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14 Troubleshooting

Installation and operation manual

40

RYYQ+RYMQ+RXYQ8~20T7Y1B

VRV IV system air conditioner

4P370473-1C – 2016.07

Malfunction

Measure

If a safety device such as a fuse, a
breaker or an earth leakage breaker
frequently actuates or the ON/OFF
switch does not properly work.

Turn off the main power
switch.

If water leaks from the unit.

Stop the operation.

The operation switch does not work
well.

Turn off the power.

If the user interface display indicates the
unit number, the operation lamp flashes
and the malfunction code appears.

Notify your installer and
report the malfunction
code.

If  the  system  does  not  properly  operate  except  for  the  above
mentioned cases and none of the above mentioned malfunctions is
evident,  investigate  the  system  according  to  the  following
procedures.

Malfunction

Measure

If the system does not
operate at all.

▪ Check  if  there  is  no  power  failure.  Wait

until  power  is  restored.  If  power  failure
occurs  during  operation,  the  system
automatically  restarts  immediately  after
the power supply is recovered.

▪ Check  if  no  fuse  has  blown  or  breaker

has worked. Change the fuse or reset the
breaker if necessary.

If the system goes into
fan only operation, but
as soon as it goes into
heating or cooling
operation, the system
stops.

▪ Check  if  air  inlet  or  outlet  of  outdoor  or

indoor  unit  is  not  blocked  by  obstacles.
Remove  any  obstacle  and  make  it  well-
ventilated.

▪ Check if the user interface display shows

 (time to clean the air filter). (Refer to

"13  Maintenance  and  service"  on
page 39

 and "Maintenance" in the indoor

unit manual.)

The system operates
but cooling or heating
is insufficient.

▪ Check  if  air  inlet  or  outlet  of  outdoor  or

indoor  unit  is  not  blocked  by  obstacles.
Remove  any  obstacle  and  make  it  well-
ventilated.

▪ Check if the air filter is not clogged (refer

to  "Maintenance"  in  the  indoor  unit
manual).

▪ Check the temperature setting.

▪ Check the fan speed setting on your user

interface.

▪ Check  for  open  doors  or  windows.  Shut

doors and windows to prevent wind from
coming in.

▪ Check if there are too many occupants in

the room during cooling operation. Check
if  the  heat  source  of  the  room  is
excessive.

▪ Check  if  direct  sunlight  enters  the  room.

Use curtains or blinds.

▪ Check if the air flow angle is proper.

If  after  checking  all  above  items,  it  is  impossible  to  fix  the  problem
yourself, contact your installer and state the symptoms, the complete
model name of the unit (with manufacturing number if possible) and
the installation date (possibly listed on the warranty card).

14.1

Error codes: Overview

In case a malfunction code appears on the indoor unit user interface
display,  contact  your  installer  and  inform  the  malfunction  code,  the
unit  type,  and  serial  number  (you  can  find  this  information  on  the
nameplate of the unit).

For  your  reference,  a  list  with  malfunction  codes  is  provided.  You
can, depending on the level of the malfunction code, reset the code
by pushing the ON/OFF button. If not, ask your installer for advice.

Main code

Contents

External protection device was activated

EEPROM failure (indoor)

Drain system malfunction (indoor)

Fan motor malfunction (indoor)

Swing flap motor malfunction (indoor)

Expansion valve malfunction (indoor)

Drain malfunction (indoor unit)

Filter dust chamber malfunction (indoor)

Capacity setting malfunction (indoor)

Transmission malfunction between main PCB and sub
PCB (indoor)

Heat exchanger thermistor malfunction (indoor; liquid)

Heat exchanger thermistor malfunction (indoor; gas)

Suction air thermistor malfunction (indoor)

Discharge air thermistor malfunction (indoor)

Movement detector or floor temperature sensor
malfunction (indoor)

User interface thermistor malfunction (indoor)

PCB malfunction (outdoor)

Current leakage detector was activated (outdoor)

High pressure switch was activated

Low pressure malfunction (outdoor)

Compressor lock detection (outdoor)

Fan motor malfunction (outdoor)

Electronic expansion valve malfunction (outdoor)

Discharge temperature malfunction (outdoor)

Abnormal suction temperature (outdoor)

Refrigerant overcharge detection

High pressure switch malfunction

Low pressure switch malfunction

Fan motor trouble (outdoor)

Ambient temperature sensor malfunction (outdoor)

Pressure sensor malfunction

Current sensor malfunction

Discharge temperature sensor malfunction (outdoor)

Heat exchanger gas temperature sensor malfunction
(outdoor)

Suction temperature sensor malfunction (outdoor)

De-icing temperature sensor malfunction (outdoor)

Liquid temperature sensor (after subcool HE)
malfunction (outdoor)

Liquid temperature sensor (coil) malfunction (outdoor)

Gas temperature sensor (after subcool HE)
malfunction (outdoor)

High pressure sensor malfunction (S1NPH)

Low pressure sensor malfunction (S1NPL)

INV PCB abnormal

Fin temperature abnormal

Summary of Contents for RXYQ10T7Y1B

Page 1: ...ration manual VRV IV system air conditioner RYYQ8T7Y1B RYYQ10T7Y1B RYYQ12T7Y1B RYYQ14T7Y1B RYYQ16T7Y1B RYYQ18T7Y1B RYYQ20T7Y1B RYMQ8T7Y1B RYMQ10T7Y1B RYMQ12T7Y1B RYMQ14T7Y1B RYMQ16T7Y1B RYMQ18T7Y1B RY...

Page 2: ...muutettuina v platn m zn n Smjernice kako je izmijenjeno ir nyelv ek s m dos t saik rendelkez seit z p niejszymi poprawkami 18 19 20 21 22 23 24 25 Directivelor cu amendamentele respective Direktive z...

Page 3: ...stysl mp tila M C Kylm aine N Varmuuspainelaitteen asetus P bar Valmistusnumero ja valmistusvuosi katso mallin nimikilpi Maxim ln p pustn tlak PS K bar Minim ln maxim ln p pustn teplota TS TSmin Mini...

Page 4: ...rror codes when charging refrigerant 22 5 6 9 Checks after charging refrigerant 22 5 6 10 To fix the fluorinated greenhouse gases label 22 5 7 Connecting the electrical wiring 22 5 7 1 Field wiring Ov...

Page 5: ...accessories are available in the unit a d 1 1 e 1 3P328191 1 BE SURE TO FILL OUT THE BLANKS WHICH ARE NEEDED FOR AFTER SALE SERVICES REQUESTFORTHEINDICATIONOFINSTALLATIONINFORMATION 1 RECORD OF INDOOR...

Page 6: ...t operation Depending on the type of outdoor unit which is chosen some functionality will or will not exist It will be indicated throughout this installation manual and brought to your attention Certa...

Page 7: ...l oils or moisture should be prevented from getting mixed into the system NOTICE The piping and other pressure containing parts shall be suitable for refrigerant Use phosphoric acid deoxidised seamles...

Page 8: ...ing length is allowed to be more than 90 m b Pipe size up is NOT allowed The pipe thickness of the refrigerant piping shall comply with the applicable legislation The minimal pipe thickness for R410A...

Page 9: ...e of 3 multi units the connection diameter of outdoor to T joint has to be kept In case of 2 multi units the connection pipe has to have the largest diameter There is never a connection of the equalis...

Page 10: ...harged to the system Total system refrigerant charge Z O R P O Standard factory charge of outdoor unit R Additional refrigerant charge according to liquid piping diameter length and outdoor unit speci...

Page 11: ...n wiring exceeds these limits it may result in communication error For non standard combinations Calculate the recommended fuse capacity Formula Calculate by adding the minimum circuit amps of each us...

Page 12: ...red installation is on a solid longitudinal foundation steel beam frame or concrete The foundation must be larger than the grey marked area 729 613 929 AB AA a mm Minimum foundation a Anchor point 4 H...

Page 13: ...ion label a attached to the joint comes to the top Do not tilt the joint more than 7 5 see view A Do not install the joint vertically see view B a a A B 7 5 7 5 a Caution label X Not allowed O Allowed...

Page 14: ...ise to close Shaft Valve body Hexagonal wrench Cap valve lid Service port 9 5 5 4 6 6 4 mm 13 5 16 5 11 5 13 9 12 7 8 1 9 9 18 0 22 0 15 9 13 5 16 5 6 mm 23 0 27 0 19 1 27 0 33 0 8 mm 22 5 27 5 25 4 5...

Page 15: ...outdoor unit has finished the initialisation to apply setting 2 21 Leak test and vacuum drying Checking the refrigerant piping involves Checking for any leakages in the refrigerant piping Performing v...

Page 16: ...bar 5 Torr 2 Check that with the vacuum pump turned off the target vacuum is maintained for at least 1 hour 3 Should you fail to reach the target vacuum within 2 hours or maintain the vacuum for 1 ho...

Page 17: ...ems recommended to first pre charge a portion of refrigerant through the liquid line before proceeding with the actual automatic or manual charging This step is included in below procedure see 5 6 5 T...

Page 18: ...frigerant to reach R Q Step 2 3 Open valves C D and B to the liquid and equalising line Charge the equalising line to maximally 0 05 MPa then close valve C and disconnect its connection to the manifol...

Page 19: ...Open valve A Charge remaining amount of refrigerant P kg R Q P Depending on ambient conditions the unit will decide to perform autocharge operation in heating or cooling mode Close valve A Push BS3 to...

Page 20: ...ppear e 2 indoor temperature out of range and e 3 outdoor temperature out of range Push BS1 to leave program Charging is finished Fill in the amount on the additional refrigerant charge label Input th...

Page 21: ...is connected to the piping inside the unit The unit s internal piping is already factory charged with refrigerant so be careful when connecting the charge hose After adding the refrigerant do not for...

Page 22: ...Indoor unit is out of temperature range for leak detection operation Retry when ambient conditions are satisfied Outdoor unit is out of temperature range for leak detection operation Retry when ambie...

Page 23: ...ed wire nipples or rubber bushings into the knockout holes a b c d a Knockout hole b Burr c Remove burrs d If there are any possibilities that small animals enter the system through the knockout holes...

Page 24: ...onnecting wiring for the indoor units is connected The base unit is the outdoor unit to which the interconnecting wiring for the indoor units is connected 5 7 5 To finish the transmission wiring After...

Page 25: ...Perform special actions automatic refrigerant charge testrun etc Perform field settings demand operation low noise etc DIP switches By operating the DIP switches it is possible to DS1 1 COOL HEAT sel...

Page 26: ...all indoor units When the communication between indoor units and outdoor unit s is established and normal the 7 segment display indication state will be as below default situation when shipped from fa...

Page 27: ...nd last malfunction code 1 19 The 3rd last malfunction code 1 29 1 30 1 31 Shows the estimated leaked refrigerant amount kg based on 1 29 The latest leak detection operation 1 30 The 2nd last leak det...

Page 28: ...ctivated 2 20 Description 1 Activated To stop the manual additional refrigerant charge operation when the required additional refrigerant amount is charged push BS3 If this function was not aborted by...

Page 29: ...finished field piping electrical wiring air purge See installation manual of the indoor units for details 7 2 Checklist before commissioning After the installation of the unit first check the followin...

Page 30: ...to have reliable data gathering during the test operation See ambient limitations in the information table on 5 6 6 Step 6a To automatically charge refrigerant on page 21 In case Hydrobox units or RA...

Page 31: ...out the malfunction code The malfunction code will be displayed intermittent Example Code Example Main code Sub code With an interval of 1 second the display will switch between main code and sub code...

Page 32: ...after subcool HE malfunction R5T A1P X30A Check connection on PCB or actuator Liquid temperature sensor coil malfunction R4T A1P X30A Check connection on PCB or actuator Gas temperature sensor after...

Page 33: ...onfirm indoor unit mix is allowed Connection malfunction over indoor units or type mismatch R410A R407C RA Hydrobox etc Check if other indoor units have malfunction and confirm indoor unit mix is allo...

Page 34: ...e for servicing and the minimum space for air inlet and air outlet is available refer to the figure below and choose one of the possibilities a b a c d a b a e d e c a b a e d f c a b a e b d c a b a...

Page 35: ...TION For a legend explaining the figures below refer to the end of this topic Piping diagram RYYQ8 12 sv sv M HPS INV M1C R3T S1NPL S1NPH S1PH R6T R5T R7T R1T M1F R4T R8T 10 12HP R21T j g i o p k m a...

Page 36: ...ct your installer to receive more information and professional advice 10 1 System layout Your VRV IV heat pump series outdoor unit can be one of following models Model Description RYYQ Single continuo...

Page 37: ...ll continue heating operation at a reduced level during defrost operation It will guarantee a decent comfort level indoor A heat storage element in the outdoor unit will provide the energy to de ice t...

Page 38: ...ion on page 38 for details To stop 5 Press the ON OFF button on the user interface once again Result The operation lamp goes out and the system stops operating NOTICE Do not turn off power immediately...

Page 39: ...ire of a burner a heater or a cooker may result in a harmful gas Turn off any combustible heating devices ventilate the room and contact the dealer where you purchased the unit Do not use the system u...

Page 40: ...cking all above items it is impossible to fix the problem yourself contact your installer and state the symptoms the complete model name of the unit with manufacturing number if possible and the insta...

Page 41: ...changeover is controlled by the cool heat changeover remote control switch Ask your dealer where the remote control switch is installed 14 2 3 Symptom Fan operation is possible but cooling and heatin...

Page 42: ...used for the first time in a long time This is because dust has gotten into the unit 14 2 13 Symptom The units can give off odours The unit can absorb the smell of rooms furniture cigarettes etc and...

Page 43: ......

Page 44: ...4P370473 1 C 0000000 4P370473 1C 2016 07 Copyright 2014 Daikin...

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