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MultiMerge2 User Manual
Provided that you have completed warranty registration for your MultiMerge2 on our website, we will
notify you as new firmware updates become available. The notification will contain the announcement
of new firmware, issues corrected, and instructions on how to retrieve the update files.
Update packages will be available as a single .ZIP file for download. Compatible archive programs
include Winzip (
www.winzip.com
) or WinRAR (
www.rarlabs.com
) and may be downloaded from their
respective websites. The update package will contain four files; dsp2531.bin, firmdown.exe, readme.txt
and update.bat.
Firmware updating is accomplished via UDP Port 44600. At this time, updating is only supported by
using a cross-over cable directly connected to one PC. If your PC has multiple network interface
adapters, each additional adapter will need to be disabled before attempting to upgrade your unit. You
may also wish to disable your firewall during the upgrade process. For additional support with
networking, please contact your network administrator.
DO NOT UNPLUG THE UNIT OR TURN OFF YOUR PC WHILE THE FLASH IS IN PROGRESS.
If the flash procedure is interrupted before it can complete, MultiMerge2 may be left in an un-usable
state and will need to be returned for factory service.
Please follow these steps to upgrade your unit:
1. Un-Zip the files using a compatible utility that can handle ZIP archive file format into a new
empty directory on your PC.
2. Disable any additional network interface adapters present on your PC. Go to Control Panel,
then Network Connections. Right click on the adapter to be disabled and select Disable.
3. Unplug your PC from the network it is currently connected to.
4. If your PC’s network interface is set up for DHCP, disable it and enter a static IP address. While
in Network Connections under Control Panel, right click on the network interface and select
Properties. Select “Internet Protocol (TCP/IP)” and press the Properties button. On the general
tab of the dialogue box, select “Use the following IP address”. Enter an IP address in the box “IP
Address” within the local network range. (Example: 192.168.0.1) Click in the “Subnet mask” box
and it should auto populate with 255.255.255.0. Select OK to close the dialog, then OK to close
the properties box.
5. If MultiMerge2 is set up for DHCP, disable it and enter a static IP address within the local
network range. (Example: 192.168.0.2) Details are available in the NETWORK section of this
manual.
6. Connect the MultiMerge2 to the PC using a crossover Ethernet cable.
7. When windows has acknowledged the Ethernet connection, you may start the update progress
by double clicking on upgrade.bat. MultiMerge2 should download the new firmware and reboot
within 15 seconds.
8. Disconnect the cross-over cable and return your PC to its original configuration.
