Dell Inspiron 7000, Reference And Troubleshooting Manual

Page: 63 / 161

Troubleshooting Your Computer 3-17
3. Does the computer turn on properly?
Yes. The problem is resolved.
No. Go to Step 4.
4. Turn off the computer. Do the power indicator and battery indicator(s) appear on
the status display panel?
Yes. Go to step 5.
No.
Go to step 6.
5. Remove any installed batteries and disconnect the AC adapter. Then reinstall the
batteries, reconnect the AC adapter, and turn on the computer. Do the power indi-
cator and battery indicator(s) appear on the status display panel?
Yes. Go to step 7.
No.
Go to step 6.
6. Turn off the computer, wait a few seconds, and then turn on the computer again.
Do the indicators appear on the status display panel?
Yes.
Your computer is receiving power. Go to step 7.
No.
Your computer is not receiving power. Go to step 8.
7. Does the computer boot successfully?
Yes. The problem is resolved.
No. Go to step 8.
8. Reseat (remove and reinstall) any installed batteries, and check the AC adapter
connection. Do the indicators appear in the status display panel?
Yes.
The problem is resolved.
No.
If the computer is powered by the AC adapter, see the next subsection,
“Total Power Failure When Using the AC Adapter.” If the computer is using bat-
tery power, see “Total Power Failure When Using a Battery” found later in this
section.
7RWDO3RZHU)DLOXUH:KHQ8VLQJWKH$&$GDSWHU
If no signs of power are present in the computer when using the AC adapter, make a
copy of the Diagnostics Checklist found in Chapter 5 and fill it out as you complete the
following procedure:
1. Turn off the computer and peripherals and disconnect them from AC power. If
you are using a surge protector, remove it.
2. Make sure the AC adapter is connected to the computer, and then verify that the
power cable is firmly attached to the AC adapter and to the AC power source.
See “Checking Connections” found earlier in this chapter.