a result today s microprocessors from Intel are among the most reliable components in computers What are Errata Exhaustive product testing can highlight differences between the actual behavior of the microprocessor and its specifications Sometimes the discrepancies are caused by ...

Page 138: ...138 w w w d e l l c o m s u p p o r t d e l l c o m FILE LOCATION C Documents and Settings patricia_drake Desktop New Folder D5016wr0 fm DELL CONFIDENTIAL PRELIMINARY 3 18 04 FOR PROOF ONLY ...

Page 139: ...ing 86 system view 23 CDs 49 characters unexpected 46 computer crashes 66 specifications 91 conflicts software and hardware incompatibilities 71 copying CDs general information 49 helpful tips 50 how to copy a CD 49 crashes 66 D damaged computer testing 68 Dell contacting 106 support site 17 Dell Diagnostics 59 device status lights description 21 diagnostics Dell 59 Drivers and Utilities CD 15 dis...

Page 140: ...tion 20 fixing problems 46 replacing 88 shortcuts 42 system view 20 unexpected characters 46 keyboard status lights description 20 system view 20 keypad numeric 41 L labels Microsoft Windows 16 Service Tag 16 license agreement software 124 line conditioners 35 M memory removing 81 memory module cover description 28 system view 28 Microsoft Windows label 16 modem adding 83 modem connector descripti...

Page 141: ...ns 91 support contacting Dell 106 surge protectors 35 System Restore 72 system setup program commonly used options 99 purpose 98 screens 98 99 viewing 98 system views back 25 bottom 25 28 front 19 left side 22 right side 23 T touch pad customizing 44 description 21 system view 21 touch pad buttons description 21 system view 21 troubleshooting cannot save to floppy disk 65 conflicts 71 Dell Diagnos...

Page 142: ...system view 27 W warranty 127 wet computer 67 Windows XP Device Driver Rollback 69 Hardware Troubleshooter 71 Help and Support Center 17 printer 34 reinstalling 73 System Restore 72 wireless network changing security settings 55 connecting to 53 type 52 ...

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Dell Latitude 100L, Owner'S Manual

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