Dell DX6012S, Hardware Owner'S Manual

Page: 121 / 152

Troubleshooting Your System
131
7
Reconnect and power on each USB device one at a time.
8
If a device causes the same problem, power down the device, replace the
USB cable, and power up the device.
If the problem persists, replace the device.
If all troubleshooting fails, see "Getting Help" on page 155.
Troubleshooting a Serial I/O Device
1
Turn off the system and any peripheral devices connected to the
serial port.
2
Swap the serial interface cable with another working cable, and turn on the
system and the serial device.
If the problem is resolved, replace the interface cable.
3
Turn off the system and the serial device, and swap the device with a
comparable device.
4
Turn on the system and the serial device.
If the problem is resolved, replace the serial device.
If the problem persists, see "Getting Help" on page 155.
Troubleshooting a NIC
1
Run the appropriate online diagnostic test. See "Using Online Diagnostics"
on page 145.
2
Restart the system and check for any system messages pertaining to the
NIC controller.
3
Check the appropriate indicator on the NIC connector. See "NIC Indicator
Codes" on page 18.
• If the link indicator does not light, check all cable connections.
• If the activity indicator does not light, the network driver files might
be damaged or missing.
Remove and reinstall the drivers if applicable. See the
NIC's documentation.
book.book Page 131 Friday, February 26, 2010 11:22 AM