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CSS Laboratories
Section 3 – Maintenance and Troubleshooting
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SBP-205 Troubleshooting Tables
GENERAL PROBLEMS
HANDLING
The system will not power on.
1.
Make sure that the power cables are properly
connected.
2.
Make sure that all power strips, UPS and power
outlets have power.
3.
If you’ve just installed a new optional device, remove
it and reboot the system.
4.
Make sure that all power switches on the MaxPro or
ProRack hot swappable power supplies are in the
On
position.
If the problem persists, have the system serviced.
Damaged switches, broken indicator lights, etc.
Have the system serviced and the broken or damaged parts
replaced.
Other power problems or intermittent power errors.
1.
Make sure that all external power connectors are
properly seated and that the system power switches
are on, including the front panel switch, auxiliary
switches and individual power supply switches.
2.
Make sure that the current selector switches on the
power supplies are set to the proper current (110v or
220v).
3.
If this does not resolve the problem, inspect the P1
and P2 power connector on the passive backplane.
Also inspect the other power connectors such as the
Auxiliary P1 and P2 connectors and terminal lugs if
they are in use. Make sure that all connectors are
properly seated at both ends and that there are no
breaks in the wires.
If the problem persists, inspect the on-board connectors for
damaged pins. If any pins are damaged, have the system
serviced.
CMOS (system) clock errors.
1.
Inspect the lithium 3.3 volt (BAT) connector on the
passive backplane. Make sure that the connector is
properly seated at both ends.
2.
If the problem persists, inspect the battery located on
the SBP-205. Make sure that it is properly seated or
replace the battery.
3.
If the problem persists, inspect the BAT connector on
the passive backplane for damaged pins. If any pins
are damaged, have the system serviced.
Reset button does not reset the system.
1.
Inspect the reset/turbo (RST) connector on the passive
backplane. Make sure that the connector is properly
seated at both ends.
2.
If the problem persists, inspect the RST connector on
the passive backplane for any damaged pins. If any
pins are damaged, have the system serviced.
If the problem persists, have the system serviced.
