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Please consult your dealer/retailer in the case of a failure or trouble. The
manufacturer, daum electronic gmbh, provides the warranty to your retailer
according to the following conditions:
1. We guarantee that our products are free of manufacturing and/or material
defects.
2. We will correct any problem pertaining to the above categories, while all
customer’s claims not related to those categories are excluded from any
repair services provided by us.
We reserve the right, upon returning of the product in question, to ex-
change it with another product of the same type and value or, at our own
discretion, to take it back against repayment of the amount paid by the
customer (deducting overhead costs).
3. Our warranty covers a period of two years for parts and labour in the case of
private utilisation of the product, and a period of three months, for parts and
labour, in the case of commercial utilisation of the product, in both cases
starting on the manufacturing date.
We will fulfil this warranty service provided the customer will pay all freight
and transport costs, including those for spare parts, and the cost of any
packaging material we should possibly need to use.
Returned devices will only be accepted if in the original packaging.
Advance replacement of parts under warranty will be invoiced and deliver-
ed against payment (COD). The amount paid will be immediately refunded
upon reception of the returned old part by us.
4. All other warranty claims, specially claims for the compensation of direct or
indirect damages, or damage to a third party, or damages to other objects,
as well as of damages due to failure, and of labour costs, are expressly
excluded to the extend authorised by law.
Should the repair fail within a reasonable delay, the customer has the right
to demand a price reduction or the cancellation (modification) of the con
-
tract at his discretion.
5. We decline any responsibility for any wear occurring through normal uti-
lisation. The warranty will be considered null and void if our instructions
for mounting and utilising the device are not respected, or if the chemical
products we recommend and deliver are not used, or if any modification
was made to the device without our prior approval.
6. It is the responsibility of the customer to check each one of our deliveries
immediately upon reception. Any complaints about missing or defective
parts must each be immediately submitted in writing.
7. We do not guarantee that the delivered product will be suitable for the usa-
ge intended by our customer. Extended agreements need to be expressly
confirmed in writing.
8. Any technical advice provided by us is formulated according to the best
of our knowledge and in good faith, based on our own experience and
testing. We do not assume any responsibility for these services, unless
serious negligence can be proven on our part.
If you wish to obtain more information on your device, you can visit our
service and repair hints web site on Internet at (www.daum-electro-
nic.de). You can also call us on our hotline at daum electronic gmbh
(++49(0)911/97536-0).
Warranty Conditions
GB
