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7.2 Warranty Details
TERMS AND CONDITIONS OF WARRANTY
1. To qualify for this warranty you must register on www.daray.co.uk or return to Daray Ltd (Daray) the duly
completed warranty-registration form accompanying the product.
2. Daray warrants this product (excluding lamp) against faulty material and workmanship during the period of
the warranty. The period of warranty is the period stated on your warranty card and commences on the date
of purchase of the product. In the event that the product is not in good working order Daray will provide,
during the warranty period, a free repair service within the United Kingdom. The warranty is subject to
proof of purchase being provided; therefore, you should retain your original receipt.
2.1 The repair service consists of the provision of spare parts and/or replacement products (at Daray’s
discretion) which will be provided on an exchange basis and will either be new, equivalent to new or
reconditioned. All replaced spare parts and products shall become the property of Daray.
2.2 Daray’s only obligation under this warranty is the provision of the service as set out above.
2.3 All products are returned to Daray at the customer’s cost and risk. Products to be returned should be
adequately packed. For the address to send returns to please visit www.daray.co.uk
3. Daray’s arrangements for providing service provided under this warranty may include the use of sub-
contractors.
4. This warranty does not cover damage or defects in the Product caused by or resulting from:
Wilful neglect or negligence by anyone other than Daray;
Improper use, storage or handling of the product;
Use of non-Daray approved parts (such as replacement lamps) not compatible with the Product;
Fire, accident or disaster;
Use of non-Daray modifications other than in accordance with Daray’s instructions;
Attachment of fittings and accessories not approved by Daray;
Repairs, modifications carried out by service personnel not approved by Daray;
Damage caused by chemical corrosion from cleaning agents not approved by Daray.
Failure to use or install the product in accordance with the manufacturer’s instructions.
5. Nothing in this warranty shall have the effect of restricting or excluding the liability of Daray in respect of:
a) Death and personal injury caused by the negligence of Daray, or for fraud;
b) Under the Consumer Protection Act 1987 to a person who has suffered damage caused by a defective
product or to a dependant or relative of such a person;
c) Direct damage to your property caused by the proven negligence of Daray.
6. This agreement does not give any rights other than those expressly set out above and in particular, Daray will not
be responsible for any loss of income, profits or contracts or any direct or indirect consequential loss, damage
caused to or suffered by the purchaser as a direct result of this agreement.
7. This warranty is offered (subject to these terms and conditions) in addition to, and does not affect your
statutory rights.
8. Daray may disclose your details and other personal information to companies within the Daray group including
any subsidiary company or sub-contractor of Daray for the purposes of performing our obligations hereunder.
9. You must not resell outside the UK any products supplied by Daray and covered by the Export of Goods
(Control) Order 1992 (or any law that replaces it) without obtaining all necessary licences. You also agree
not to sell the product in the UK if you know or think that the person buying the product intends to export
it without getting the necessary licences. You agree to impose similar conditions to these on anyone you sell
the product to.
10. These conditions shall in all respect be governed and construed in accordance with English law and the
exclusive jurisdiction of the English courts.
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