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SD160/SD260 Card Printers Installation and Administrator’s Guide

57

TroubleShooting Menu

The

TroubleShooting

menu

for

the

WebAdmin

access

level

contains

settings

and

tools

that

help

you

isolate

card

production

issues.

Use

the

TroubleShooting

options

to

print

test

cards,

view

and

print

the

activity

log,

reset

the

log,

reset

counters,

and

reset

the

printer.

TroubleShooting

Menu

Option

Function

WebUser

WebAdmin

Testcard

Print

test

cards

No

Change

all

current

values

and

run

a

test

card

Activity

Log

Display

printer

activity

No

View

Reset

Log

Reset

the

activity

log

No

Yes

Reset

Counters

Reset

card

counters

No

Yes

Printer

Reset

Restart

the

printer

No

Yes

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Summary of Contents for SD160

Page 1: ...Datacard SD160 SD260 Card Printers Installation and Administrator s Guide November 2015 Part No 527527 001 Rev C ...

Page 2: ... of MasterCard International Incorporated Visa is a registered trademark of Visa International Service Association All other product names are the property of their respective owners Proprietary Notice The design and information contained in these materials are protected by US and international copyright laws All drawings and information herein are the property of Entrust Datacard Corporation All ...

Page 3: ...SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED T...

Page 4: ...iv ...

Page 5: ...ce The following basic safety tips are given to ensure safe installation operation and maintenance of Datacard equipment Connect equipment to a grounded power source Do not defeat or bypass the ground lead Place the equipment on a stable surface table and ensure floors in the work area are dry and non slip Know the location of equipment branch circuit interrupters or circuit breakers and how to tu...

Page 6: ...tes applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada RSS Gen Issue 3 December 2010 Section 7 1 3 User Manual Notice This Device complies with Industry Canada License exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference...

Page 7: ... which case the user may be required to take adequate measures Notice for China Simplified Chinese 警告此为 A 级产品在生活环境中该产品可能会造成无线电干扰在这种情况下可能需要用户对干扰采取切实可行的措施 Notice for Taiwan Traditional Chinese Notice for Japan Japanese Voluntary Control Council for Interference VCCI class A statement Korea Communications Commission KCC statement ...

Page 8: ...er reproductive harm Wash hands after handling Datacard Group believes that its products are not harmful when used as designed However the above warning is made in compliance with the State of California Safe Drinking Water and Toxic Enforcement Act of 1986 which requires warning labels on products that may contain elements that the State of California considers harmful ...

Page 9: ... Administrator s Guide Revision Date Description of Changes A February 2015 First release of this document B May 2015 Updated for Card Printer Driver version 6 1 added rewrite capability to the SD260 C November 2015 Updated for Card Printer Driver version 6 2 ...

Page 10: ...x ...

Page 11: ...le Lock 11 Plug In and Power On the Printer 12 Use the Front Panel 13 Install the Card Printer Driver 13 Chapter 2 Elements of Card Design 15 Basic Card Design 15 Printing Design 16 Color Printing 16 Full Panel Ribbon 16 Short Panel Ribbon 16 Split Ribbon Color Printing 17 Manage Color 17 Print Text in Color 17 Print Graphics in Color 17 Monochrome Printing 18 Monochrome Printing with Full Color R...

Page 12: ...9 Smart Card Processing Requirements 29 Smart Card Codes on the Printer Label 30 Settings for Card Design in Printer Manager 30 Chapter 3 Printer Manager 31 Printer Manager 31 Printer Manager User Access Levels 32 WebUser 32 WebAdmin 32 WebService 32 Access Printer Manager 33 Printer Manager Settings 34 Print a Printer Manager Page 34 Use Printer Manager 35 Status Menu 35 Printer Setting Menu 37 C...

Page 13: ...67 Monochrome Print Ribbon 67 Monochrome Print Ribbon Kits 67 Ribbon Saver 68 Print Ribbon Storage Guidelines 68 Cards 69 Card Size 69 Card Material 69 Pre Punched Cards 69 New Cards for Color Printing 69 Adhesive Backed Cards 70 Rewritable Cards 70 Card Quality Guidelines 71 Card Surface 71 Card Handling 71 Card Storage 71 Cleaning Supplies 72 Replacement Parts 73 Printhead Cartridge 73 Print Rib...

Page 14: ...xiv Cables and Power Supplies 75 Data Cables 75 USB Cable 75 Ethernet Cable 75 USB Smart Card Cable 75 Power Supply 75 Power Cords 76 ...

Page 15: ...B free space on the hard driver One of the following operating systems supported by the XPS Card Printer Driver Windows 10 32 or 64 bit Windows 8 1 32 or 64 bit Windows 7 32 or 64 bit Windows Server 2012 R2 Windows Server 2008 64 bit USB 2 0 port or Ethernet network connection The SD160 card printer uses only a USB connection It cannot connect via Ethernet The SD260 card printer can be connected u...

Page 16: ... 1 and is connected to and communicating with the network USB Requirements You can connect up to eight card printers to a PC using USB cables To install a printer using a USB connection the following components are required A high speed USB port USB 2 0 is required A USB 2 0 cable to connect the printer to the PC A USB cable is supplied with the printer A PC that meets the PC Requirements describe...

Page 17: ...in a clean office environment keeping paper and foreign materials off of the equipment Place the printer on a sturdy level surface Place the printer away from direct sunlight Do not place the printer near heating ducts fans or other air vents Do not use the printer for purposes other than the intended use Printer Model Dimensions inches mm A B C D E F G SD160 SD260 10 00 254 8 80 224 4 00 102 6 85...

Page 18: ... If you are using a manual feed printer or are printing rewritable cards skip this step and keep a supply of blank cards close to the printer Do the following to load the input hopper 1 Open the input hopper 2 Load the cards into the input hopper Cards can stick together Slide or fan the cards to separate the edges before placing them in the hopper Handle cards by their edges only Refer to Card Ha...

Page 19: ...to place 4 Place the silver take up spool on the spindle with the black gear until it clicks into place 5 Wind the take up spool counterclockwise one full turn Load the Cleaning Sleeve Load a new cleaning sleeve with each new roll of print ribbon if you notice debris on the printed cards or if the cleaning sleeve is no longer sticky The printer ships with the cleaning roller spindle in the accesso...

Page 20: ...2 Hold the print ribbon cartridge by the handle and lower it into the printer with the handle toward the front of the printer 3 Make sure that the ribbon cartridge is correctly positioned in the guides 4 Close the printer cover Press down on the ridges on the front of the cover to make sure that it latches completely on both sides ...

Page 21: ...rt into the printer To print rewritable cards you also must do the following Enable rewritable printing in Printer Manager Use the rewritable card settings to enable the rewrite option and specify the values to use Refer to Print on page 44 for complete information about the Printer Manager settings Specify rewritable card settings in the Card Printer Driver For complete information about setting ...

Page 22: ...h an optional large output hopper that holds up to 100 cards The large output hopper kit includes two base sections and the large output hopper The two base sections are identical with hooks marked by green circles that attach to the bottom of the printer To assemble the base arrange the base sections back to back as shown You can remove the standard hopper and attach the large output hopper witho...

Page 23: ...lots and then push the base back to lock it to the printer 7 Remove the 25 card output hopper from the printer Slide it out similar to a drawer 8 Slide the 100 card output hopper into the assembled base and printer Make sure that the tabs shown in circles in the illustration secure the hopper to the printer HINTS TIPS The base sections contain drawers useful for holding cards cleaning swabs or oth...

Page 24: ...hopper can be installed without using tools You also can refer to the instructions shipped with the 200 card input hopper kit 1 Open the input hopper 2 Press the release tab located on the back wall of the hopper while lifting the hopper up and off the printer 3 Install the 200 card input hopper by aligning the tabs with the slots on the printer 4 Push the hopper down until it clicks into place 5 ...

Page 25: ...The security plate is installed in the printer and is designed to accommodate the T bar of the Kensington lock 1 Prepare the printer by installing the metal security plate a Tip the printer on its right side b Locate the security plate receptacle on the underside of the printer toward the back left side c Insert the security plate into the receptacle with the open end toward the printer 2 Follow t...

Page 26: ...er power cables and connect the printer to a facility power source Press the POWER button on the front panel to power on the printer The front panel LCD displays Ready when the printer is ready to print The LCD Ready display may differ slightly for some printer models ...

Page 27: ...rd Printer Driver The Card Printer Driver uses Microsoft XPS print technology to support printing from currently available Microsoft Windows applications To use the SD card printer with the Card Printer Driver you must install and configure the driver Refer to your printer s Driver Guide for complete information about installing and using the Card Printer Driver User Light User Button Up Arrow Ent...

Page 28: ...14 Installation ...

Page 29: ...Design Printing Design on page 16 Magnetic Stripe Design on page 27 Smart Card Design on page 29 Settings for Card Design in Printer Manager on page 30 Basic Card Design Card design includes Color and monochrome printing The various types of data such as name account number and special features such as a magnetic stripe or smart card chip The layout of the data Optional ultraviolet UV printing for...

Page 30: ...the images from damage The UV printing is undetectable under normal lighting and is meant to provide another form of security Refer to your printer s Driver Guide or your card personalization software documentation for more information about setting up a card design that includes UV printing Short Panel Ribbon Color print ribbon also is available in a short panel option The color area for short pa...

Page 31: ...ger Refer to Print on page 44 for more information Print Text in Color The printer can print text in any color Small characters are likely to be more readable if they are a sans serif font formatted as black and printed with the black K panel Refer to Print Text in Monochrome on page 19 The printer supports 6 point or larger text Print Graphics in Color The printer produces full color images from ...

Page 32: ...ed 2 Evaluate the other color areas of the card such as text or logo a Check your card production application for settings that can help improve the printed color of text b Use an image editing application to adjust the color of a logo file for optimal printing Monochrome Printing Monochrome printing prints cards using a single color You can use a full color ribbon or a monochrome ribbon that has ...

Page 33: ...responds to the leading edge of the card The printer continues to spool ribbon for the length of the image but no farther The printer leaves a small margin between each card to avoid image overlap Print Text in Monochrome Printing text using a K panel can make text look crisp because it uses only one panel for printing Fine text is more readable when printed with more power You set the power for t...

Page 34: ...iver Guide for more information about setting up the printer to use the rewritable option Refer to Print on page 44 for information about the Printer Manager settings that control the rewritable function Print Bar Codes Bar code design follows a set of standards based on the type of bar code produced Bar codes contain a series of black lines bars separated by white areas spaces Each character of e...

Page 35: ...e the bars are wider and spaced farther apart The width of the narrow elements in the bar code must be large enough to be read consistently The capabilities of the bar code reader can influence this The bar code must be tall enough to be read under normal conditions Bar Code Print Settings To achieve the best quality printing and improve the readability of the bar code use the K black panel of col...

Page 36: ...If you make substantial changes to the way you produce cards review your setup tasks to make sure that cards continue to have the quality you require Changes that can affect bar codes include Purchasing a new brand of card stock which can change the color of some images Changing to or from preprinted cards which can change the color of some images If you change the design of your cards or if you s...

Page 37: ...ically Non Printing Areas The card design can have areas where printing is not allowed Such areas include a magnetic stripe signature panel or smart card chip Card production software usually manages such non printing areas automatically If you do not use ID software you can use the dimensions provided in the following sections for magnetic stripe and smart card non printing areas to customize you...

Page 38: ... shows the direction the card travels through the printer Use the following dimensions to prevent printing in the smart card area Custom Non Printing Areas Use ID software a custom application or escapes to define custom non printing areas for one or more of the following Blocking printing but not topcoat Non standard areas such as a preprinted logo or a signature panel More than one area on the s...

Page 39: ...argins at the Edge of a Card The card printers can print edge to edge which is the same as a margin of zero 0 or no margin The card on the left shows a margin of white space at the outer edge of the card The card on the right shows edge to edge printing Edge to edge printing can require fine tuning the printer and the card design Include this task as part of setup Margins for Card Features Maintai...

Page 40: ... a smart card chip Image Placement Use the following suggestions to help you locate important images such as a photo logo or bar code When placing images avoid uneven areas and areas of high wear which can result in inconsistent print quality Do not place an important image on the front of the card in the same area as a magnetic stripe or other machine readable feature Frequent use of a card in a ...

Page 41: ... can be encoded Your cards can use the default format for each track or can use a different combination of tracks and data formats Three Track Option ISO IAT The default data formats for a three track magnetic stripe option are Track 1 IATA Track 2 ABA Track 3 TTS This combination is often abbreviated IAT This format is also called ISO format IATA International Air Transport Association The maximu...

Page 42: ...racters A Z lowercase alphabetic characters a z and the following special characters _ A PC running a Japanese edition of a supported Windows operating system also supports Japanese language special characters and 55 Katakana characters They include the following Special characters 45 Katakana characters 10 Katakana characters Each time you start or stop using Japanese language characters the Card...

Page 43: ...ion properly Purchase additional magnetic stripe cards to match the type of module you are using Smart Card Design Smart card processing differs from other types of card personalization The smart card step of personalization is controlled by an application that is separate from the rest of card personalization Smart card setup usually is provided by a value added reseller or service provider Reque...

Page 44: ...ns card design settings that managers and service providers can use to set up card production The card design settings include magnetic stripe setup and smart card testing Printer Manager also contains troubleshooting features such as a log file that can track all processes of a card job Service providers can use the information in the log file to troubleshoot and relay information when troublesho...

Page 45: ...ation about the printer System administrators and service providers can use Printer Manager to fine tune card appearance set advanced options and troubleshoot printing problems You can access Printer Manager using an Internet browser and the IP address of the printer Printer Manager includes different user access levels that control the type of information that can be viewed You can choose from th...

Page 46: ...atus Printer Setting Maintenance and Log Out WebAdmin WebAdmin access allows an administrator to set up a test card and make minor adjustments to the printer The WebAdmin user has access to configuration options and the use of diagnostics tools for troubleshooting The WebAdmin user also can specify a password using the Printer Settings Update Password option for WebUser access level users In a car...

Page 47: ...er Manager in your default browser OR Obtain the printer s IP address and write it down Refer to the printer s User s Guide for detailed information about how to retrieve the printer IP address Open a web browser on the PC In the Address area of the browser enter the following http printer_IP_address For example http 123 12 3 123 where 123 12 3 123 is the printer IP address 1 The Printer Manager L...

Page 48: ...ons Set Current saves any changed settings on the displayed page When you change a value and click Set Current the printer uses the new settings until the default values are restored If you exit a page without clicking Set Current your changes are not applied Restore Default restores the default settings to the values on the displayed page Print a Printer Manager Page Use your Internet browser Pri...

Page 49: ...ce access level contact your service provider Status Menu The Status menu displays general information about the printer and its usage statistics Users at all access levels can view or print the Status menu information You cannot change the information on the Status menu The options available in Printer Manager are determined by the printer model and the options installed on the printer The Printe...

Page 50: ...tion about the supplies currently installed in the printer This includes the part number and serial number additional codes that identify the supply and the percent of supply remaining in relation to a new full roll View View Audit Data Display card printer usage data including card counts both resettable shown with an r as the first letter of the name and non resettable counts and error reporting...

Page 51: ...nformation if necessary No Change Current Values ActivityLog Set logging values in the activity log to help isolate card production issues No Change all Current Values Behavior Display printer operation and control methods Change RibbonInitialize Change all Current Values VitalProductData Modify printer information Available to WebService access level users only No No FrontPanel Set front panel va...

Page 52: ...WebService access level users only No No MagStripeGeneral Set magnetic stripe options including coercivity custom magnetic stripe formats and data formats No Change all Current Values MagStripeCustomTrack1 Set customized magnetic stripe values for track 1 No Change all Current Values MagStripeCustomTrack2 Set customized magnetic stripe values for track 2 No Change all Current Values MagStripeCusto...

Page 53: ...ress EthIpAddress and EthSubnetMask values are filled in automatically When the value is STATIC the EthGatewayAddress EthIPAddress and EthSubnetMask values must be set manually EthGatewayAddress Enter the gateway address for the Ethernet network EthIpAddress Enter the static IP address for the printer EthSubnetMask Enter the subnet mask for the Ethernet network 1 Click Set Current to apply the cha...

Page 54: ...e specified severity and higher to the activity log FilterConfigChanges Write configuration change actions with the specified severity and higher to the activity log FilterJobStates Write changes to the state of a print or exception job with the specified severity and higher to the activity log FilterSoapMsgs Write DPCL Soap Simple Object Access Protocol messages from the printer with the specifie...

Page 55: ...card production problem 1 Select Printer Setting Activity Log 2 Set FilterJobStates to Error from the drop down list Changes to the state of a job with this severity and higher are written to the activity log 3 Click Set Current to apply the changes We recommend that you operate at all default logging settings to reduce unnecessary logging for typical printer operations ...

Page 56: ... web server VitalProductData The VitalProductData settings allow WebService access level users to change information about the printer or system in specific circumstances Contact your service provider should it become necessary to modify the VitalProductData settings Description Default Value Current Value unit 1 RejectHopper Enabled Disabled 2 RibbonInitialize Enabled Enabled 3 WebServer Enabled ...

Page 57: ...he printer reaches this value If this value is set to 0 cards between cleaning are not tracked LedPrintheadCyclesToCleaning Set the number of printhead cycles between required cleaning The card light displays amber when the printer reaches this value If this value is set to 0 cycles between cleaning are not tracked LedRibbonLow Set the percentage of ribbon remaining before being notified that the ...

Page 58: ... sRGBColorSpace None 3 ColorMatchB_0 0 0 4 ColorMatchB_1 0 25 5 ColorMatchB_2 0 50 6 ColorMatchB_3 0 75 7 ColorMatchB_4 0 100 8 ColorMatchB_5 0 125 9 ColorMatchB_6 0 147 10 ColorMatchB_7 0 170 11 ColorMatchB_8 0 195 12 ColorMatchB_9 0 219 13 ColorMatchB_10 0 255 14 ColorMatchG_0 0 0 15 ColorMatchG_1 0 23 16 ColorMatchG_2 0 48 17 ColorMatchG_2 0 73 18 ColorMatchG_4 0 99 19 ColorMatchG_5 0 125 20 Co...

Page 59: ... 0 107 31 ColorMatchR_5 0 134 32 ColorMatchR_6 0 163 33 ColorMatchR_7 0 191 34 ColorMatchR_8 0 217 35 ColorMatchR_9 0 240 36 ColorMatchR_10 0 255 37 FPower 0 0 Special 100 100 38 FPowerDuplex 0 0 Special 100 100 39 KPower 0 20 Special 100 100 40 KPower1200DPI 0 0 Special 100 100 41 KPower600DPI 0 0 Special 100 100 42 KPowerDuplex 0 0 Special 100 100 43 KWhiteShade 0 0 Shades 100 100 44 LeadTrim 0 ...

Page 60: ...sabled 46 RewritableCardType MitsubishiBlue30 MitsubishiBlue30 47 RewritableErasePasses 1 1 None 1 4 48 RewritableErasePower 0 0 Special 100 100 49 RewritableWritePower 0 0 Special 100 100 50 SettingsGroupPurpose Print Print None 51 TPower 0 0 Special 100 100 52 TPowerDuplex 0 0 Special 100 100 53 TWhiteShade 0 0 Shades 100 100 54 TrailTrim 1 27 1 47 mm 0 5 08 55 VerticalOffset 17 17 dots 100 100 ...

Page 61: ...us version of the SD160 firmware If you have upgraded your SD160 printer firmware from a version prior to D 2 15 x x select Disable to keep your card production consistent with the cards printed earlier FPower Modify the print intensity for the F panel of UV ribbon Increase the value to make UV printing more defined on the card Decrease the value to reduce the UV intensity or prevent frequent ribb...

Page 62: ...hould not LeadTrim Modify the number of millimeters to remove from the leading edge of a full size image to keep it within the print area 1 mm 0 0394 in or about 11 8 dot rows RewritableCardEnable Enable or disable rewritable card printing RewritableCardType Select the type of rewritable card you are using RewritableErasePasses Specify the number of erase passes to make on a rewritable card before...

Page 63: ...hen the printed area Decrease the value to shorten the printed area VerticalOffset Modify the image placement on the card Use this setting to align printing with the long edges of the card Specify the number of printhead dots to shift printing toward the top or left side of the card You cannot change the number of dots between the long edges of the card YMCPower Modify the intensity of the YMC col...

Page 64: ...The Transport options allow you to set values for card travel through the printer Change the settings as needed and then click Set Current to apply the changes EjectHopperSpeed Optimize the card eject speed based on the hopper type Select Standard if the printer has a standard output hopper Select Extended if the printer has an extended 100 card output hopper TransMedSpeed The speed at which the t...

Page 65: ...Value Current Value unit Allowed Range 1 Attempts 3 3 quantity 1 5 2 Coercivity HICO HICO 3 DataFormat1 IATA IATA 4 DataFormat2 ABA ABA 5 DataFormat3 TTS TTS 6 NoDataDisableTrack Disabled Disabled 7 ReadTrack1 Enabled Enabled 8 ReadTrack2 Enabled Enabled 9 ReadTrack3 Enabled Enabled 10 SSA1 0 0 mm 4 4 11 SSA2 0 0 mm 4 4 12 SSA3 0 0 mm 4 4 13 WriteTrack1 Enabled Enabled 14 WriteTrack2 Enabled Enabl...

Page 66: ...e data is more resistant to magnetic interference The choices are HICO LOCO NTT1 NTT2 NTT3 DataFormat 1 2 3 Specify the names of the data formats used for tracks 1 2 and 3 For single track magnetic stripe encoding set DataFormat1 to JIS and DataFormat2 and DataFormat3 to NONE To use a custom data format define the formats for tracks 1 2 and or 3 using the MagStripeCustomTrack 1 2 3 settings and th...

Page 67: ...Length Track 1 6 Tracks 2 3 4 6 quantity 4 1 8 3 CustomCharLow Track 1 32 Tracks 2 3 48 32 None 48 1 255 4 CustomCharMask Track 1 32 Track 2 48 32 None 48 1 255 5 CustomCharMax Track 1 76 Track 2 37 Track 3 104 76 quantity 37 104 1 255 6 CustomDensity Tracks 1 3 210 Track 2 75 210 BitsPerInch 75 1 255 7 CustomEndSentinel 63 63 None 1 255 8 CustomLrc EVEN EVEN 9 CustomParity ODD ODD 10 CustomSdsNul...

Page 68: ...ecify the number of data bits per inch of magnetic stripe media for the track also called bits per inch or bpi Allowed values are 75 bpi or 210 bpi CustomEndSentinel Specify the last character encoded which identifies the end of encoded data for the track CustomLrc Specify a cumulative parity bit that is encoded after the end sentinel to provide simple error checking CustomParity Specify a charact...

Page 69: ...CustomTrack3 Second apply the custom track using the settings on the MagStripeGeneral menu 1 To use the defined custom track a Open the MagStripeGeneral menu b Select Custom for DataFormat1 DataFormat2 or DataFormat3 to use the custom track MagStripeCustomTrack1 corresponds to DataFormat1 MagStripeCustomTrack2 corresponds to DataFormat2 MagStripeCustomTrack3 corresponds to DataFormat3 2 Click Set ...

Page 70: ... the current password If a current password is not set leave this field blank 3 Enter the new password in the corresponding field To remove a password leave this field blank 4 Enter the new password again to confirm it Leave the field blank if you are removing the password 5 Click Update Password to apply the changes HINTS TIPS Passwords are hierarchical in the following order WebService WebAdmin ...

Page 71: ... TroubleShooting options to print test cards view and print the activity log reset the log reset counters and reset the printer TroubleShooting Menu Option Function WebUser WebAdmin Testcard Print test cards No Change all current values and run a test card Activity Log Display printer activity No View Reset Log Reset the activity log No Yes Reset Counters Reset card counters No Yes Printer Reset R...

Page 72: ...s of the print ribbon on the front or back Monochrome Print the test card using a monochrome ribbon or the K panel of a color ribbon on the front or back Topcoat Print the test card with topcoat on the front or back Test Card Print Options Description Card Front page 1 Card Back page 2 Magnetic Stripe Color Monochrome Topcoat Second Topcoat Rewritable Write Pre Erase Rewritable Erase Rewritable Wr...

Page 73: ...lor test card using the YMCK panels of the print ribbon The monochrome test card prints several lines of text TestPattern2 Use this test to evaluate the overall print quality when using short panel color print ribbon The monochrome test card prints several lines of text TestPattern3 Use this test to identify print intensity issues that can appear as wrinkles on the printed card The color test prin...

Page 74: ...cards to print for each test from 1 to 10 Park Smart Card Select this option to park the test card in the smart card bay The test does not transmit any data but is used to test the movement of the card into and out of the bay Smart Card Park Time Enter the amount of time to hold the test card in the smart card bay from 0 to 300 seconds Activity Log The Activity Log displays information about print...

Page 75: ...set Counters The Reset Counters option resets the Current Card counter functions in the printer Life counters or total card counts cannot be reset Click Run to reset the counters Printer Reset The Printer Reset option restarts the printer Click Run to restart the printer ...

Page 76: ... Remove any blank card stock from the input hopper c Close the printer cover 2 Place the unwrapped cleaning card in the card input hopper 3 Select Maintenance Cleaning 4 Select Printer Card 5 Click Run to start the cleaning process Press the USER button on the printer when the message 172 Insert cleaning card displays on the LCD panel The printer picks the cleaning card moves it through the printe...

Page 77: ...e and close the printer cover Updates The Updates option allows a WebAdmin access level user to send an external settings file to the printer To upload a settings file 1 Click Browse and select the file to upload 2 Click Upload File Log Out Menu Use the Log Out option to end the current Printer Manager session and return to the Printer Manager Log In page For security close the browser window afte...

Page 78: ...64 Printer Manager ...

Page 79: ...r 4 Supplies and Parts This section describes the supplies and parts for the printer It includes Print Ribbon on page 66 Cards on page 69 Cleaning Supplies on page 72 Replacement Parts on page 73 Optional Equipment on page 74 Cables and Power Supplies on page 75 ...

Page 80: ...e card design calls for color For example a card design may have a color photo on the top or left of the card and black text on the bottom of the card The color area for short panel ribbon is either 1 57 inches 40 mm or 1 47 inches 37 5 mm depending on the ribbon configuration The ymc panels of short panel ribbon are approximately half the length of a full card When you print with short panel prin...

Page 81: ... black and topcoat panels KT or KTT ribbon Continuous black K ribbon A continuous color such as red or silver Monochrome Print Ribbon Kits The following monochrome print ribbon kits are available Alternating black and topcoat panels KT ribbon 1000 images per roll Black with two topcoat panels KTT ribbon 750 images per roll The printer applies black and two topcoat panels on the same side of the ca...

Page 82: ... advanced reducing waste Print Ribbon Storage Guidelines Store print ribbon in the original package until you load it in the printer Keep the original packaging closed until you are ready to use the ribbon The print ribbon maintains its quality for about one year For optimum card quality purchase and store quantities of print ribbon that can be used within one year The print ribbon and card stock ...

Page 83: ...sy PVC surface either 100 PVC cards or composite cards with a PVC surface Cards can have a magnetic stripe on one side of the card Pre Punched Cards For best results punch cards after printing them The cards can have a punched area within 1 inch 25 mm of the left edge as the cards are loaded in the printer If the card has a magnetic stripe the card cannot be punched anywhere in the stripe New Card...

Page 84: ... residue Use a printhead cleaning swab or isopropanol and a swab to remove the residue Fan cards before loading them into the input hopper Use a print margin of at least 0 05 inch when using adhesive backed cards Rewritable Cards The card printers allow you to print and erase rewritable cards We recommend that you use rewritable card stock with the following specifications Cards that are 0 030 in ...

Page 85: ...our fingers or hands Do not use a rubber band to bind blank cards together If you drop a card on the floor do not insert it into the printer Card Storage These guidelines apply to both printed and unprinted cards Cards must be stacked so that they do not shift and rub against each other When you store cards make sure that no two cards contain images or blocks of color that come in contact with eac...

Page 86: ...est results keep additional cleaning supplies on hand The following additional cleaning supplies are available Package of 5 Replaceable Cleaning Sleeves Package of 10 Printer Cleaning Cards Package of 5 Cleaning Swabs use a cleaning swab to clean the printhead and other internal parts of the printer and then discard the swab ...

Page 87: ... to wear or damage and has a direct impact on print quality Do not touch the printing edge of the printhead in the printhead cartridge Clean the printhead following the steps in your printer s User s Guide Print Ribbon Cartridge The ribbon cartridge holds the print ribbon and the replaceable cleaning sleeve in the printer Cleaning Roller Spindle The cleaning roller spindle holds the replaceable cl...

Page 88: ...ll standard hopper with the large hopper without using tools 200 Card Input Hopper The 200 card input hopper kit includes the larger hopper with an attached cover The standard hopper is easily removed and the 200 card hopper can be installed without using tools Cable Lock The printer can be used with a Kensington cable lock Obtain the lock from your dealer because it includes an added security pla...

Page 89: ...a cable 6 feet 2 meters long to connect the printer to the PC Be sure to use a cable rated for USB 2 0 data transmission Ethernet Cable Use a standard Ethernet network cable also called a Category 5 or Cat 5 cable to connect the printer to a network port USB Smart Card Cable Use a USB cable up to a maximum of 6 feet 2 meters long to connect the smart card port to the PC Power Supply The printer po...

Page 90: ...d that grounds to the facility power source The printer can use one of the following country specific power cords USA power cord European power cord Australian power cord United Kingdom power cord Danish power cord Indian power cord Israeli power cord Italian power cord Swiss power cord Chinese power cord Japanese power cord ...

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