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ESIE17-08
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Part 2. Troubleshooting
2.2. Error based troubleshooting
15/11/18
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Version 1.1
Page 25
R32 Sky-Air RZAG-M
2.2.1.4. “AJ-00” – Capacity setting abnormality
2.2.1.5. “C1-00” – Transmission error (indoor & adapter PCB)
Possible cause
Check
Corrective action
Faulty indoor PCB.
Check if error still occurs after turning off
power and turning it back on again.
Check if the indoor PCB receives power.
Check if the HAP LED is blinking in regu-
lar intervals.
Check if the correct spare part is installed.
Check the wiring to indoor PCB.
Adjust power to the indoor PCB.
Replace indoor PCB when HAP LED is
not blinking in regular intervals.
Install correct spare part or update indoor
PCB.
Adjust wiring to indoor PCB when
required.
Faulty indoor fan motor.
Check the fan motor.
Check fan motor connections and wiring.
Replace fan motor when required.
Adjust wiring when required.
Indoor fan motor locked.
Switch of the power.
Turn fan manually.
Replace fan motor when the fan does not
turn smoothly.
Trigger
Effect
Reset
The capacity setting adaptor is not con-
nected or not recognised by the indoor
PCB.
Unit will stop operating.
Power reset via outdoor unit.
Possible cause
Check
Corrective action
Faulty indoor PCB.
Check if error still occurs after turning off
power and turning it back on again.
Check if the indoor PCB receives power.
Check if the HAP LED is blinking in regu-
lar intervals.
Check if the correct spare part is installed.
Check the wiring to indoor PCB.
Adjust power to the indoor PCB.
Replace indoor PCB when HAP LED is
not blinking in regular intervals.
Install correct spare part or update indoor
PCB.
Adjust wiring to indoor PCB when
required.
Faulty capacity adapter on indoor PCB (in
case of spare part PCB).
Check if the correct adapter is installed.
Check if the correct spare part is installed.
Adjust capacity adapter when required.
Trigger
Effect
Reset
When normal transmission between
indoor unit PCB & adaptor PCB is not
conducted for a certain duration (15 sec-
onds or more).
Unit will stop operating.
Power reset via outdoor unit.
Possible cause
Check
Corrective action
Faulty adaptor PCB.
Check if the adaptor PCB is installed.
Check if the connector X8A on the adap-
tor PCB is not circuited.
Check the wire harness.
Adjust when required.
Faulty indoor PCB.
Check if error still occurs after turning off
power and turning it back on again.
Check if the indoor PCB receives power.
Check if the HAP LED is blinking in regu-
lar intervals.
Check if the correct spare part is installed.
Check the wiring to indoor PCB.
Adjust power to the indoor PCB.
Replace indoor PCB when HAP LED is
not blinking in regular intervals.
Install correct spare part or update indoor
PCB.
Adjust wiring to indoor PCB when
required.